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Network Technician
2 months ago
Roles & Responsibilities
You will be part of a team in a security firm specialising in supplying the latest security surveillance systems to the Asia Pacific region. Our client has gained a remarkable reputation for their high-performance equipment and comprehensive after-sales technical services.
As a Network Technician , you will be responsible for the following:
Be a part of network maintenance standby duty rotation that is assigned by the Team Lead. Achieve the Service Level Agreement (SLAs) set for resolving single faulty cases. Meet these SLAs to maintain high level service quality Provide 1st level on-site network support to end-users. Attend to daily customers' issues reported when not on standby. Perform routine tasks to ensure the network's stability and prevent potential issues. Identify and resolve issues related to network. Managed the allocation of Media Access Control (MAC) and Internet Protocol (IP) addresses to devices on the network. Responsible for the patch management of network systems and devices to ensure security and optimal performance.Requirements:
Minimum Higher NITEC or NITEC in module in IT and has fundamental knowledge in network. Capable of understanding and implementing procedures and instructions given in operations manual. A strong team player with the ability to collaborate and willingness to support others. Have strong communication skills and ability to resolve issues or inquiries effectively. Able to work rotational shifts: 1st Shift (08:00 - 20:00 hours) & 2nd Shift (20:00 - 08:00 hours) Successful applicants for this position should be ready to work at Tuas Checkpoint in the future on a rotational basis.Benefits:
You will receive training on how to install, monitor and troubleshoot network equipment. Shift Allowance Performance Bonus