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Development Associate, Home Base
4 months ago
The Development Associate is an entry-level member of the Massachusetts General Hospital Development Office, supporting the fundraising activities of the Home Base program. With guidance and training, the Associate provides administrative, fundraising and project support for the Managing Director of Home Base and other team members. The responsibilities include managing calendars, handling preparations for meetings and events, processing business expenses and making travel arrangements when needed. The Associate also tracks fundraising actions and activities in a donor database and prepares and distributes team reports.
As an Associate, you will work alongside fellow management support professionals, or "MSPs," who hold similar support roles in the department. Development MSPs are talented, dynamic and valued colleagues who serve as partners and collaborators in teams across the department. As a Mass General Development MSP, you will have access to a variety of networking, professional development and leadership opportunities.
We are looking for someone who is organized, collegial and can anticipate needs and complete tasks independently. In addition, the ideal candidate will thrive working collaboratively as part of a team and have excellent time management and organizational skills.
To Apply
Applications must include a current resume and a cover letter detailing applicable experience and accomplishments.
About Us
Massachusetts General Hospital is one of the world's top academic medical centers. It is the original and largest teaching hospital of Harvard Medical School, where nearly all our staff physicians serve on the faculty.
Mass General has pioneered medicine for more than 200 years, and we're thinking big about the future. In 2021, we launched our largest-ever comprehensive fundraising effort — The Campaign for Mass General— which seeks to raise $3 billion in philanthropic funding that will help us reach our four ambitious campaign goals, each grounded in a pillar of Mass General's historic mission to treat, discover, teach and serve. To learn more about our Campaign, click here.
The Home Base Program
Home Base, a Red Sox Foundation and Massachusetts General Hospital Program, is dedicated to healing the invisible wounds for Veterans, Service Members and their Families through world-class clinical care, wellness, education and research. As a National Center of Excellence, Home Base operates the first and largest private-sector clinic in the nation devoted to healing invisible wounds such as post-traumatic stress, traumatic brain injury, anxiety, depression, co-occurring substance use disorder, military sexual trauma, family relationship challenges and other issues associated with service.
Our Department
The is a vibrant and collaborative team focused on advancing the hospital's mission of health care excellence. We are committed to expanding the philanthropy that makes this mission possible.
We offer a including generous health care and retirement plans and an array of professional development opportunities. We also offer a Flexible Workplace Program, a hybrid work model that affords employees the opportunity to work in the office a minimum of 4-6 days per month, depending on the business needs of the role. We comply with all Mass General Brigham , including vaccination mandates.
Diversity and inclusion are priorities for our office and the . We strongly believe that a team of diverse identities, experiences, opinions and perspectives drives creativity, innovation and excellence.
Click here to learn more about our team and what it's like to work with us.
General MSP Responsibilities
With guidance from supervisor:
- Manage the calendars of the Managing Director and other assigned individuals, keeping them free of scheduling conflicts.
- Write and/or review correspondence and other written materials upon request and interpret information necessary to draft responses as needed.
- Prepare and regularly update planning documents and progress reports.
- Make travel arrangements according to requested specifications and prepare travel itineraries; help coordinate other aspects of business travel.
- Assist with coordinating logistics, drafting agendas and other materials for review, taking notes and organizing follow up actions for meetings, events, donor visits, and presentations, troubleshooting issues as needed.
Fundraising Support
With guidance from supervisor:
- Review weekly gift reports and prepare acknowledgement letters for donor and event sponsors for Home Base senior leadership.
- Complete booking forms for gifts and pledges, create appeal codes and submit advanced approval forms for Signature events in a timely manner with thorough backup information.
- Gather and record data/information and action items in a donor database, ensuring thorough documentation of fundraising activity and results.
- Work closely with the team to track and inform about pending reports, engagements and other stewardship actions scheduled for donors and prospects.
- Produce reports from Blackbaud CRM and fundraising summaries, as needed.
- Research and compile data supporting major gift proposals and solicitations.
Marketing and Events
With guidance from supervisor:
- Work closely with the Information Management team to pull lists and refine revenue tracking reports.
- Assist with printing and compiling event collateral, signage and program books for events, as needed.
- Support event-related activities, such as registration, travel arrangements, preparing itineraries, and coordinating post-event follow up (i.e. live appeal pledge donors, acknowledgement letters, thank you gifts) for signature events.
- Manage Home Base merchandise, collateral and office supply inventory and work with appropriate vendors to reorder when necessary.
- Develop and maintain invitation lists for other signature events.
- Attend and assist with MGH special events.
Other General Responsibilities
- Submit employee expenses and vendor payments.
- Assist with daily administrative activities.
- Maintain appropriate filing and follow-up systems in accordance with policies and procedures established by the Development Office.
- Participate in professional development opportunities, including internal volunteer or job shadowing roles when appropriate.
- Serve as a proactive team member and collaborate on identifying process enhancements.
- Contribute to maintaining positive office morale, even in the face of high work volume and challenging periods.
- Assist with recruitment activities as needed.
- Take on other office-wide duties as needed.
- Adhere to the mission, credo and standards of behavior of Mass General
Qualifications
This is an entry level position. Experience in a customer service or relationship-building role, preferred. A high school diploma is required.
In addition, the ideal candidate will possess the following skills, abilities and attitudes:
- Excellent verbal and written communication skills.
- Ability to prioritize tasks, handle multiple projects simultaneously and meet deadlines with minimal guidance.
- Excellent attention to detail and customer service skills.
- Organizational, time management, problem-solving and project management skills.
- Proficiency on Microsoft Office applications, or the ability to learn them quickly.
- Ability to troubleshoot and take appropriate steps to resolve issues.
- Competency using video conferencing platforms (Zoom and Teams preferred).
- Proficiency on data entry; and familiarity with Blackbaud CRM or Raiser's Edge, preferred.
- Professionalism and a strong work ethic.
- Desire and motivation to learn about the organization and fundraising.
- Adaptability and flexibility in times of shifting priorities.
- Ability to work collaboratively with diverse individuals.
- Commitment to adopting process improvements and operational efficiency.
- Inclination to build internal and external relationships.
- Good judgment and care in dealing with confidential information.
Massachusetts General Hospital is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
: MA-Boston-MGH 125 Nashua
:
MGH 125 Nashua
125 Nashua Street
Boston 02114
: Development/Fundraising
: Massachusetts General Hospital(MGH)
: Full-time
Standard Hours: 40
: Day Job
: Regular
Recruiting Department: MGH Development Office
: May 16, 2024
