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The Role
The primary responsibility of a Runner is to deliver food from the kitchen to guests as quickly and efficiently as possible to ensure great guest experiences.
Company Overview:
Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions.
Our intellectual property is our people. It's our expertise that makes up Legends. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations.
Responsibilities
The primary responsibility of a Runner is to deliver food from the kitchen to guests as quickly and efficiently as possible to ensure great guest experiences.
- Responsible for delivering food from kitchen to guests in a timely and organized manner utilizing key information on kitchen tickets including table numbers.
- Facilitate communication between the servers and culinary team.
- Read kitchen tickets to ensure quality and accuracy of all orders.
- Monitor and observe guests dining experience - Ensure guests are satisfied with the food and service – check with customers to make sure they have everything they need each time you arrive at a table.
- Respond appropriately to guest requests. Communicate guest requests to server immediately.
- Assist servers as needed with clearing tables, especially with large parties and during peak periods.
- Perform general cleaning tasks to adhere to health and safety standards.
- Complete other duties as assigned by supervisor.
- Shows flexibility by rotating to other service locations when necessary.
Qualifications:
- Must be able to read, speak and write English in order to communicate with staff and guests
- Ability to work all venue events and maintain a flexible schedule to meet service demand levels, including extended hours, days, nights, weekends, and holidays
- Ability to work in an open aired environment during all climate conditions
- Must be punctual and dependable
- Must maintain personal hygiene and a well-groomed appearance in accordance with company and venue standards
- Must have sufficient mobility to perform assigned production tasks including constant standing, reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time
- Basic knowledge of food and beverage preparations, service standards, guest relations and etiquette preferred
- Ability to effectively listen and take direction from management
- Ability to work under pressure and multitask in a fast-paced, team-oriented setting
Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training.
Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
- High School or better
