Current jobs related to Assistant Independent Ombudsman - Carlsbad - Texas Department of Aging & Disability Services


  • Carlsbad, United States Concentra Full time

    Job Summary:Concentra, a leading healthcare company, is seeking a licensed psychologist to join our team as an independent contractor. This role is a contract position that complements your current practice, offering a unique opportunity to work with medically complex patients and expedite return to work and functional restoration.Responsibilities:As a...


  • Carlsbad, United States Concentra Full time

    Overview:Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below.Please be advised, if you are viewing this position on Indeed, that the salary rate/range set forth herein was provided by Indeed. Concentra's market specific rate/range will be provided during the interview...


  • Carlsbad, United States Fairway Independent Mtg Corp. S.E.A. Group Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Mortgage Loan Officer Production Partner to join our dynamic team at Fairway Independent Mtg Corp. S.E.A. Group. As a key member of our origination team, you will play a critical role in supporting our loan officers, managing client communication, and ensuring a smooth and accurate loan...

  • Caregiver Assistant

    5 days ago


    Carlsbad, United States Express Healthcare Professionals Full time

    Caregiver Job DescriptionWe are seeking a compassionate and reliable caregiver to provide exceptional care to our clients in Carlsbad, CA. As a caregiver, you will play a vital role in ensuring the well-being and safety of our clients.Responsibilities:Personal Care: Assist with daily living activities, including bathing, grooming, dressing, and...

  • Library Assistant

    1 week ago


    Carlsbad, United States City of Carlsbad Full time

    About the Position The City of Carlsbad Library & Cultural Arts Department is seeking a highly skilled Library Technician to join our team. As a key member of our team, you will provide exceptional customer service, assist patrons with various tasks, and contribute to the overall success of our library services.Key Responsibilities Provide outstanding...

  • Health Assistant

    4 months ago


    Carlsbad, United States Texas Department of Aging & Disability Services Full time

    Job Description: Health Assistant Come work in an environment where we truly value and respect those we serve and believe in the mission that all people can achieve a higher level of wellness and independence. The state supported living centers serve people with intellectual and developmental disabilities who are medically fragile or who have behavioral...


  • Carlsbad, United States Precision NDT LLC Full time

    Job DescriptionJob DescriptionJob Title: HR AssistantJob Summary:We are seeking a highly organized and detail-oriented HR Assistant to join our team. The HR Assistant will provide administrative support to the HR department, assisting with various tasks related to recruitment, employee onboarding, records management, and HR operations. The ideal candidate...


  • Carlsbad, United States GlenBrook Health Full time

    Job Summary: We are seeking a highly organized and detail-oriented Administrative Assistant to join our team at GlenBrook Health. As a Part-Time Receptionist, you will be responsible for providing exceptional customer service to our patients and visitors.Responsibilities:Answer and direct phone calls in a professional and courteous manner.Manage and maintain...

  • Law Clerk Assistant

    3 weeks ago


    Carlsbad, United States REESE LAW GROUP APLC Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Law Clerk to assist our Paralegal Manager and Attorneys in preparation for courtroom proceedings.Key ResponsibilitiesPropound discovery requests to opposing parties and draft motions to compel further responses.Respond to discovery requests from opposing parties and draft meet & confer...

  • Maintenance Assistant

    3 weeks ago


    Carlsbad, New Mexico, United States CARC Full time

    Job OverviewWe are seeking a dedicated Maintenance Assistant to join our team at Washington Ranch. In this role, you will be responsible for supporting the daily operations and upkeep of the ranch.Main ResponsibilitiesPerform routine maintenance tasks such as painting, landscaping, and cleaning.Assist with the maintenance and repair of buildings, fences,...


  • Carlsbad, New Mexico, United States Focus Staff Full time

    Job Title: Travel Occupational Therapist AssistantWe are seeking a highly skilled and compassionate Certified Occupational Therapy Assistant to join our team as a Travel Occupational Therapist Assistant. As a Travel Occupational Therapy Assistant, you will have the opportunity to work with a variety of patients and provide high-quality care in a dynamic and...


  • Carlsbad, United States K2 Staffing Full time

    Job SummaryWe are seeking a highly motivated and organized Construction Office Administrator to support our client's construction team in Carlsbad, CA. As a key member of the office team, you will be responsible for managing company workflow communications, providing support to team members, and assisting with organizing field operations.Key...


  • Carlsbad, United States Soliant Full time

    Speech Therapist Assistant OpportunitySoliant is seeking a licensed Speech Therapist Assistant to join a school district in New Mexico. As a Speech Language Pathologist Assistant, you will provide speech and language services to students with communication disorders, evaluate and diagnose communication disorders, and develop treatment plans.Job...


  • Carlsbad, United States Soliant Full time

    Job Summary:Soliant Health is seeking a skilled School-Based Speech-Language Pathologist Assistant to join our team. As a Speech-Language Pathologist Assistant, you will work closely with a licensed Speech-Language Pathologist to provide high-quality speech therapy services to students in a school setting.Responsibilities:Assist the Speech-Language...


  • Carlsbad, United States CARC Full time

    Job DescriptionJob DescriptionFor over 50 years CARC, Inc. has been dedicated to providing services for people with special needs that enable them to be active citizens, feel accepted, and finding meaning in life.Click on our link to learn more about CARC,Inc. and how you can find meaning as an employee.Job Summary:We are seeking a dedicated Maintenance...

  • Executive Assistant

    2 days ago


    Carlsbad, United States Advanced Diabetes Supply Full time

    About Our CompanyAdvanced Diabetes Supply is a leading provider of diabetes supplies, committed to delivering exceptional service and innovative solutions. Our team is dedicated to creating a positive work culture and respectful atmosphere, where employees can thrive and grow.About The PositionWe are seeking a highly skilled and organized Executive Assistant...


  • Carlsbad, New Mexico, United States Buffalo Wild Wings Full time

    Janitor Job DescriptionWe are seeking a reliable and detail-oriented Janitor to join our team at Buffalo Wild Wings. As a Janitor, you will be responsible for maintaining the cleanliness and organization of our sports bar.Key Responsibilities:Manage the daily cleaning of the sports bar, including floors, surfaces, and restrooms.Ensure that all areas of the...


  • Carlsbad, United States REESE LAW GROUP APLC Full time

    Job DescriptionJob DescriptionSummaryReese Law Group is a civil litigation law firm representing clients in all stages of collections, subrogation, replevin, and bankruptcy matters. We have 30 years of experience representing Fortune 500 companies, working to maximize their recovery and minimize their exposure. Reese Law Group is looking for a highly...


  • Carlsbad, United States K2 Staffing Full time

    Job DescriptionJob DescriptionSummaryOur client is an extremely successful electrical contractor in North County San Diego (Carlsbad, CA). They are in immediate need of a highly motivated Construction Office Administrator to support the construction team in a wide range of office operations such as: managing company workflow communications, providing support...


  • Carlsbad, United States K2 Staffing, LLC Full time

    Job DescriptionJob DescriptionSummaryOur client is an extremely successful electrical contractor in North County San Diego (Carlsbad, CA). They are in immediate need of a highly motivated Construction Office Administrator to support the construction team in a wide range of office operations such as: managing company workflow communications, providing support...

Assistant Independent Ombudsman

3 months ago


Carlsbad, United States Texas Department of Aging & Disability Services Full time
Job Description:
The Assistant Independent Ombudsman (AIO) performs advanced (senior-level) investigatory, mediation and consultative work. The AIO evaluates service delivery, practices, and policies to ensure State Supported Living Center (SSLC) residents’ rights are protected, assesses the adequacy of staff training, and monitors staff-to-resident ratios. The AIO identifies, receives, and investigates complaints and concerns regarding residents’ rights and delivery of services. The AIO documents investigations, provides recommendations, and monitors outcomes of investigation findings. Work involves utilizing person-centered thinking, advocating for residents of the SSLCs, escalating and resolving issues or conflict, and keeping the Deputy Independent Ombudsman (DIO) apprised of issues and complaints at the center. Works under limited supervision with considerable latitude for the use of initiative and independent judgement Essential Job Functions:
Identify, initiate, receive, and investigate complaints and concerns regarding residents’ rights, service delivery and facility practices at the SSLC. Utilize HEARTS, the case management system, to document and track investigation progress, evidence, findings, and recommendations. Provide and monitor recommendations to address systemic and SSLC service delivery concerns to protect and advocate for residents’ rights. (25%)

Manage and facilitate a legislatively mandated audit of the SSLC which the AIO is assigned and serve as an audit team member at other SSLC site visits. Collect audit data throughout the year and during on-site audits using Salesforce to evaluate: the ratio of direct care employees to residents, the provision and adequacy of training to SSLC employees, and policies, practices and procedures to ensure each resident is encouraged to exercise their rights, including the right to file a complaint, and the right to due process. Participate and contribute in workgroups to evaluate and modify audit procedures and tools. (25%)

Evaluate the delivery of facility services to residents to ensure their rights are fully observed and protected, and the residents’ perspective, interests and preferences are included in decision making and planning. Observe and attend Human Rights Committee (HRC), Incident Management (IM), Interdisciplinary Team (IDT), and other meetings to evaluate facility practices and procedures and monitor compliance and adequacy of policy. Build effective, cooperative working relationships with residents, staff, and family members, and actively involved persons. Facilitate information sharing and act as an advocate and mediator for issues involving residents, family members, guardians, staff and administration at the SSLC, and other interested parties. (20%)

Evaluate the process used by the SSLC to investigate, review and report an unusual incident or injury to a resident. Review final incident reports to evaluate the manner in which incidents are investigated to ensure thorough and complete investigations and make recommendations to ensure resident protections, as appropriate. Refer complaints alleging ANE, employee misconduct or possible violation of an ICF standards, and/or alleged criminal offenses to the respective agency. (20%)
Conduct outreach, training, and education to promote awareness of the Office. Provide information and data to aid in the completion of legislative reports. Assist Sr. AIOs and the DIO in conducting statewide systemic investigations. Participate and contribute to OIO and professional association conferences, meetings, and workgroups and may conduct research and make presentations. Make recommendations to the DIO about OIO operations, duties of the office and the role of the ombudsman. (5%)

Other duties as assigned. (5%) Knowledge Skills Abilities:
Ability to investigate complaints, to recognize problems and facilitate solutions.
Ability to communicate with people who have trouble expressing their thoughts and opinions.
Skill in advocating for people who have intellectual developmental disabilities.
Skill and ability to work independently and effectively self-manage responsibilities, duties, and tasks.
Ability to use person-centered thinking practices and approaches.
Skill in organization and time management.
Ability to manage competing priorities.
Ability to work cooperatively and effectively in a remote team environment.
Ability to recognize nuance and sort through information with objectivity.
Ability to analyze and prepare documents, reports, and correspondence.
Ability to interpret and evaluate administrative policies and procedures.
Knowledge of basic human rights and due process.
Skill in communicating effectively orally and in writing.
Skilled with using computer applications including Word, Outlook, Salesforce and other technical applications.