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Sr Business yst
1 month ago
Job Title: Sr. Business Analyst
Location: Orlando FL OnSite Mondays (Hybrid)
Rate: $70/hourly
The Company
Headquartered in Los Angeles this leader in the Entertainment & Media space is focused on delivering worldclass stories and experiences to its global audience. To offer the best entertainment experiences their technology teams focus on continued innovation and utilization of cuttingedge technology.
The Senior Business Analyst role will be part of a delivery team responsible for work within the DCL Crew Systems Crew Ops space. This role will collaborate with shipboard and shoreside leaders internal and external developers PMs and other Bas. Experience with cruise industry experience is preferred but not required to be successful in this role. The Senior Business Analyst will assist the Program Manager with oversight of both internal and external technical delivery teams and working with the Project & Product Manager to oversee activities within the various work streams.;
- Coordinate and generate requirements for new system capabilities or integration changes for our Crew Systems custom applications including: Time and Attendance Talent Management Gratuities Certificate Management Record Card/HR Systems Crew Training and integration with Fidelio (SPMS) and other inhouse systems.
- Works with the business to capture and document requirements (both functional and nonfunctional) using a range of techniques such as workshop facilitation document analysis sites visits use cases scenario modeling task and workflow analysis
- Understanding of security standards for delivering system enhancements 3rd party integrations and a reporting solutions
- Analyze and identify requirements gaps and enhancements coordination with business and technical resources
- Coordination with inhouse and 3rd party developers on custom development or enhancement projects
- Agile facilitation of standups and system delivery
- Manage backlog prioritization along with product owner and business
- Coordinate activities related to corporate systems and data compliance projects (e.g. PII PCI and GDPR)
- Ability to analyze business processes at the macro level to ensure cohesive product
- Ensures the benefits impact and release of all changes are tracked and managed and communicated to relevant stakeholders
- Provides project management support
- Assist with application testing ensuring functionality is working as per business requirements.
Experience & Qualifications:
- Agile experience required (overall process writing stories collaborating with others to refine backlog)
- Proven business analyst experience of gathering implementing and sustaining business capabilities for custom and offthe shelf technology platforms
- Experience with technology documentation practices such as requirements meeting/ session notes and status updates
- Demonstrated collaboration and excellent communication skills
- Preferred: Experience with Cruise Line technologies and industry platforms such as Fidelio or Seaware
