Director of Human Resources

1 month ago


New Orleans, Louisiana, United States Hyatt Hotels and Resorts Full time
The Hyatt Regency New Orleans is a 1,193 room four diamond, premier hotel with 200,000 sq ft of meeting space in the downtown business district of New Orleans, and with the area's great offerings of professional sports teams, world class art galleries, lively music venues, and Trip Advisor's number one food destination in the United States, we are at the center of all the action in the city.

As a member of the properties Executive Committee, the Director of Human Resources is a highly visible role with exposure to Senior and Corporate leadership. This person is responsible for aligning associate strategies with our operations strategies and service initiatives to meet the hotels business objectives. The Director of Human Resources is also responsible for short- and long-term planning of the HR function by leading strategically and tactically in the areas of workforce planning, recruitment and staffing strategies, wage and salary administration, associate and labor relations, benefits, workforce training and development and local diversity initiatives. The Human Resources function prides itself on excellence, service, integrity and accountability. This position reports to the hotel General Manager.

Duties include:
  • Develop HR strategies and administer HR policies and procedures
  • Strong background in employment, employee relations, benefits, wage and salary, employee training, accident prevention, and government regulations and policies as they impact HR
  • Support operational efforts through proper staffing and training of associates
  • Conduct needs analysis, develop, implement, and monitor training programs and materials
  • Instruct managers in developing alternatives/solutions to employee concerns, and in carrying out/operating within regulatory programs
  • Successfully defend against unemployment claims, Workers' Compensation claims, etc.
  • Conduct wage and salary surveys.
  • Provides employee counseling as necessary
  • Plans and coordinates employee functions, suggestion program, etc.
  • Take an active role in professional HR organizations
  • Work closely with Corporate HR function
  • Coach and counsel employees to reflect Hyatt service standards and procedures
BENEFITS | LOVE WHERE YOU WORK | Not only will you be part of a rock-start team, but you'll get to be part of a company that
  • Named to the 2024 "100 Best Companies to Work For" list by Fortune and Great Place to Work for the 11th consecutive year
  • Honored as one of the top 100 Companies that Care according to People
  • Named Built-In's 100 Best National Large Companies to Work For in 2022
  • Recognized as a Best Place to Work for Women, Diversity, LGBT Equality, and Millennials
  • Earned a Greenkey Eco-Rating of 4 keys for industry leadership and commitment to protecting the environment through wide-ranging policies and practice
  • Named one of New Orleans Best Places to work 9 years running
We care for people so they can be their best .

Career Growth and Advancement - Hyatt believes strongly in promoting from within. We offer training, skills development & career mobility, providing opportunities for advancement at every level

Affordable Benefits after 30 days - full-time colleagues are eligible for medical, dental, vision, life, LTD, STD

Referral Bonuses up to $ for bringing new members to our team

Free and Discounted Room Nights at Hyatt Hotels around the world

Paid Time Off -Holiday pay, new child leave and personal days

Healthcare FSA - saves you money for medical expenses

Financial Perks - 401(k) w/ company match & discounted employee stock purchase plan

Employee Assistance Program - 24/7 emotional support, legal guidance, personal & financial resources

Discounts at various retailers - at Headspace, Apple, AT&T, Verizon and More

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Qualifications
  • 6 years or more of progressive Human Resource experience (typically with Hyatt)
  • With opening hotels, previous hotel pre-opening experience preferred
  • Service oriented style with professional presentations skills
  • Proven leadership skills
  • Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
  • Clear concise written and verbal communication skills in English
  • Must be proficient in Microsoft Word and Excel
  • Must have excellent organizational, interpersonal and administrative skills


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