Security Field Supervisor

2 weeks ago

Oklahoma City, Oklahoma, United States GardaWorld Security Services Full time
Job Summary

GardaWorld -
Security Services

Job Title: Security Field Supervisor
Location: Oklahoma City, OK
Environment: Branch Office & in the field
Hourly Pay Rate: $20

Shifts and Hours: Must have a flexible schedule

Included Benefits and Perks: Medical, dental, vision, 401(k), DailyPay, vacation, employee assistance program, discounts, etc.

General Job Functions:

The Field Service Supervisor provides drive-by patrol services to our accounts in the Oklahoma City area. The FSS is responsible for working with the Client Service Managers, Account Managers and/or Site Supervisors in the branch to develop schedules, manage schedules, fill open shifts and oversee a team of Special Response Officers.

Who is GardaWorld?

GardaWorld is the world's largest privately-owned security services company. We protect our clients' staff and assets, wherever they are in the world. We offer different schedules, diverse work assignments spanning multiple industries and career advancement opportunities. We encourage diversity and are proud to be an equal opportunity employer.

JOB DESCRIPTION

Job Responsibilities specific to this client site include, but are not limited to:
  • Perform day / night site visits to inspect and supervise Security Officers in the field.
  • Address escalation of "after hours" and "cold start" calls to ensure enough coverage at customer sites.
  • Work with Operations Managers to coach, counsel, discipline, train and manage relationships with Security Officers.
  • Field Supervisors will work closely with Operations Managers on a day-to-day basis.
  • Responsible for visiting assigned post locations on a regular basis to conduct post inspections to ensure professional image (including the hygiene and uniform appropriateness of officers) and quality standards are being maintained.
  • Respond to call-offs that occur during the Field Supervisor shift.
  • Identify any personnel problems occurring and forward any such issues to Operations Manager and/or Human Resource Coordinator. Field Supervisor may also be responsible for writing a report of the situation or assisting with an investigation, as directed by Operations Manager or Human Resource Coordinator.
  • May be responsible for administering counseling or disciplinary actions that have been initiated by Operations Manager, Human Resource Coordinator or a policy infraction observed by the Field Supervisor.
  • Distribute information to posts as directed by Branch or Corporate office and/or obtaining signed acknowledgements or other documents and returning such documents to Branch office.
  • Respond to client or site emergencies as they arise, including ensuring appropriate communication to Operations Managers.
  • In the event of an abandoned or open post, Field Supervisor is responsible for identifying available qualified personnel to fill the post as quickly as possible. Field Supervisor may be required to "stand post" on an as-needed basis for an undefined period.
  • Field Supervisor is responsible for maintaining a working knowledge of all posts within their regional area of responsibility.

QUALIFICATIONS

Qualifications specific to this opportunity include but are not limited to:
  • At least 2 years supervisory experience in the security industry, military, or law enforcement is required.
  • Experience in scheduling, operations or other functions of security industry a plus
  • CLEET security license or the ability to obtain one (GardaWorld will help to obtain this license during the hiring process).
  • At least 21 years of age or older as required by applicable law or contractual requirements
  • Must have a valid driver's license with a good driving history (must be able to pass a Motor Vehicle Record check).
  • Experience in scheduling, operations or other functions of security industry a plus
  • Possess at least a high school education or equivalent (GED)
  • Pass an extensive screening process
Personal Characteristics:
  • Company-Wide Culture - High Integrity (Character Beyond Reproach)
  • Servant Leader (Never Asking Anyone to Do What You Aren't Willing to Do)
  • Hands-On Leader
  • Financially Prudent
  • Detail-Oriented
  • Thick-Skinned
  • Fun
License #19SGA5153

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