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IT Site Manager
2 months ago
Roles & Responsibilities
Wipro Limited is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful.
A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 220,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better and a bold new future.
IT Site Manager
Responsibility
To assist the Ops Manager in delivery of the assigned Infrastructure Mgmt services. Handle business escalation calls Interacting with ops on day to day technology requirements Review Daily activity reports, Infra avl reports, backups & antivirus/SCM reports Involve in projects on servers, network, security Introduce site-specific initiatives to improve service delivery, c-sat. Review adherence on process based documentation / SOP. Active participation on project ramp-up / transitions / BCP / Audits Ability to drive people to ensure that project deliverables are met and project time is maintained Establish and enhance relationship with customers/clients People management skills, experience in resolving team conflicts and team management Experience in compliance reviews, audit reviews, driving organisation intiatives Provide technical assistance to other team members by way of assisting them in solving challenging technical problems, sharing technical knowledge and adhering to quality processes in ensuring team objectives are met.Requirement
Qualifications: BE / Btech / Equivalent 7 years experience of IT Site management experience and min 1-2yr experience in Intune, Azure Cloud, Zscaler, Cortex and Other latest industry standard tools ITIL V3 / ISO / Prince2 / MPM certification would be added advantage. Technical & Professional Competencies: Understanding of technology (hardware & software) and specific domain expertise Knowledge of sales process & the business nuances Behavioral & Managerial Competencies High self drive and confidence Willingness to learn and work in teams Effective communication and inter personal skills Strong project management skills including successful management Willingness to work on 24x7 operations and odd hours.We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.
