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Insurance Examiner(Hybrid)

2 months ago

Hartford, United States State of Connecticut Full time

Introduction

The , is now seeking an in Hartford, CT in the Consumer Affairs Division. What We Can Offer You: Visit our new  page   A healthy to all employees Professional growth and development opportunities The opportunity to work for a Forbes top company - ‘Forbes’: - State of CT Receives National Recognition for Offering Job Growth, Competitive Benefits, and Flexible Schedule Position Details: Full-time, 40 hours/week Monday-Friday 8:00 am - 4:30pm Hybrid (In-office/Telework) Located at 153 Market Street in Downtown Hartford, easily accessible for all commuters. Job Responsibilities: Independently review individual consumer complaints for compliance with state laws, regulations, and industry standards.  Responds to mail, telephone and personal inquiries from consumers, insurance personnel and governmental agencies, attempt to mediate insurance disputes. Review insurance policies, contracts, and underwriting practices to ensure fairness and adherence to applicable laws and regulations. Participates in consumer education outreaches including public speaking.  Participates in investigations or examinations of complex complaints. performs related duties required. Collaborate with a diverse team of professionals to identify potential risks in the insurance marketplace, develop strategies, and recommend corrective actions to mitigate those risks. Stay updated on industry trends, emerging risks, and regulatory changes to continuously enhance examination processes and identify areas for improvement. As an Insurance Examiner in the Consumer Affairs Division, you will have the opportunity to contribute to the protection of consumers and the promotion of a thriving insurance industry in the state. This position offers a unique blend of responsibilities, combining the meticulous examination of insurance practices with the opportunity to make a positive impact on the lives of Connecticut residents. About Us: Our mission at the State of Connecticut, Connecticut Insurance Department (CID) is consumer protection. The department carries out its mission by enforcing state insurance laws to ensure policyholders are treated fairly, by providing assistance, outreach, and education to help consumers make sound choices, and by regulating the industry in a fair and consistent manner that fosters market competition for the availability of insurance.

Selection Plan

To Apply:
 In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on this job opening. You must specify your qualifications on your application. The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified. Ensure that your application is complete and detailed before submitting it. In order to comply with , the State of Connecticut is no longer asking for resumes during the initial application process. You will not be able to make revisions once your application is submitted into the JobAps system. Please select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift. All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to . In order to receive educational credits toward qualification for this job posting, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the recruiter listed on this job posting.  For Assistance In Applying: Please or our Applicant Tips on How to Apply Important Information After You Apply: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other. This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the questionnaire's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam. Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process. Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency. Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position. The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State Employees which is available at . Connect With Us:
 Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process. Updates will be available through your JobAps portal account. Should you have any questions pertaining to this recruitment, please contact Hayley Newhouse, at

PURPOSE OF JOB CLASS (NATURE OF WORK)

In the Insurance Department, this class is accountable for performing a full range of tasks related to the regulation of insurance policy forms and rates, examination of insurance company market and/or business practices or investigation and mediation of disputes between claimants and/or consumers and insurance companies or analysis of financial statements and related records.

EXAMPLES OF DUTIES

Independently reviews individual consumer complaints, examines required rate and policy form filings or conducts routine market conduct examinations for compliance with statutes, regulations and guidelines; Responds to mail, telephone and personal inquires from customers, insurance personnel and governmental agencies; Prepares reports of rate and policy review work, examinations and investigations; Participates in investigations or examinations of complex complaints and/or filings; May work with prosecuting officials in preparation of criminal or administrative cases; Performs related duties required.

KNOWLEDGE, SKILL AND ABILITY

Knowledge of and ability to interpret insurance licensee laws, regulations and guidelines; accounting and auditing principles and practices; business practices and operational procedures of insurance licensees; policy contracts and forms; methods and procedures for conducting investigations and examinations; insurance rates and rating procedures; contract and property law; Skills interpersonal skills; oral and written communication skills; Ability to calculate complex mathematical formulas; utilize computer software.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Six (6) years of experience in one or more of the following areas: claims, claims adjusting, sales, underwriting, contract development, actuarial work or agency services within the insurance industry OR governmental regulation of the insurance industry OR governmental examination of financial condition of insurance companies.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

Two (2) years of the General Experience must have been at the paraprofessional level. NOTE: Paraprofessional experience will be interpreted as work requiring the exercise of some independent judgment in the application of basic principles and practices of claims, claims adjusting, sales, underwriting, contract development, actuarial work or agency services within the insurance industry or in governmental regulation of the insurance industry.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree. A Master's degree in insurance, business administration, economics or a closely related field may be substituted for an additional year of the General Experience. A Certified Life Underwriter (CLU) or Certified Property and Casualty Underwriter (CPCU) designation may be substituted for the Special Experience requirements. Successful completion of a Connecticut Careers Trainee program approved by the Department of Administrative Services may be substituted for the General Experience and Special Experience.

PREFERRED QUALIFICATIONS

Experience interpreting insurance, contracts, laws, regulations, and guidelines Experience with business practices and operational procedures of insurance companies Experience with collecting, organizing, analyzing, and disseminating significant amounts of information Experience achieving thoroughness and accuracy when accomplishing a task Experience with Public Speaking and delivering educational/informational presentations Experience with explaining complex insurance matters to consumers in writing, over the phone and in-person

SPECIAL REQUIREMENTS

Incumbents in this class may be required to travel. Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator’s license.

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

ACKNOWLEDGEMENT

As defined by Sec. 5-196of the Connecticut General Statutes, a job class is a position or group of positionsthat share general characteristics and are categorized under a single title foradministrative purposes. As such, a jobclass is not meant to be all-inclusive of every task and/or responsibility.

Overview

Employee Benefits As a State of Connecticut employee you may be entitled to a host of benefits that are not only attractive, but also may be portable should your career bring you to other avenues of state service. From 13 paid holidays to accruing vacation time, being a State of Connecticut employee not only gives you the opportunity to make a difference in someone’s life, but the time to enjoy your own. Listed below are just some of the benefits the State of Connecticut offers depending on the position you hold: Health & Dental Insurance Accrued Vacation, Personal and Sick Leave (Subject to the appropriate bargaining union contract or state statute and regulations.) Retirement Plan Group Life Insurance Supplemental Benefits Voluntary Defined Contribution Plans Flexible Spending Accounts (Dependent Care Program, Medical Flexible Spending, and Qualified Transportation) Supplemental Benefits Programs (Auto and Home Insurance, plus Short and Long Term Disability) Life Insurance State of CT Tuition Reimbursement Program Holidays