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ServiceNow Architect

4 months ago

Irving, United States Oscar Full time

Benefits:

  • 401k plus matching
  • Medical, Dental, Vision
  • Bonus
  • Flexible PTO
  • Paid Training and Certifications
  • Remote

Responsibilities:

  • Design, develop, and implement ServiceNow solutions to meet business needs and enhance operational efficiency.
  • Lead architecture design sessions with stakeholders to gather requirements and translate them into technical specifications.
  • Customize ServiceNow modules and applications to align with organizational processes and workflows.
  • Provide expertise in integrating ServiceNow with other enterprise systems and third-party applications.
  • Collaborate with cross-functional teams to ensure successful deployment and adoption of ServiceNow solutions.
  • Stay updated on ServiceNow platform enhancements and best practices to optimize system performance and user experience.
  • Mentor junior team members and provide guidance on ServiceNow development and implementation best practices.

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
  • Proven experience as a ServiceNow Architect, with a deep understanding of ServiceNow platform capabilities and architecture.
  • Strong proficiency in JavaScript, HTML, CSS, and other web development technologies.
  • Experience in designing and implementing ServiceNow IT Service Management (ITSM) and other modules (e.g., IT Operations Management, Customer Service Management).
  • Solid understanding of ITIL framework and IT service management processes.
  • Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels.
  • ServiceNow certifications (e.g., Certified Implementation Specialist, Certified Application Developer) preferred.
Desired Skills and Experience

ServiceNow Architecture
ServiceNow Development
ServiceNow Consulting

Oscar Associates Limited (US) is acting as an Employment Agency in relation to this vacancy.