Senior Configuration/Release Engineer

4 weeks ago


San Diego, California, United States ServiceNow Full time
Company Description

At ServiceNow, our technology drives global productivity, and our team makes it happen. We move quickly because the world is on the move, and we innovate uniquely for our clients and communities. When you join ServiceNow, you become part of a dynamic group of changemakers with insatiable curiosity and a passion for creativity. We understand that your top performance is linked to a fulfilling life where you can showcase your individual talents, so we strive to make that a reality. Together, we dare to dream big, supporting each other to achieve our personal and shared aspirations. The future belongs to us, and it all starts with you.

With a clientele exceeding 7,700, we cater to nearly 85% of the Fortune 500 companies. We take pride in being recognized as one of FORTUNE 100's Best Companies to Work for and World's Most Admired CompaniesTM.

Explore more about Life at Now blog and glean insights from our workforce on their ServiceNow journey.

Unsure if you completely fit the job criteria but feel excited about the role? We still recommend you to submit your application. At ServiceNow, we strive to foster an inclusive setting where every voice is valued, heard, and respected. We welcome candidates from diverse backgrounds, even those following unconventional paths that may not directly align with this role. We firmly believe that skills and experiences are transferrable, and a penchant for dreaming big sets the stage for exceptional candidates.

Job Description

What's in store for you in this role:

As a Build and Release Engineer, you'll be an integral part of a team crafting the future build and release platform at ServiceNow. Your expertise is vital in developing, scaling, automating, and enhancing the foundational infrastructure, software, processes, and services needed to facilitate enterprise software development, quality engineering, and production releases. Your key responsibilities will include:

  • Developing the upcoming Build and Release platform for a rapidly expanding development division.
  • Providing support and upkeep for source code management and build tools (Git/GitHub/Jenkins/Maven/Nexus).
  • Deploying, overseeing, and managing virtual servers in AWS to expand the Build and Release Platform.
  • Collaborating on deploying Jenkins and other application servers in AWS using Kubernetes.
  • Automating provisioning with Chef.
  • Driving tool adoption and integration.
  • Conducting troubleshooting, problem-solving, root cause analysis, and documentation.
  • Enhancing and supporting the build pipeline.
  • Overseeing branching and code repository administration.
  • Developing productivity tools and plugins.
  • Automating any feasible tasks.
Qualifications

To excel in this position, you bring:

  • A strong grasp of automated build and release systems.
  • Proficiency in one or more scripting languages.
  • Experience in source code management and branching.
  • Familiarity with Linux and networking, including the ability to optimize and scale Linux systems.
  • A zeal for automation, continual enhancement, and DevOps principles.
  • Effective communication skills, both verbal and written.
  • Attention to security and compliance.
  • Knowledge of the software development lifecycle.
  • A passion for delivering exceptional customer service.

Preferred Qualifications:

  • Previous experience in crafting automation in large enterprise-grade development environments.
  • Conducting inter-team training and knowledge exchange.
  • Ability to optimize and scale Linux systems.
  • Hands-on experience managing, debugging, and enhancing build systems.
  • Background in agile methodologies.
  • Proficiency in several of the technologies below:
    • Git / GitHub
    • Gradle / Nexus
    • Ruby / Perl / Shell Scripting
    • Jenkins
    • Amazon Web Services
    • Chef
    • Linux (CentOS/Fedora/RedHat)
    • Kubernetes / Docker

Basic Qualifications:

  • Three or more years of hands-on experience with automation, build & deployment processes, and configuration management.

JV20
MD23

Additional Information

ServiceNow is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin, ancestry, age, disability, gender identity, marital status, veteran status, or any other legally protected category.

At ServiceNow, we prioritize adaptability and trust in our evolving work landscape. Discover more about our work personas: flexible, remote, and in-office as needed.

If you need accommodation during any stage of the application process or face limitations in accessing this online application system, contact us for assistance.

For roles requiring access to controlled technical data, ServiceNow may need to secure export licensing approval from the U.S. Government for certain personnel. Employment is subject to ServiceNow obtaining any necessary export license or approval.

Please be aware: Beware of fraudulent job postings/scams. Find genuine ServiceNow job postings on the ServiceNow Careers site.

Copyright © Fortune Media IP Limited. All rights reserved. Used under license.

Fortune and Fortune Media IP Limited are not affiliated with, nor do they endorse ServiceNow's products or services.



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