IT Engineer
2 months ago
Position Overview:
An opportunity is available to join our team as a Technology Systems Support Specialist. In this role, you will play a key part in maintaining and upgrading our organization's Information Technology infrastructure. Your responsibilities will include analyzing, developing, modifying, testing, and maintaining hardware, software, networking, and security systems. Additionally, you will troubleshoot issues, provide recommendations, and handle incidents and customer requests according to established procedures. As a senior member of the team, you will also mentor junior colleagues.
Key Responsibilities:
- Participate in system design assessments and software testing.
- Offer insights on complex projects, acting as a subject-matter expert.
- Support and implement third-party software and tools.
- Adjust and troubleshoot vendor-supplied utilities.
- Monitor system performance and capacity using various tools.
- Deliver technical assistance to departments and users.
- Identify problematic patterns and develop solutions to prevent future issues.
- Handle escalations from less experienced team members.
- Serve as a domain expert within the team's scope.
- Stay informed about risks within your area and ensure compliance with relevant regulations.
- Perform other duties as assigned.
Our company is committed to fostering diversity and is an Equal Opportunity Employer.
Qualifications:
Minimum Education:
- Hold a Bachelor's degree in Computer Science, Engineering, or a related field, or possess equivalent experience.
- 5 to 7 years of experience supporting various technologies, including virtualization.
- Proficiency in distributed systems architecture and familiarity with multiple technical areas.
- Understanding of the software development life cycle and its components.
- Scripting capabilities in different languages.
- Familiarity with Windows server, Linux distributions (preferably RedHat), network, and security protocols.
- Knowledge of diverse technologies and protocols, with the ability to adapt quickly.
- Effective communication skills for technical and non-technical audiences.
Preferred Skills and Knowledge:
- Holding a Microsoft Certified Systems Engineer (MCSE) certification.
- Experience with VMWare Azure.
- Understanding of business unit functions, processes, and inter-departmental relationships.
- Familiarity with standard practices and services in the banking industry.
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