Enterprise Account Success Manager

Found in: beBee jobs US - 2 weeks ago

Woodland Hills, California, United States Xano Full time

About Xano:
Xano is the fastest way to build a scalable backend for any App using No-Code. Each Xano account comes with a Scalable Server, a Flexible Database, and a No-Code API Creator that can transform, filter, and integrate with data from anywhere. We are well-capitalized and on the road to accomplishing our broader mission: to empower anyone to create scalable, world-class software
Why we're hiring:
We're experiencing rapid growth in enterprise adoption from large companies integrating our no-code backend platform into their operations. Recognizing the importance of this momentum, we're committed to ensuring their success and satisfaction by deeply understanding their needs and facilitating broader internal adoption. Early adopters are essential for fostering wider platform usage within their organizations and to support this, we're expanding our team to include roles dedicated to nurturing these critical relationships. This strategic expansion is designed to bolster our partnerships, enhance client success, and propel our mutual growth in the rapidly evolving enterprise tech landscape.
Who we're looking for:
We are seeking an experienced Enterprise Account Success Manager to join our dynamic team. This role is pivotal in crafting and executing a comprehensive onboarding and success program tailored for large companies that choose Xano as their development partner. The ideal candidate will excel at building relationships, understanding the unique challenges of large organizations, and identifying opportunities for expansion within these enterprises.
What you'll be doing:

  • Customer Onboarding and Success: Develop and implement an effective onboarding program for new enterprise accounts, ensuring a smooth and successful integration of Xano into their operations.
  • Relationship Building: Establish deep, meaningful relationships with key stakeholders and early adopters within customer organizations. Serve as a trusted advisor and advocate for these users, both internally at Xano and within the customer's ecosystem.
  • Expansion and Retention: Strategically identify opportunities for account growth by connecting with cross-functional teams beyond the initial users to help their organization continue to realize larger and larger benefits from Xano. Own the expansion process of enterprise accounts through diligent relationship management and delivering exceptional value.
  • Cross-functional Collaboration: Work closely with both technical and non-technical teams within client companies, effectively communicating the benefits and features of our platform to diverse audiences.
  • Customer Advocacy: Champion the voice of the customer within Xano, ensuring their feedback and suggestions help shape our product roadmap and service offerings. Actively support customers in achieving their goals with our platform, helping remove roadblocks and reinforcing their decision to advocate for Xano internally.
  • Performance Tracking: Monitor and report on the health, satisfaction, and expansion progress of enterprise accounts. Utilize data to make informed decisions about strategy adjustments and to demonstrate value to customers.
  • Enterprise Tech Expertise: Demonstrate a deep understanding of enterprise-level technology architecture and controls, effectively addressing and advising on integration and scalability challenges.


Your Competencies:

  • Bachelor's degree in Business Administration, Information Technology, or related field.
  • 3-5 years of experience in account management, customer success, or a similar role within the SaaS, tech, or enterprise software sector.
  • Strategic thinker with a proactive approach to identifying and pursuing expansion opportunities.
  • Proven track record of managing and expanding large enterprise accounts.
  • Demonstrated ability to navigate and understand the complexities of large organizations, including decision-making processes and internal dynamics.
  • Strong understanding of enterprise tech architecture and controls.
  • Exceptional interpersonal skills with the ability to build relationships at all levels of an organization, from technical teams to C-level executives.
  • Excellent communication skills, capable of conveying complex technical concepts in simple terms.
  • Problem-solving mindset, with a focus on overcoming obstacles and ensuring customer success.
  • Self-motivated and able to work independently in a fast-paced environment.
  • Willingness to travel as needed to meet with customers and internal teams.


Why work at Xano:
This is an exciting opportunity to work at a fast-growing, mission and community-driven startup.

  • Opportunity for impact: we have an open, direct team culture: leadership discusses initiatives, issues, and plans openly, and enjoys being challenged on their thinking.
  • We move fast: we are product-led and are focused on execution in the day-to-day. This means no endless meetings on strategy and execution. If we disagree about a feature direction, we'll default to trying it out in a quick, low-risk way.
  • Ownership: we measure success based on customer happiness. If you pitch something you think would dramatically improve our users' lives and the team agrees, the response will almost always be "Let's do it"

  • Direct Import Manager

    Found in: beBee jobs US - 1 week ago

    Woodland Hills, California, United States Abbyson Full time

    Position: Direct Import Manager Location: Woodland Hills, CAFLSA Classification: Non-Exempt, Full-TimeRequired Travel: N/AOrganization: For over 30 years Abbyson has taken great pride in being a family-based home furnishings brand that continually redefines itself through modern-day living. Our strategically aligned, full-spectrum business model and...

  • Junior Sales Development Representative

    Found in: beBee jobs US - 3 weeks ago

    Woodland Hills, California, United States LeadsMarket Full time

    is a forward thinking tech company and industry leader in lead generation for financial services. We operate a next generation platform where buyers and sellers buy and sell leads, calls and clicks. Along with our flagship brand we are also in the early stages of building with our new offering ThinkWallet which we are creating to help consumers access both...

  • Facilities Cleaner

    Found in: beBee jobs US - 2 weeks ago

    Woodland Hills, California, United States Servicon Full time

    Who We Are: We are women-owned and operated, with nearly 50 years of expertise as a leading environmental solutions provider, focused on infection prevention for complex facilities. As a local, privately held company, we are agile and can maneuver quickly to support the needs of our people and clients. Our goal is to become a trusted partner, not outsourced...

  • Facilities Restroom Cleaner

    Found in: beBee jobs US - 2 weeks ago

    Woodland Hills, California, United States Servicon Full time

    Who We Are: We are women-owned and operated, with nearly 50 years of expertise as a leading environmental solutions provider, focused on infection prevention for complex facilities. As a local, privately held company, we are agile and can maneuver quickly to support the needs of our people and clients. Our goal is to become a trusted partner, not outsourced...

  • Sr. Manager, IT Development

    Found in: beBee jobs US - 2 weeks ago

    Agoura Hills, California, United States Cydcor Full time

    As the Sr. Manager of IT Development, one will be responsible for leading and inspiring a team of talented software engineers and overseeing the development efforts within Cydcor's tech ecosystem. This role will play a vital role in driving innovation, fostering collaboration between technical and business teams, and designing, implementing, and maintaining...

  • Tomato Breeder

    Found in: beBee jobs US - 2 weeks ago

    Woodland, California, United States Syngenta Full time

    Please note: this position is onsite in Woodland, CA and requires someone who is fluent in English and at least conversational in Spanish. At Syngenta, we believe every employee has a role to play in safely feeding the world and taking care of our planet. To support that challenge, we are seeking a Breeding Project Lead (Breeder) focused on the development...

  • Accounts Payable Coordinator

    Found in: beBee jobs US - 3 weeks ago

    Agoura Hills, California, United States teamworkonline Full time

    Every year the Los Angeles Rams bring together millions of fans across the country and around the world as we play for the chance to be named the best team in the NFL. And the Los Angeles Rams are about much more than just football. As an organization we strive to make our city better by connecting people through sport, both on and off the field. With the...

  • Access Systems Program Manager

    Found in: beBee jobs US - 3 weeks ago

    Agoura Hills, California, United States UCLA Health Full time

    The mission of the Patient Access Organization is to provide timely, convenient, and equitable access for all UCLA Health patients and the communities we serve. UCLA Health runs and operates over 200 outpatient clinics located in Southern California with over 3,000,000 outpatient encounters annually. The Patient Access Organization has the intent to scale...

  • Store Manager

    Found in: beBee jobs US - 2 weeks ago

    Beverly Hills, California, United States 24 Seven Talent Full time

    Client Overview:Our client is a luxury fashion house presenting the latest must-have collections across the globe. Their high-end, glamorous, and fashion-forward designs are applauded by top fashion editors and A-list celebrities alike.Store Manager Overview:As the Store Manager, you will be responsible for presenting exceptional customer service, driving...

  • Program Manager, Ambulatory Services

    Found in: beBee jobs US - 4 days ago

    Beverly Hills, California, United States Keck Medicine of USC Full time

    The Program Manager is responsible for growth, planning, programming, development, for services, operations and patient experience related to the specific service including transitions of care between the inpatient and outpatient services.The Program Manager is responsible for growth, planning, programming, development, for services, operations and patient...

  • GUCCI Manager, Retail Client Engagement and Development

    Found in: beBee jobs US - 3 weeks ago

    Beverly Hills, California, United States Gucci Full time

    If you are a Dream-maker, this is the place for you. Together, we'll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond.Role MissionThe Gucci Manager, Retail Client Engagement and Development for Beverly Hills Rodeo Drive will affect the client experience as it will...

  • Financial Planning

    Found in: beBee jobs US - 3 weeks ago

    Beverly Hills, California, United States The Gersh Agency, LLC Full time

    The Manager of Financial Planning & Analysis (FP&A) will analyze operational, commercial, strategic and financial data/metrics in order to provide insightful analysis to drive management actions and initiatives and the planning process. In this role, you will manage business forecasting and budgets; perform financial analyses in line with corporate goals;...

  • Representative, Cash Receipts

    Found in: beBee jobs US - 4 days ago

    Beverly Hills, California, United States United Talent Agency Full time

    UTA is seeking a Representative, Cash Receipts to join the Accounting team in Beverly Hills. This role will report to the Manager, Cash Management and be a part of treasury. The ideal candidate will be a motivated, detail-oriented, and have a high attention to detail. Additionally, the ideal candidate should be able to excel in a fast-paced work...

  • Budget Coordinator II, Billing Compliance/Charge Review

    Found in: beBee jobs US - 1 week ago

    Beverly Hills, California, United States Cedars-Sinai Medical Center Full time

    Job Description Highly qualified candidates, residing in California, Arizona, Nevada, Oregon, Texas, Colorado, Minnesota, Florida, and Georgia, will be considered for remote work. The Budget Coordinator II develops complex clinical trial budgets for industry, National Institutes of Health (NIH), and investigator-initiated clinical research. Evaluates...

  • Sales Associate

    Found in: beBee jobs US - 2 weeks ago

    Beverly Hills, California, United States Richemont Full time

    At Cartier North America, We are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our...

  • IT Finance Analyst

    Found in: beBee jobs US - 2 weeks ago

    Agoura Hills, California, United States Atechstar Full time

    Job Description Overview The IT Financial Analyst provides key centralized financial services to all Information Technology groups requiring financial guidance reporting or analyses. General functions would include financial forecasting pricing and product analyses profit and loss statement management corporate budgeting ad-hoc analyses and reporting and...

  • Ob/gyn Hospitalist Full-Time position in Laguna Hills, California

    Found in: beBee jobs US - 2 weeks ago

    Laguna Hills, California, United States Pediatrix Medical Group Full time

    OverviewOB Hospitalist Medical Director Opportunity in Southern California Responsibilities Seeking an Ob Hospitalist to lead our hospitalist practice at Memorial Care Saddleback Medical Center in Laguna Hills, CA. Responsibilities include delivery attendance, OB triage, patient evaluation/management, surgical assists, fetal monitoring and ER coverage 4-bed...

  • (Academy of Commerical Talents) Sales Associate Training Program

    Found in: beBee jobs US - 2 weeks ago

    Beverly Hills, California, United States Richemont Full time

    A.C.T (ACADEMY OF COMMERCIAL TALENT)- SALES ASSOCIATE TRAINING PROGRAM - BEVERLY HILLS A.C.T is a disruptive new program to recruit Retail Talents as Sales Associate, bringing various experience and diverse profiles from everywhere. We believe that when diversity, equity and inclusion are fully embraced, innovation and creativity emerge to deliver...

  • CRM Analyst

    Found in: beBee jobs US - 2 weeks ago

    Agoura Hills, California, United States teamworkonline Full time

    The CRM Analyst is primarily responsible for assisting the Rams Sales and Service teams to achieve success through utilization of a well-designed CRM interface and strategic deployment of contacts that increases conversion and retention. The ideal candidate has deep Salesforce knowledge and experience collaborating with Sales and Service teams on lead and...

  • Budget Coordinator II, Billing Compliance/Charge Review

    Found in: beBee jobs US - 2 weeks ago

    Beverly Hills, California, United States Cedars-Sinai Full time

    Job DescriptionHighly qualified candidates, residing in California, Arizona, Nevada, Oregon, Texas, Colorado, Minnesota, Florida, and Georgia, will be considered for remote work.The Budget Coordinator II develops complex clinical trial budgets for industry, National Institutes of Health (NIH), and investigator-initiated clinical research. Evaluates research...