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Health/Human Service Case Manager II
2 months ago
Introduction
Make a Difference with DHSS
Our mission at the Department of Health and Social Services (DHSS) isto improve the quality of life of Delaware citizens by promoting health andwell-being, fostering self-sufficiency, and protecting vulnerable populations.We prioritize personal and family independence by assisting individuals andfamilies in a variety of life areas.
We offer numerous career opportunities and are dedicated toattracting and retaining highly talented individuals who are ready to make adifference in their community today. DHSS is a great place to kick-start yourprofession.
For more information, please visit today
Summary Statement
The Division of Services for Aging and Adults with Physical Disabilities Case Managers assist older Delawareans, persons with physical disabilities, and caregivers to get connected with services in the community to maintain independence in their own home. Through home visits and evidence-based assessments, Case Managers provide options counseling, person-centered care planning, and assistance with accessing social service resources throughout the aging and disability networks statewide.
Essential Functions
Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, employees can complete job duties of a similar kind not specifically listed here. This class is distinguished from a licensed Social Worker as employees do not perform the following duties: diagnose individuals for mental, emotional, behavioral, addictive, and/or developmental disorders and disabilities; perform related client assessment or evaluation; provide psychotherapeutic treatment; or develop and implement assessment-based treatment plans. An employee in this class may participate as a member of a multi-disciplinary team to implement behavioral health services or treatment plans in accordance with Delaware Code, Title 24. Interviews client, family, or professional sources to determine the client’s needs for a variety of health and human services which may include employment, job search, and basic skills remediation. Develops a comprehensive cost-effective service plan utilizing in-house sources, referrals, contracted providers, or institutions (Service plans may include job training and employability, housing, general public assistance, in-home services and supports or home-delivered meals, de-escalation techniques, peer services, or skill development). Conducts ongoing monitoring and assessment of service delivery for optimum quality and efficiency; authorizes and recommends necessary changes and adjustments. Maintains comprehensive case records, summaries, statistical and narrative reports, and completes required forms. Establishes effective working relationships with clients, family, community, and professional sources. Provides guidance and relevant information to connect clients with needed services which may include protective, adoption, and related services. Provides information and case coordination on-site, via email or telephone to individuals or groups. Supplies information and responses to inquiries regarding services for clients, family, community, and government agencies. May provide supportive casework to clients prior to, during, or after hospitalization based on physician diagnosis and recommended treatment. Uses automated information systems and computer software to research, review, evaluate, and report on health/human service data. Communicates and interacts effectively with people across cultures, ranges of ability, genders, ethnicities, ages, and races. Performs other related duties as required.
Job Requirements
JOB REQUIREMENTS for Health/Human Service Case Manager II
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:
Conditions of Hire
As a condition of hire you must possess and maintain a valid driver's license (not suspended, revoked or cancelled, or disqualified from driving)
This position is a classification organized under an exclusive bargaining representative (labor organization) that has been elected by employees as their representative for collective bargaining and other applicable terms and conditions of employment, in accordance with Title 29, Chapter 59 and Title 19, Chapter 13 and 16. This position is covered by a collective bargaining agreement based on its individual terms.
Applicants must be legally authorized to work in the United States. The State of Delaware participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
