Benefit Programs Specialist III

5 months ago


Rustburg, United States Commonwealth of Virginia Full time

Hiring Range: $34,752 to Commensurate with experience

Full Time or Part Time: Full Time

Title Description- This is an essential position specific to compliance of all financial assistance programs including but not limited to SNAP, TANF, Medicaid and Title IV part E of the Social Security Act. Employee is responsible for processing financial assistance programs, IV-E, AA cases and payments for IV-E eligible services. Conducts interviews, evaluates information for all financial assistance programs requiring advanced program knowledge in accordance with federal and state policies; enters financial and non-financial data into VDSS automated systems; submits reports; reviews cases for accuracy; teaches classes; carries caseload involving complex matters; monitors VDSS homepage for updates; assist supervisor with complex system matters from BP unit; conducts quality control case reviews; provide emergency shelter duty in times of emergencies and natural disasters. Qualifications-Knowledge, Skills, and Abilities- Working knowledge of office systems, basic math and Microsoft programs, operations. Ability to comprehend and apply public assistance programs, policies and regulations; knowledge of Title IV-E program, budget and financial principles, practices and payment process; ability to schedule and manage own workload. Ability to read and understand complex written materials and oral instruction. Ability to analyze and evaluate complex administrative situations, research information and formulate and exercise appropriate judgment in establishing priorities, skill in use of computer and computer software; ability to interview customers to collect and analyze statistical data for financial accountability sufficient to recognize gaps and conflicting information to ensure completeness and accuracy of data to make complex eligibility decisions and detect fraud; ability to oversee the work of others. Employee must have a positive attitude and helpful demeanor, and exhibit a professional working relationship with staff, clients, and the community. Qualifications-Education and Experience- Considerable experience in benefit programs, including Title IV-E, financial calculations, customer services and skill in the use of computer and computer software preferred. Or any equivalent combination of training and experience which provides the required knowledge, skills and abilities.

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