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Tax Corrections Examiner 2

2 months ago

Hartford, United States State of Connecticut Full time

Introduction

The , Department of Revenue Services () is sourcing internally for a Tax Corrections Examiner 2 within the Operations Division of the Operations Bureau. This position is open to current DRS employees only.

If you're ready to grow your career within our agency, we invite you to apply

POSITION HIGHLIGHTS

Full Time (40 hours per week) Monday through Friday schedule with specific work hours that will be determined by supervisors based on operational needs. Hybrid (remote and in-office) position, with our office location in Hartford, CT

YOUR ROLE

The Tax Correction Examiner 2 position is responsible for providing initial contact and early intervention with taxpayers in order to combat growing delinquency rates, improve accounts receivable resolution/turnover rates, and encourage increased voluntary tax compliance. This position is responsible for assisting taxpayers in knowing their legal responsibilities regarding tax laws which ultimately brings in revenue to the State through education and tax return review and correction.

This recruitment will be used to establish a pool for future vacancies which are anticipated in the near future.

More details can be found in the .

OUR MISSION

The mission of the Department of Revenue Services is to instill public confidence in the integrity and fairness of tax collection; achieve the highest level of voluntary taxpayer compliance; continuously improve agency performance; contribute to the fiscal and economic well-being of the state; and provide a positive and professional workplace.

BENEFITS AND BALANCE AT THE STATE OF CONNECTICUT

We will continue to offer you:

Our new page The opportunity to work for a Forbes top company: 'Forbes' - State of CT Receives National Recognition for Offering Job Growth, Competitive Benefits, and Flexible Schedule Professional growth and development opportunities A healthy to all employees

Our state has a lot to offer - from fun activities for all ages, to great food and shopping, to beautiful state parks and forests, to our diverse cultures and rich history. Connecticut is a great place to live Learn more about Connecticut .

Selection Plan

This is a competitive recruitment open to current DRS employees.

In order to be considered for this job opening, you must be a current State of Connecticut employee of the Department of Revenue Services, who has permanent state status*, and meet the Minimum Qualifications by the closing date of this job opening. You must specify your qualifications on your application.

For employees in the classified service, permanent status is obtained after successful completion of a working test period. For employees in the unclassified service, permanent status is obtained after serving in a position for at least six months (full-time or full-time equivalent).

For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e. Executive, Legislative, Judicial) to the other.

TO APPLY:

In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on this job opening. You must specify your qualifications on your application. The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified. Ensure that your application is complete and detailed before submitting it. In order to comply with , the State of Connecticut is no longer asking for resumes during the initial application process. You will not be able to make revisions once your application is submitted into the JobAps system. Please select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift. In order to receive educational credits toward qualification for this job posting, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the recruiter listed on this job posting. All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to .

FOR ASSISTANCE IN APPLYING:

Please or our Applicant Tips on How to Apply

IMPORTANT INFORMATION AFTER YOU APPLY:

This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the questionnaire's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam. Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process. Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency. Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position. The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class. Read through this helpful link to .

CONNECT WITH US:

Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process. Updates will be available through your . Should you have any questions pertaining to this recruitment, please contact Follow the State of Connecticut on .

PURPOSE OF JOB CLASS (NATURE OF WORK)

In the Department of Revenue Services this class is accountable for performing a full range of tasks involving the correction problems of a section for input into financial data systems.

EXAMPLES OF DUTIES

Examines, analyzes and resolves the more difficult and complex correction problems of the section requiring application of a variety of tax statutes and a familiarity with the intricacies of financial data systems;  Analyzes and adjusts billings questioned by taxpayers or other department employees, mathematically incorrect tax returns, complex registration problems or other correction problems which cannot be resolved at a lower level;  Reads and interprets taxpayer correspondence and determines correct course of action to insure accuracy of taxpayer file data;  Contacts taxpayers, revenue examiners, accountants or attorneys to discuss and resolve complex tax liability correction problems;  Trains subordinates in effective methods and procedures of utilizing financial data systems;  Suggests alternate methods of improving the work of the section;  Assists in the preparation and updating of procedures manual pertaining to the section;  Provides technical assistance in revising tax forms;  May assist in assigning work to section employees;  May review work of section employees;  May recommend changes in existing tax legislation;  Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

Considerable knowledge of the procedures for edit and updates of returns and assessments into financial data systems;  Knowledge of the tax statutes relating to allowable deductions, computation of tax, interest and penalties and filing dates; basic tax accounting and auditing methods and procedures; Skills interpersonal skills; oral and written communication skills; Considerable ability to analyze various tax forms and statements;  Ability to utilize computer software.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Six (6) years of experience in tax investigation, tax accounting, tax auditing or tax processing.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

One (1) year of the General Experience must have involved the review and analysis of edits and updates to a computer system at the level of a Tax Corrections Examiner 1.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.

PREFERRED QUALIFICATIONS

Experience communicating over the phone, email and web messages with a variety of constituents. Experience using Microsoft Office and Microsoft Teams. Experience multi-tasking and meeting deadlines. Experience with conflict resolution. Experience analyzing various tax forms and financial statements. Experience analyzing and adjusting incorrect tax returns, financial accounts and tax registration issues.

SPECIAL REQUIREMENTS

Incumbents in this class may be required to speak a foreign language.

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.

Overview

Employee Benefits As a State of Connecticut employee you may be entitled to a host of benefits that are not only attractive, but also may be portable should your career bring you to other avenues of state service. From 13 paid holidays to accruing vacation time, being a State of Connecticut employee not only gives you the opportunity to make a difference in someone’s life, but the time to enjoy your own. Listed below are just some of the benefits the State of Connecticut offers depending on the position you hold: Health & Dental Insurance Accrued Vacation, Personal and Sick Leave (Subject to the appropriate bargaining union contract or state statute and regulations.) Retirement Plan Group Life Insurance Supplemental Benefits Voluntary Defined Contribution Plans Flexible Spending Accounts (Dependent Care Program, Medical Flexible Spending, and Qualified Transportation) Supplemental Benefits Programs (Auto and Home Insurance, plus Short and Long Term Disability) Life Insurance State of CT Tuition Reimbursement Program Holidays