Library Technician

2 months ago

Washington, Washington, D.C., United States USAJobs Full time
Duties


The United States Copyright Office, located within the Library of Congress and under the direction of the Register of Copyrights, administers the Copyright Law, advises Congress and government agencies on legal and policy matters; provides international representation on copyright issues; administers the national copyright registration system; provides collections materials to the Library through voluntary registration and mandatory deposit programs; records documents relating to copyright chain of title; administers statutory license provisions of the law, including collecting and distributing royalties; maintains the world's largest database of copyright public records; and, provides information and reference services to the public.


The Receipt Analysis and Control Division is responsible for the intake and initial processing of service requests and other requests arriving by mail, processing of fees, maintenance of deposit accounts, and out-processing of completed requests.

In-processing staff creates the service request tracking record(s) in the system, scanning certain materials and marking and tagging deposits, placing scanned materials in temporary storage and forwarding unscanned materials for further processing.

Out-Processing staff manages incomplete and/or damaged filings, in-process requests, printing and mailing certificates and other outgoing correspondence.

While performing daily activities, the incumbent is responsible for ensuring proper handling and security of agency materials.


Duties of the position require the incumbent to lift and carry items weighing up to 50 pounds, occasional lifting and carrying of heavier materials, and pushing mail cages and tubs weighing up to 300 pounds on a recurring basis.

Handles routine general mail packages and unidentifiable packages referred by lower-level technicians. Reviews incomplete packages in ICHA, examines contents, and identifies missing materials.

Must be able to recognize characteristics and identifiers for all materials indicating the required contents for various types of packages.

Must also be able to recognize and understand various data elements in record fields to link and match records.


Addresses the most difficult special search requests to determine if submitters included service request numbers or correspondence numbers as a part of the packages, or if a corresponding record exists.

Places deposits in incomplete storage and adds any alerts or service request notes, if missing items are not found. After final waiting period, retrieves all packages from system queue that remain incomplete. Searches system to determine if missing items have been received and links electronic records. Determines if deposits were included with the incomplete packages. Closes the service request if deposits were not included. Retrieves deposits from incomplete holding area if deposit included, and determines disposition depending on publication status.

Links deposits to electronic records.

Performs in-depth searching in system to see if remaining items have arrived after the stated waiting period, and takes appropriate actions.

Performs complex physical searches and retrieval to locate and obtain materials anywhere in the Copyright Office, the Library collections, or processing areas.

Provides information and advice to management on trends, bottlenecks, problems or other conditions which affect the incumbents' area of responsibility.

Compiles statistics for Division work flow reports and prepares the portions of the report that apply to section operations.


Replies to the most complex status and processing inquiry requests by drafting original correspondence, or responds by telephone or email.

Drafts letters requiring original wording and translates information into terms understandable by others. Coordinates requests and performs complex automated and physical searches to gather information for reply correspondence.

Promptly processes claims requiring special handling; Congressional, White House, Senate inquiries, and the Librarian's requests.

Resolves the most difficult special search requests requiring an expert knowledge in the intricacies of the Copyright Offices online records and retrieval tools.

Other duties as assigned.

Requirements

Conditions of Employment
  • Conditions of Employment

    Library of Congress employees are prohibited from using illegal drugs, including marijuana.

The Library is part of the Federal Government and abides by federal law, so regardless of individual state or District of Columbia laws, marijuana use is illegal, considered criminal activity, and can affect your employment at the Library.

In addition, past or current drug use and activities (e.g., selling or distributing) may deem you ineligible for employment.


The work is moderately physical and requires regular and recurring walking, bending, stretching, standing, lifting and carrying of objects of moderate weight (sometimes 50 pounds or more) with occasional lifting and carrying of heavier materials.

Also, involves pushing heavy book trucks and hampers of materials that may weigh over 300 pounds.

Qualifications


Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision.


Ability to communicate and interact collaboratively with others.**Knowledge of information retrieval principles as applied to copyright reference and search services.**Ability to utilize information systems.**Ability to communicate in writing.

Ability to plan, organize, and execute work.

Knowledge of library or copyright process and procedures.

Ability to communicate effectively other than in writing.

Additional information


Although it is the Library's policy to afford the maximum pay benefit to employees when setting rates of pay, a new appointee who has had no previous Federal service will generally be paid at step one of the grade.

The Library of Congress is an equal opportunity employer. Women, minorities, and persons with disabilities who meet eligibility requirements are strongly encouraged to apply.

Applicants must submit a complete application package that is received by the closing date of this announcement.

Appointment/retention is subject to a favorable evaluation of an appropriate personnel security/suitability investigation.

For more information, please see:
Vetting Process

This agency provides reasonable accommodation to applicants with disabilities.

If you need a reasonable accommodation for any part of the application and hiring process, please email The decision on granting reasonable accommodation will be determined on a case-by-case basis.


Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position.

The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant's college or university, or the Department of Veterans Affairs.

The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application.

Certification from health care providers are not accepted.

For more information contact the Library's Office of EEO/Diversity Programs at or email FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM.


The Library of Congress is the national library of the United States and is part of the Legislative Branch of the Federal government.

As such, all positions are in the excepted service.


The Library reserves the right to fill a lesser or greater number of vacancies indicated during the life of this vacancy announcement.

Initial permanent appointments to the Library of Congress require completion of a one-year probationary period. Probationary periods served at other Federal agencies do not count toward this requirement.

The Library of Congress may offer repayment for all or part of federally insured student loans. However, not all service units within the Library of Congress participates in the repayment of federally insured student loans. Therefore, determination to repay a federally insured student loan is subject to approval by the appropriate service unit.

A "Not to Exceed" (NTE) status is used to identify an appointment with a specific ending date.

However, the Library has the right to separate a NTE employee at any time due to either performance issues or budget constraints.


Are you a veteran? Please indicate the type of veterans' preference you are claiming in your application materials and/or applicant profile and provide the appropriate supporting documentation to validate your claim.

Those applying for 5-point preference must submit Member Copy 4 of your DD 214.

Those applying for 10-point preference must fill out an SF-15 (click here for the form) and provide the required documentation listed on the back of the form.

If required supporting documentation is not attached, Veterans' Preference will not be considered in the application process.

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