Program Specialist IV
1 month ago
Performs highly complex (senior-level) training, consultative services, technical assistance and analytical work. Duties include analyzing and remediating all types of electronic documents to eliminate accessibility and structural defects; analyzing websites and applications for conformance with standards and guidelines; preparing and presenting reports of results, including recommendations for remediation including HTML code examples; and creating and delivering technical training for program, administrative and web/application development staff on accessibility for the content and applications that they create. Works under limited supervision with moderate latitude for the use of initiative and independent judgement. Essential Job Functions:
EJF1 MS Office Accessibility: Analyze MS Office documents, presentations, and spreadsheets for conformance with WCAG accessibility guidelines, HHS branding, and proper application of styles and structure from approved HHS templates. Provide training and technical support to document authors and editors and guide them through any changes needed to achieve compliance prior to distribution of the document or conversion to accessible PDF. Maintain knowledge of current best practices for MS Office accessibility and develop recommendations for improvements to HHS templates and document authoring practices. Support the development MS Office training materials and the delivery of training classes in partnership with lead accessibility specialists and manager.
EJF2 PDF Accessibility: Analyze PDF documents and forms for conformance with WCAG accessibility guidelines and HHS branding using Adobe Acrobat Professional and agency approved screen reading software. Provide technical support and training for agency staff responsible for PDF production on controlling reading order and structure through the tag tree and reading order panel; repairing layering issues using the content panel; using the touch up reading order and table editor to repair structure; adding and configuring form fields for accessibility; confirming accessibility and preparing documents and forms for distribution. May also be required to perform direct remediation of complex PDF documents as required by manger. Support the development PDF training materials and the delivery of training classes in partnership with lead accessibility specialists and manager.
EJF3 Web/Software/Hardware Accessibility: Analyze applications, websites, and software for conformance with WCAG accessibility guidelines. Perform testing of in-house and contractor developed applications and websites using browser and web-based tools, agency approved assistive technologies, operating system accessibility features, and the workstation keyboard without using a mouse. Prepare detailed conformance reports that include the reason for the failure, references to accessibility success criterium, code examples for remediation. Perform reviews and analyses of accessibility conformance reports from manufactures of software, software as a service, hardware, telecommunications systems, and office equipment to determine conformance with federal section accessibility requirements and provide detailed reports to support purchasing decisions and exception requests. Support the development web accessibility training materials and the delivery of training classes in partnership with lead accessibility specialists and manager.
EJF4 Research/Continuing Education: Conduct research into accessibility documentation and best practices for authoring/development tools and platforms used by HHS/DSHS to support content authors, developers, and designers. This may include development platforms including MS Power Platform, React, Salesforce and others, document creation tools like MS Office, Adobe Creative Suite, content management systems including SharePoint, Drupal and Moodle, or data visualization platforms like Tableau, training development tools like Camtasia and Captivate, among others. Maintain and improve knowledge of current best practices, standards guidelines, and rules for accessibility through the W3C, US Access Board (Section ), the US Justice Department (Americans with Disabilities Act), Texas Government Code and Texas administrative code. Review internal accessibility team documentation and procedures and work with lead accessibility specialists and managers to continually improve the agency’s accessibility policy materials, practices, procedures, and methods.
EJF 5: Perform other duties as assigned.
Knowledge Skills Abilities:
Thorough knowledge of accessibility guidelines, standards, rules and laws relating to accessibility for electronic information resources for people with disabilities including the Web Content Accessibility Guidelines (WCAG), Section of the Rehabilitation Act, the American’s with Disabilities Act (ADA), Texas Government Code Section ., and Texas Administrative Code Chapters and .
Expert level knowledge of MS Office and Adobe Acrobat Professional with the ability to train others in using these authoring tools to produce accessible documents and forms.
Able to perform accessibility testing using manual and tool assisted methods, including identifying the relevant applicable accessibility success criterium and/or best practices.
Knowledgeable of HTML and PDF tag structures, attributes and properties relating to accessibility.
Able to independently conduct research and present findings on technical topics, including accessibility and coding standards, development and authoring tool sets, and user experience and user interface design.
Able to use MS Windows based workstations without a mouse, configure workstation accessibility features, and navigate documents, forms and web applications using assistive technology including screen reading and voice response software.
Able to work and communicate effectively with diverse teams including technical and non-technical staff, designers, developers, content authors, managers, purchasing staff, legal and executive leadership.
Able to write effectively and professionally about highly technical topics for technical and non-technical audiences.
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