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Sr Medical Assistant
4 months ago
General Summary of Position
MedStar Health is looking for a Senior Medical Assistant to join our team at Georgetown University Hospital
The Senior Medical Assistant performs clinical and administrative duties in an ambulatory setting under the supervision of a physician/provider and/or a registered nurse. Coaches others for safety and engages in the training, orientation, and competency assessment of Medical Assistant staff.
Position may float to other sites/locations within the system.
Join one of the largest healthcare systems in the Baltimore-Washington metro region, also recognized as one of the "Healthiest Maryland Businesses". Apply today and learn how MedStar Health can be your next great career move
Primary Duties:
- Leads by example and fosters staff development. With direction from the Practice Manager/supervisor, actively participates in interviews, selection, and retention activities; assists with training and onboarding. May serve as SimLab and orientation assistant. Serves as a preceptor. Serves as Medconnect Superuser and assists in training on efficient use of the electronic medical record (EMR) to include accurate documentation of clinically related activities and best practice workflows.
- Communicates opportunities for improving efficiency and seeks resolution to identified barriers while applying chain of command. Assists provider with patient preparation, minor office procedures and with examination and health education of patients. Supports other members of the clinical care team assuring optimal patient flow; manages patient volume throughout the workday. Provides clerical support. Co-leads daily team huddles. Screens patients for preventative care needs, ongoing support, barriers to care, safety concerns and potential fall risk. Conducts surveillance for transitions of care, emergency/urgent care, or follow up tasks such as retrieval of documents associated with referrals and testing.
- Conducts motivational interviews that include patient screening and/or coaching on disease management ability, motivation to change, learning care needs, and community outreach needs. Identifies potential behavioral health needs and notifies provider of findings. Participates and leads others in utilizing optimal workflows to improve quality metrics and value-based care. Reports problems concerning patients, families, and associates. Promotes customer service for enhancing the patient care experience. Ensures ongoing compliance by maintaining and auditing temperature logs, ensuring medication supplies are current/unexpired, checking and maintaining emergency equipment, area free of clutter, etc.
- Participates in population management activities including an awareness of the populations served and engages the patient in self-management support, care/health goal setting, pre-visit planning, and the capturing of information that leads to health care improvement activities. Performs selected patient and laboratory testing consistent with the scope of the practice. Removes sutures/staples after the provider has examined the patient and written the appropriate order. Documents clinically related activities accurately in the patient's medical record; performs required patient follow-up. Collects and processes specimens, completes requisitions, and documents. Provides escort and/or chaperoning for patients and assists with discharge. Fulfills infection prevention and environmental responsibilities. Updates appropriate records of scheduled equipment maintenance and manages inventories.
- Provides telephone screening services. Under onsite provider supervision may insert intravenous catheter for physician initiated IV fluid therapy or administration of intravenous medication. Under direct onsite physician supervision, may insert, remove, and monitor urinary catheter for procedures; may prepare and administers oral drugs and injections. May perform phlebotomy. Provides Health coaching and follow up. Utilizes the EMR to propose patient medication refills for physician approval. Completes requisitions for tests. Contacts insurance companies for Pre-authorizations for patient medications and specialty referrals including insurance authorization.
Qualifications:
- High School Diploma or GED.
- 2 years' health care experience with 1 year as a medical assistant at MedStar Health in an ambulatory care medical office, or equivalent.
- Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA).
- CPR (Cardiac Pulmonary Resuscitation) within 90 days.
- Completion of an accredited Medical Assistant program preferred.
Why MedStar Health?
At MedStar Health, we understand that our ability to treat others well begins with how we treat each other. We work hard to foster an inclusive and positive environment where our associates feel valued, connected, and empowered. We live up to this promise through:
About MedStar Health
MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation, and research. Our team of 32,000 includes physicians, nurses, residents, fellows, and many other clinical and non-clinical associates working in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest home health provider in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar Health is dedicated not only to teaching the next generation of doctors, but also to the continuing education, professional development, and personal fulfillment of our whole team. Together, we use the best of our minds and the best of our hearts to serve our patients, those who care for them, and our communities. It's how we treat people.
MedStar Health is an Equal Opportunity (EO) Employer and assures equal opportunity for all applicants and employees. We hire people to work in different locations, and we comply with the federal, state and local laws governing each of those locations. MedStar Health makes all decisions regarding employment, including for example, hiring, transfer, promotion, compensation, benefit eligibility, discipline, and discharge without regard to any protected status, including race, color, creed, religion, national origin, citizenship status, sex, age, disability, veteran status, marital status, sexual orientation, gender identity or expression, political affiliations, or any other characteristic protected by federal, state or local EO laws. If you receive an offer of employment, it is MedStar Health's policy to hire its employees on an at-will basis, which means you or MedStar Health may terminate this relationship at any time, for any reason.
