Interlibrary Loan Assistant

1 month ago

Chantilly, Virginia, United States Fairfax County Government Full time
Job Announcement

Assists in the life cycle of borrowing material from other lending institutions for our customers. Responsibilities include verifying eligibility of a customer for the ILL service; approving registrations; searching and placing requests using software interface and a variety of online databases and search tools; receiving loaned material from lending institutions; processing receipt of materials and physically and electronically preparing items for transfer to library branches; processing renewal requests; and processing the return of loaned materials and packing in accordance with lender instructions. Communicates professionally and effectively by telephone and email with customers, branch staff and lending institutions. Assists with lending of Fairfax County Public Library (FCPL) material. Performs other duties as may be assigned to further the goals and objectives of FCPL. Works u nder supervision of the Interlibrary Loan Manager.

Note: The assigned functional areas for this position include general administrative assistance, library services, and/or customer service.

This job announcement may be used to fill future Interlibrary Loan Assistant (Administrative Assistant III) vacancies.

Salary disclaimer: The hourly rate offer will not exceed the midpoint ($ of the advertised compensation range. Compensation rules apply per Fairfax County personnel regulations for current Fairfax County Government and Fairfax County Public Schools employees.

Schedule: Scheduling flexibility is imperative. Occasional overtime may be required. The schedule may vary depending on the needs of the library.

To learn more about a career with Fairfax County Public Library, watch our video "Library Staff Share Why They Love Working at the Library".

Illustrative Duties

(The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position job description.)

General Financial Duties
Uses spreadsheets or databases to organize information and produce standard reports;

Scheduling & Coordinating for Others
Maintains calendar(s);
Schedules meetings;
Makes and cancels appointments;
Schedules rooms for classes, meetings, conferences, etc.;
Set up schedules for internal administrative staff to insure that they are available to meet changing work needs.

Communication
Composes routine correspondence on behalf of the executive/work unit head.

Office Management
Provides administrative support and implements procedures;
May supervise others;
Trains and orients new employees;
Provides and explains relevant policies and procedures.

General Administrative
Composes routine correspondence on behalf of the executive/work unit head.

Receptionist/Public Contact
Explains departmental policy/procedure but does not interpret them;
Responds to inquiries that require referencing a variety of sources and utilizing
knowledge of the department/county operations.

Word Processing/Typing
Keys/types complex documents (e.g., technical);
Proofs spelling and grammar;
Uses multiple software packages to prepare equations, statistics, tables and/or presentations;
Compiles reports from edited drafts;
Uses macros and templates developed by others.

Information Systems/Software
Performs data entry with some knowledge of department/work unit/program;
Manipulates screens for additional entries;
Generates routine reports;
Creates simple spreadsheets;
Maintains databases.

Reports
Compiles routine factual/numerical reports using readily available information.

Required Knowledge Skills and Abilities

(The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list.)
Knowledge of standard rules and interpretations within own functional area and a working knowledge of established methods and procedures used in related areas;
Significant nonstandard skill/knowledge is required involving production of an end product such as a report.

Word Processing/Typing
Basic skills in the use of Microsoft Word.

Math Skills
Basic math skills.

PC Skills
Basic skills in the use of applicable Microsoft Office Suite software.

Communication
Ability to write simple documents.

Information Abilities
Ability to process and integrate complex data.

Interpersonal Abilities
Ability to establish and maintain effective working relationships with both external and internal contacts.

Executive Assistance
Ability to maintain confidentiality and be sensitive to political issues.

Employment Standards

MINIMUM QUALIFICATIONS:
Any combination of education, experience, and training equivalent to the following:
(Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to")

Any combination of education, experience and training equivalent to high school graduation and two years of experience providing administrative support in the assigned functional area(s).

NECESSARY SPECIAL REQUIREMENTS:
The appointee to this position will be required to complete a criminal background check to the satisfaction of the employer.

PREFERRED QUALIFICATIONS:At least three years of administrative experience in a library setting.At least three years of experience using library databases/interlibrary loan systems.At least one year of experience entering, modifying, and extracting data from an automated database and/or web-based online application.At least two years of front-line customer service. Experience using library databases: OCLC Worldshare, WorldCat, FirstSearch, and ILLiad.Ability to be detail-oriented and organized in a multi-tasking work environment. Proficient in Microsoft Office Suite applications, i.e., Word, Excel, and Outlook.Degree studies in Library Science, Business Administration, Public Administration, or related fields.
PHYSICAL REQUIREMENTS:
Ability to access, input, and retrieve information from a computer. Ability to apply pressure to folding tool. Ability to lift books and materials weighing up to 30 pounds. Ability to load and unload (bending, stretching) materials of various sizes and weights from bins. Ability to open/repackage library materials, using scissors, utility knife, and staple remover. Ability to pull and tear 3.5 mil thick packaging tape. Ability to push / pull loaded bins weighing up to 150 pounds across carpeted floors. Requires 15 lbs. to 20 lbs. of initial [starting] force, and a sustained force of 7lbs. to 10 lbs., after initial acceleration. Ability to push / pull wheeled book carts. Physical requirements are applicable to all duties. All duties performed with or without reasonable accommodations.

SELECTION PROCEDURE:
Panel interview and may include an oral and written exercise.

The population of Fairfax County is very diverse where 38.7% of residents speak a language other than English at home (Spanish, Asian/Pacific Islander, Indo-European, and others) and we encourage candidates bilingual in English and a foreign language to apply to this opportunity.

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact for assistance. TTY EEO/AA/TTY.

#LI-JY1

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