Lead Contact Representative NTE 1 Year

Found in: beBee jobs US - 1 week ago


Holtsville, New York, United States Department Of The Treasury Full time
Summary

Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information.

WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at



Duties

WHAT IS THE WAGE & INVESTMENT (W&I) DIVISION?

A description of the business units can be found at:

30 Vacancies will be filled in WI SC - Accounts Management - Brookhaven in Holtsville, NY (NY0376).

The following are the duties of this position at the full working level.

  • Distributes, balances, monitors and reports on workload in accordance with established workflow or job specialization. Assures equitable distribution among employees and timely accomplishment of assigned workloads.
  • Amends or rejects work not meeting established standards and refers to supervisor any problems on meeting performance standards.
  • Maintains current knowledge of procedures, policies and directives, answers questions, and provides both classroom and OJT instruction to employees.
  • Resolves simple informal complaints, refers others to supervisor, reports on performance, progress and training needs of employees and on disciplinary problems.
  • Performs administrative duties in the absence of the manager. Makes suggestions concerning personnel actions and recognition of outstanding performance.

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