Eligibility and Policy Analyst

Found in: Talent US 2 C2 - 1 week ago


Atlanta, United States GeorgiaGov Full time

Under supervision, the Eligibility and Policy Analyst is responsible for reviewing and updating program policies and operational procedures for the implementation and ongoing operations of Georgia Access – State Based Exchange. 

Analyzes customer issues to determine causes and develops new processes, documenting changes, and new steps as developed.

Reviews and updates consumer eligibility, verification, and appeals policies for the Georgia Access division.

Supports and participates in the annual federal programmatic audit and any other audits, as needed.

Analyzes the Contact Center’s metrics, Key Performance Indicators (KPIs), and related reports produced by the Contact Center vendor.

Prepares draft recommendations for the Contact Center Specialist to improve Contact Center processes, including metrics and KPIs; develop reports or dashboards as needed.

Drafts, reviews, and updates the Contact Center’s consumer support materials (e.g., scripts and Interactive Voice Response (IVR)).

Reviews, responds and/or resolves escalated Contact Center inquiries and appeals reported by consumers, agents, and private-sector partners.

Coordinates with the agency’s Administrative Procedures department for eligibility appeals.

Develops private-sector partner and assister (Navigators and CACs) policies and business requirements.

Works with other state agencies as necessary, such as the Department of Human Services (DHS) and Department of Community Health (DCH), for referrals of consumers to/from Medicaid and Georgia Access.

Performs other duties assigned.

Master's degree in a related field from an accredited college or university OR Bachelor's degree in a related field from an accredited college or university AND Two years of related experience OR Associate's degree in a related field from an accredited college or university AND Three years of related experience OR Four years of related professional experience. Note: Some positions may require a certification or licensure. Note: Some positions may require a valid driver's license.
  • Public Health Analyst

    Found in: Talent US 2 C2 - 1 week ago


    Atlanta, United States Centers for Disease Control and Prevention Full time

    Summary As a global leader in public health & health promotion, CDC is the agency Americans trust with their lives. In addition to our everyday work, each CDC employee has a role in supporting public health emergency management, whether through temporary assignments to emergency responses or sustaining other CDC programs and activities while colleagues...

  • Psychologist - Director of Eligibility.

    Found in: Talent US 2 C2 - 1 week ago


    Atlanta, United States GeorgiaGov Full time

    This position works out of the Executive office for DBHDD in downtown Atlanta. Job Title: Director of Eligibility Supervisor: Assistant Director of Developmental Disabilities. Individuals Supervised: All psychologists within the Eligibility Intake and Evaluation Team of the Division of Developmental Disabilities. Provide extensive support to...


  • Atlanta, United States CareerBuilder Full time

    Role: Surge(Processing) Support 9 hour work days/180DCAP Desired Skills: Previous Experience working with state governmental agencies as an eligibility specialist Previous technology adoption project experience in integrated eligibility Previous field support and/or training experience Strong interpersonal skills Ability to maintain resolve under pressure...

  • Financial Analyst

    1 week ago


    Atlanta, United States City of Atlanta Full time

    A t the City of Atlanta, we are passionate about building and improving our community. Our police officers, firefighters and building inspectors keep our citizens safe. Our Public Works staff keeps our City clean and helps maintain, build and improve our City’s infrastructure. Our City planners help envision and shape future City growth. Our Parks &...

  • Financial Analyst

    1 week ago


    Atlanta, United States City of Atlanta Full time

    At the City of Atlanta, we are passionate about building and improving our community.  Our police officers, firefighters and building inspectors keep our citizens safe. Our Public Works staff keeps our City clean and helps maintain, build and improve our City’s infrastructure.  Our City planners help envision and shape future City growth. Our Parks &...

  • Management Analyst

    5 days ago


    Atlanta, United States Georgia Department of Audits and Accounts Full time

    The Performance Audit Division evaluates state agencies and programs to determine whether, and how well, they are accomplishing their goals. The reports generated from this work are shared with the General Assembly, the Governor, governing boards and agency management. Additionally, all reports are public documents and are made available to the press. ...

  • Management Analyst

    3 days ago


    Atlanta, United States Georgia Department of Audits and Accounts Full time

    The Performance Audit Division evaluates state agencies and programs to determine whether, and how well, they are accomplishing their goals. The reports generated from this work are shared with the General Assembly, the Governor, governing boards and agency management. Additionally, all reports are public documents and are made available to the press. ...

  • Management Analyst

    Found in: Appcast US C2 - 1 week ago


    Atlanta, United States Georgia Department of Audits and Accounts Full time

    The Performance Audit Division evaluates state agencies and programs to determine whether, and how well, they are accomplishing their goals. The reports generated from this work are shared with the General Assembly, the Governor, governing boards and agency management. Additionally, all reports are public documents and are made available to the press....

  • Management Analyst

    1 week ago


    Atlanta, United States Georgia Department of Audits and Accounts Full time

    The Performance Audit Division evaluates state agencies and programs to determine whether, and how well, they are accomplishing their goals. The reports generated from this work are shared with the General Assembly, the Governor, governing boards and agency management. Additionally, all reports are public documents and are made available to the press....

  • Management Analyst

    Found in: Appcast Linkedin GBL C2 - 2 weeks ago


    Atlanta, United States Georgia Department of Audits and Accounts Full time

    The Performance Audit Division evaluates state agencies and programs to determine whether, and how well, they are accomplishing their goals. The reports generated from this work are shared with the General Assembly, the Governor, governing boards and agency management. Additionally, all reports are public documents and are made available to the press....


  • Atlanta, United States Clearsulting Full time

    Role: Senior Digital Analyst, Kyriba Location: Clearsulting is headquartered in Cleveland, OH, with additional offices located in; Chicago, IL; Columbus, OH; Dallas, TX; and Denver, CO. Other cities are also welcome remotely. Summary: As a Kyriba Senior Digital Analyst, you will architect & support solutions for projects within Clearsulting's Treasury...

  • Financial Analyst

    1 week ago


    Atlanta, United States Donato Technologies Inc Full time

    Urgently looking for solid strong and seasoned financial analysts with very strong financial analytical & outstanding written and oral communication skills Ideal candidates must have CFA level 1 certification Need financial Analyst with very strong excel and office experience Need Very strong financial guy who has experience in cost and work...

  • Data Analyst I

    1 week ago


    Atlanta, United States MAU Workforce Solutions Full time

    3Ci is seeking a Business Intelligence Analyst to join their Client's team at their facility in Birmingham, AL. The Business Intelligence Analyst will be responsible for utilizing business intelligence technology, primarily Power BI, to build dashboards that provide insight into business needs. There is an in-office requirement of 2 - 3 days per week. Green...

  • RCM Data Analyst

    1 week ago


    Atlanta, United States SENTA Partners Full time

    DescriptionSUMMARY: The RCM Data Analyst is responsible for RCM and KPI reporting for all locations within the Revenue Cycle Team. REPORTS TO:VP of FP&A RESPONSIBILITIES INCLUDE: •The Analyst will be accountable for inputting daily, weekly, and monthly reporting driven by dept. KPI's. Analyze with objective metrics the performance of the RCM team....

  • Supervisory Management and Program Analyst

    Found in: beBee jobs US - 2 weeks ago


    Atlanta, Georgia, United States Department Of Veterans Affairs Full time

    Summary The Supervisory Management and Program Analyst will report directly to the Deputy Director of the Health Eligibility Center (HEC) and reviews the design, development, implementation, modification, and maintenance of data reporting, analytics, and integrity of HEC programs. The Supervisory Management and Program Analyst is also responsible for...

  • Commercial Operations Analyst, Rebates

    Found in: beBee S US - 1 week ago


    Atlanta, United States UCB Full time

    Make your mark for patients We are looking for a Commercial Operations Analyst - Rebates to join our Contracts & Pricing team located in Atlanta, GA About the roleThe Commercial Operations Analyst will be responsible for the timely and accurate processing of Commercial, Trade and Medicare Part D rebates in compliance with contract terms. This individual...

  • Commercial Operations Analyst, Rebates

    Found in: beBee jobs US - 5 days ago


    Atlanta, Georgia, United States UCB Full time

    Make your mark for patientsWe are looking for a Commercial Operations Analyst – Rebates to join our Contracts & Pricing team located in Atlanta, GA About the roleThe Commercial Operations Analyst will be responsible for the timely and accurate processing of Commercial, Trade and Medicare Part D rebates in compliance with contract terms. This individual...

  • Commercial Operations Analyst, Rebates

    Found in: beBee jobs US - 2 weeks ago


    Atlanta, Georgia, United States UCB Full time

    Make your mark for patientsWe are looking for a Commercial Operations Analyst – Rebates to join our Contracts & Pricing team located in Atlanta, GA About the roleThe Commercial Operations Analyst will be responsible for the timely and accurate processing of Commercial, Trade and Medicare Part D rebates in compliance with contract terms. This individual...

  • Sr. Risk Analyst

    1 week ago


    Atlanta, United States MRINetwork Jobs Full time

    Job DescriptionJob DescriptionPosition: Sr. Risk AnalystLocation: Atlanta, GA (On Site)Our client is a well-respected company that has been providing nationwide construction management services on complex projects in the aviation, office, technology, education, hospitality, and interiors markets since 1960. Position Summary: We are presently searching for a...

  • Sr. Systems Analyst

    23 hours ago


    Atlanta, United States CareerBuilder Full time

    Visa Technology & Operations LLC, a Visa Inc. company, needs a Sr. Systems Analyst (multiple openings) in Atlanta, GA to Perform end-to-end planning and execution of one or more projects and/or Agile teams. Lead and negotiate scope, scheduling, budgeting, risks, deployments and communications for projects and initiatives. Coach multiple teams through the...