Service Delivery Manager

Job SummaryMyCareersFuture is seeking an experienced IT Support Team Lead to join our team. As a key member of our IT department, you will be responsible for managing the IT Support team and providing technical expertise to ensure the smooth operation of our IT services.Key ResponsibilitiesTeam Management: Lead and manage the IT Support team to provide...

Roles & Responsibilities Job Description: Lead and deliver large payment HUB implementation program for a leading bank with responsibility for a definable segment of the implementation Responsible for the translation of the client's complex business requirements into formal agreements. Own & deliver outcome-based delivery programs with strict KPIs ...

Job Summary:As a seasoned IT Delivery Manager at MyCareersFuture, you will lead and deliver large payment HUB implementation programs for a leading bank, driving business growth and customer satisfaction.Key Responsibilities:Translate complex business requirements into formal agreements, ensuring alignment with client objectives.Own and deliver outcome-based...

About the RoleThe Service Segment Manager will be responsible for driving end-to-end product quality and experience.Key ResponsibilitiesLead cross-functional teams and regions support partners to achieve quality goals for current products.Data mine and analyze monthly call, telemetry, NPS and return data to provide holistic and detailed analysis of product...

Roles & Responsibilities Responsibilities Apply effective project management methodologies and ensure appropriate action applies in corrective needs. Responsible for project Profit & Loss. Manage cross-functional teams in project deliveries. Manage contract terms, change management, identify potential risks and devise contingency plans. Provide...

**Job Summary**MyCareersFuture is seeking a highly skilled and experienced Home Service Operations Coordinator to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth delivery of our home service operations.**Key Responsibilities:**Attend to business calls and service enquiries, providing timely and effective...

Roles & Responsibilities Why join us? Enjoy engaging with clients and ensuring the delivery of services that make a difference to the clients? Want to work on the latest location-aware technology in a fast-paced and engaging environment? Keen to play a vital role in maintaining customer satisfaction through issue mitigation and escalation management,...

Roles & Responsibilities Key Responsibilities Participate in end-to-end projects for system implementation of Detica KYC and system integration with other AML systems Lead pre-project planning activities for technical delivery and contribute to architecture and functional specification, delivery plan, technical design, cost estimation, and resource...

**Job Summary:**MyCareersFuture is seeking a skilled Procurement and Service Support Coordinator to join our team.**Key Responsibilities:**Issue sales quotations, invoices, and delivery orders to customers.Manage and maintain documents and filing systems.Handle customer inquiries and provide timely responses.Process sales orders and coordinate fulfillment...

Roles & Responsibilities About the Client Our client is one of the reputed MNC firms in Singapore Responsibilities Responsibilities: Participate in end-to-end projects for system implementation of Detica KYC and system integration with other AML systems Lead pre-project planning activities for technical delivery and contribute to architecture...

Roles & Responsibilities Job Description: Plan, implement and review service provision to meet customers requirements. Conduct operational meeting and business reviews to customers of all level. Ensure engineers claims and timesheet are submitted timely. Able to communicate between engineers and customers. Taking down minutes during...

Roles & Responsibilities Autonomy to make key decisions Global role About the company Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for a Senior IT Service Manager to join their team. About the job Reporting directly to the Global...

Roles & Responsibilities Responsibilities 1. Conduct Service Management Reviews: In collaboration with key Client stakeholders, establish and maintain service management reviews to ensure Clients services and performance are aligned with the Customers business plans 2. Coordinate regular contract reviews, capturing any areas for possible...

Job SummaryThe Junior Project Manager will assist in planning, executing, monitoring, and controlling IT projects, focusing on service level performance, service continuity, and support services. This role requires effective communication with stakeholders and the ability to manage technical and non-technical aspects of projects.Key ResponsibilitiesAssist in...

Roles & Responsibilities IT Business Analyst Manager, to manage the Functional Delivery of Supply chain financing systems (eBanking and BackOffice) globally. As Subject Matter Expert in Supply Chain Financing domain to deliver efficient and innovative solutions for global IT platform stability, business growth and operational efficiency. To work with...

Job Summary:The Business Delivery Manager - Campaign Execution Specialist will play a crucial role in supporting the Credit Cards team in executing campaigns via the rewards system (One Loyalty System) to drive payment volume.Key Responsibilities:Support end-to-end campaign set up in One Loyalty System (OLS) to ensure seamless execution of campaignsGather...

**Job Summary**MyCareersFuture is seeking a skilled Delivery Professional to join our team. As a key member of our logistics team, you will be responsible for ensuring timely and accurate deliveries to our customers.**Key Responsibilities:**Safely Transport Goods: Safely transport and deliver goods (small items, groceries, provisions, vegetables) to...

Roles & Responsibilities Job Description: Align organizational IT strategy with customer experience strategy while continually helping improve operation policies, standards, and procedures. Responsible for application design and development from inception through production of Actimize portfolio of products both hands-on and as an SME. Actively...

Job SummaryMyCareersFuture is seeking a highly experienced and skilled Techno-Functional Program Delivery Manager to lead and manage the end-to-end delivery of large-scale insurance technology programs. The ideal candidate will have a strong background in program management, with a focus on the insurance industry, and excellent leadership and communication...

Roles & Responsibilities Responsibilities Proficient knowledge of deployment of Softwares, OS and security Bulletins using the deployment tools like SCCM and Marimba. Using the application to best of its potentials to reduce the intraday work load. Providing day-to-day high end technical troubleshooting for in-house Singapore exchange employees....