Human Resources Assistant I
3 weeks ago
Summary
Summary Description
Essential Job Functions/Duties
- Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming, LLC.
- Maintains general office, front counter, lobby area, and TDR kiosks, ensuring that they are clean, orderly, and well-stocked.
- Greets all visitors to the HR office in a positive, upbeat manner while answering questions, assisting with application processes, answering phone calls, and administering selection assessments.
- Handles team member questions/requests and escalates issues as appropriate to ensure prompt resolution.
- Performs administrative duties, including maintaining employee records, data entry and research, preparing reports, ordering office supplies, managing team member/vendor badges, gaming licensing and renewals, etc.
- Assists in coordinating and facilitating talent auditions, performance interviews and New Hire Orientation.
- Assists in developing and maintaining property communication, to include employee self-service portal, back-of-house hallways, maintaining updated required federal, state, and local posters, and property communications.
- Maintains a professional, courteous, and friendly demeanor with all team members, applicants, and guests.
- Assists with design and execution of engagement, wellness, and retention events.
- Enthusiastically supports, actively promotes, and demonstrates superior guest service in accordance with department and company standards and programs.
- Maintains strict confidentiality in all company matters.
- Reserves in-house training facilities or meeting space and necessary audio-visual equipment.
- Maintains inventory of department supplies and places order when supplies need to be replenished.
- Performs other tasks as assigned.
Education, experience, skills required, equipment used.
- High School diploma or GED.
- Two (2) years of experience as a HR assistant or coordinator.
- Strong guest service and problem-solving skills.
- Strong organizational and decision-making skills.
- Excellent written and verbal communication skills.
- Demonstrated organizational, planning, and project management skills.
- Proficient with Microsoft Office.
- Working knowledge with a HCMS, ATS and LMS.
- Facilitation and presentation skills preferred.
- Guest Focus
- Initiative
- Teamwork Orientation
- Communication Proficiency
- Ethical Conduct
- Problem Solving/Analysis
- Decision Making
- Flexibility
- Stress Management/Composure
Travel is not required for this position.
Work HoursDue to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the property.
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