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Engagement Project Manager

2 months ago

Austin, Texas, United States AffiniPay Full time

Hi, We're AffiniPay

AffiniPay is a leading fintech company, based out of Austin, Texas. As the market leader in professional services payments and practice management software, AffiniPay's tech products serve legal, accounting, architectural, engineering and construction firms. AffiniPay has been recognized as one of Inc. 5000's fastest growing companies in the U.S. for 11 years in a row, and as a result, our teams continue to grow as well


This position is a vital part of the People Team and plays a critical role in ensuring the organization and success of company and departmental initiatives for AffiniPay's internal customers - our employees This position is both analytical and creative, working with the People Team to create structure and systematic feedback mechanisms on critical measurements of employee satisfaction through various surveys, awards programs, events, and internal initiatives.

This position also owns and maintains the ever-changing People Team calendar and assists People Team leadership in the strategic and thoughtful planning, coordination, and execution of engagement driven internal events. This role works directly with other members of the People Team to plan, execute, and evaluate the benefits of internal company initiatives including in-office and virtual/hybrid company events and plays a critical role in measuring the success and benefit of those events by creating and measuring post-event surveys.

AffiniPay's Project Manager, People Team is responsible for planning, organizing, and managing People Team projects from initiation to completion. Reporting to the Senior Manager, Team Engagement you will collaborate with internal customers across the People Team, company leadership team, and any other internal customer in order to collect the project information such as timelines, deadlines, objectives, budgets, etc. In addition, you will be responsible for all projects' statuses and their timelines ensuring teams are on track in delivering on schedule. You are a self-starter and a creative problem solver with strong attention to detail and highly organized.

What You'll Do:

  • Partner with the Senior Manager, Team Engagement, leadership teams, People Business Partners and other team members to track and evaluate engagement data; e.g. attendance at events (virtual / in person), participation, social media interaction ( in partnership with marketing), staff advocacy, etc.
  • Hold the People Team accountable for the progress, timeline, and accomplishment of compelling engagement outreach strategies for all team members
  • Maintain strong cross-functional engagement to align efforts and provide a consistent company point of view on how to build community across AffiniPay
  • Conduct post-event feedback including event logistics breakdown, budget reconciliation, processing payments and conducting post-event recaps with stakeholders, as needed
  • Partner with internal departments to create scope, budget and manage execution of engagement-related initiatives
  • Ownership of the People Team Workstream Calendar, including:
    • Management of calendaring for all People Team workstreams
    • Determining ideal timing for various Incentive contests hosted in Slack and/or during events
    • Working with stakeholders to share important holidays and current/ social events throughout the US and Canada
    • Collaborate with AffiniLife leaders on calendaring for events
    • Collaborate with AffiniCares leaders on calendaring for events
    • Tracking onsite engagement metrics - All Staff meeting attendance, door reporting, etc.
  • Prioritize, multi-task and manage multiple projects at once, meeting multiple deadlines at once using Asana or similar PM software
  • Scopes and understands the needs of each project to optimally prioritize dates and daily tasks
  • Creating the project timeline, communicating this to team members, and making sure key steps are completed according to this timeline
  • Project available time and resources for each project, and track its status through completion to help the People Team meet deadlines and achieve project goals
  • Coordinate with other departments involved in assigned projects as needed to ensure timely completion of projects
  • Conduct regular meetings with people team leaders, presenting progress reports and project status
  • Identify potential risks or delays related to budgets, resources and timelines, and work across all departments to resolve any issues that may arise

About You:

  • Proficient with Excel and creation of spreadsheets used for project forecasting and engagement evaluation. Experience managing / maintaining a budget a plus
  • Superior interpersonal skills with excellent written and verbal communication
  • Experience presenting and working across all levels within an organization
  • Excellent problem solving under tight deadlines and juggling multiple projects
  • Flawless execution of tasks, with high attention to detail,process orientation and a proven track record
  • Experience managing multiple priorities while remaining efficient and extremely organized
  • Minimum of 2 years' experience within an organization managing projects, coordinating across teams, and/or other planning-related duties, with direct responsibilities related to the scheduled flow of projects and initiatives.
  • Must be proficient in Asana or comparable PM tools.
  • Must be reliable, independent and self-starter.
  • Basic understanding of Adobe Design Suite, Canva a plus.
  • A Bachelor's degree or equivalent experience.
  • This position is preferred to sit in Austin, Texas in a hybrid model

Our Story

Founded in 2005, AffiniPay's mission is to build technology products that helps professionals focus on the work they love. As the leader in the professional payments industry, AffiniPay's products serve legal, accounting, architectural, engineering and construction firms. Our portfolio of software solutions include MyCase (Legal Practice Management Software), CASEpeer (Practice Management for Personal Injury Firms), Docketwise (Immigration & Case Management Software), Soluno (Legal Accounting), and Woodpecker (Legal Document Automation). Our portfolio of payment solutions include LawPay (Legal), AffiniPay for Associations (Associations), CPACharge (Accounting Professionals), and ClientPay (Architect, Engineer, and Construction). AffiniPay's products serve over one hundred thousand users, and we are noted as one of the fastest growing tech companies in Austin, Texas. We are constantly looking for talent to join our team to continue playing a key part in unlocking our potential.

Diversity, Equity & Inclusion at AffiniPay

At AffiniPay, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach.

Benefits that Benefit You

As a people first culture, we believe it is important that our teammates are happy, healthy, and productive. In order to best support that, AffiniPay provides award-winning benefits that can make a difference in your life - right now and for the future.

  • All employees receive fully covered medical, dental and vision coverage - Choose from our 2 available health plans based on what fits you and/or your family
  • Have some fur babies? - We offer them insurance too
  • RELAX and enjoy your time away with our flexible paid time off policy
  • We will help you plan for your future - 401K, or RRSP if in Canada, with a company match
  • Competitive compensation packages that include mid-year and end-of-year bonuses and equity options for all full-time employees
  • Health Wellness Program that includes nutrition consultations, mental health apps, and access to discounted memberships
  • Have plans to grow your family? - Parental resources, including 16 weeks of paid time off for primary caregivers
  • Professional development opportunities including mentorships, leadership programs and our AffiniPayU courses
  • We believe it is important to give back with our Matching Gift Program and organized activities focused on donations, volunteerism and supporting the local communities throughout the country
  • D&I initiatives provide educational opportunities regarding multicultural issues, tolerance, and celebrating diversity among our entire staff
  • An incredible, in-office experience at our headquarters in Austin and San Diego including free lunch delivery, a fully stocked kitchen, and some "sweet" surprises for those afternoon pick-me-ups

Security Advisory

Our hiring teams at AffiniPay are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology. As such, our Talent Acquisition Team only follows legitimate hiring practices. We will always communicate with our candidates using emails with the AffiniPay domain and will never ask for sensitive/personal data during the application process. All interviews take place over phone call, Zoom/Google Meet or in person. All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up.