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Human Services Assistant
3 months ago
A Non-Merit vacancy exists in the Bureau of Community Based Services, Department of Health and Human Services.
Non-Merit positions are not classified within the Baltimore County Government Classification and Compensation Plan.
A list of eligible applicants will be established based on the examination as outlined below.
All interested candidates must apply at this time.
List all promotions and changes in job duties due to reclassification as separate work experience on your application. Applicants must include the dates of the promotions and reclassifications.
Note:
Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered.
A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time.You can attach your transcript(s) or license(s) to your application.
Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.
Examples of Duties
Definition of Responsibility
Under close supervision, determines eligibility of applicants for various programs and services in the area if social services, and assist Human Service Associates and other professionals in case management.
Interviews clients and reviews applications and other forms to determine eligibility for financial aid or other services according to established guidelines.
Assists clients and others in obtaining supportive information as required and contact other agencies to verify information.
Assists in placing in clients into other programs.
Regularly reviews clients' activities with professionals in program.
Maintains detailed records of cases and assembles these into periodic reports.
Examples of Other Duties
Assist walk-in clients and answer telephone inquiries. Conduct home visits to obtain or verify information. Perform other related duties as required.
(
NOTE:
The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for all positions in this class.
They may not include all of the essential job functions of each position in the class. Each position may not be required to perform all of the essential job functions listed.)Qualifications
Required Qualifications
Graduation from an accredited college or university with an associate in arts degree in a social or behavioral science. (Experience in individual, group, or family counseling or in intake and referral work may be substituted on a year-for-year basis up to a maximum of two years for the required education.)
Knowledge, Skills, and Abilities (Entry Level)
Basic knowledge of interviewing techniques.
Skills in performing simple mathematical calculations such as addition, subtraction, multiplications, and division. Writing skills necessary to complete simple application forms and reports.
Ability to obtain information from clients to complete information into case records. Ability to communicate orally. Ability to establish and maintain effective working relationships with others. Ability to understand Federal, State and local regulations, program policies and procedures, to apply them to specific clients' situations. Ability to maintain detailed and accurate records and to prepare reports. Ability to use a computer to enter, update or retrieve information.
Frequent significant decision- and problem- solving abilities.
Ability to work as team member collaborating with parents and community resources.
Ability to supervise and monitor children under the age of five years old at all times and ensure a safe environment.
Frequent driving for home visits sometimes in outlying areas.
Knowledge, Skills, and Abilities (Full Performance)
Knowledge of Federal, State, and local regulations, policies, and procedures relating to assigned programs. Knowledge of community services and other agency programs for referral. Knowledge of County and department rules, regulations, policies, and procedures relation to the performance of duties.
Skills in obtaining information from clients and applying program requirements to determine eligibility. Skills in maintaining accurate records and preparing summary reports.
Ability to assist human service professionals with case management. Ability to perform basic assessment of client needs for referral purposes. Ability to recognize clients in crisis and take appropriate action. Ability to maintain client confidentiality.
Frequent significant decision- and problem- solving abilities.
Ability to work as team member collaborating with parents and community resources.
Ability to supervise and monitor children under the age of five years old at all times and ensure a safe environment.
Frequent driving for home visits sometimes in outlying areas.
Proof of Licenses, Certifications and Education
Applicants are required to submit proof of licenses, certifications and education beyond high school to meet the required and preferred qualifications of the position.
Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.
Proof of Degree Equivalency
Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc.
Mail or deliver documents to:
ATTN:
Human Services Assistant
Office of Human Resources
Baltimore County Government
308 Allegheny Ave.
Towson, MD 21204
You can attach your transcript(s) or license(s) to your application.
EXAMINATION PROCEDURE
Applicants will be qualified based on an evaluation of their training and experience, as stated on their application, which includes answers to the supplemental questions.
Conditions of Employment
Employees hired after July 1, 2022 are required to participate in the Baltimore County Employees' Retirement System, with very limited exceptions.
These positions are essentially sedentary with occasional walking, lifting, or other restricted physical activity.
Medical Examination and Employment Background Investigation
Applicants selected for employment with Baltimore County must successfully complete a physical examination, drug screening and employment investigation, including, but not limited to criminal background, education certification and fingerprinting checks.
Baltimore County General Government offers the following benefits to part-time, non-merit or non-classified employees. New employees are eligible for benefits upon hire, unless noted otherwise.
Equal Opportunity Employer
Baltimore County is an equal opportunity employer and encourages minority, female and disabled applicants.
Smoke free workplace
All Baltimore County offices are smoke free.
Drug free workplace
Baltimore County provides a drug free workplace. Prospective employees are required to submit to urinalysis drug testing as part of the pre-employment physical examination.
Employee Assistance Program
Our Employee Assistance Program provides confidential and professional assessment and referral assistance for employees and eligible dependents in the household who are experiencing personal problems that may be affecting work performance, job satisfaction, or overall quality of life.
In order to qualify for health insurance benefits (medical, prescription, dental and vision insurance), part-time employees must be scheduled for four (4) full work days plus two (2) hours each week.
Health Insurance benefits elected become effective the first day of the month following the date of hire if the employee has completed online enrollment prior to that date.
Plans offered include:
Medical, Prescription, Dental and Vision insurance.
Flexible Spending Accounts
Opportunity to set aside pre-tax dollars, through payroll deduction, for eligible unreimbursed medical care expenses and/or dependent care costs.
Life Insurance
In order to qualify for life insurance benefits, part-time employees must be scheduled for four (4) full work days plus two (2) hours each week.
Employees may elect basic term life insurance for themselves equal to one time the employee's annual salary, rounded to the next higher $1,000.
Retirement
Employees are required to participate in the Baltimore County Employees' Retirement System, with very limited exceptions.
Paid Leave
Sick Leave - Monthly sick leave earnings prorated based on the number of hours worked per week. No maximum on accrual. Accrued balance can be applied toward service credit at retirement.
Vacation Leave - Monthly vacation leave earnings prorated based on the number of hours worked per week. Earnings increase after five, ten and fifteen years of service generally.
Holidays - Part-time 30 to 39 hour non-merit or non-classified employees will generally be paid for ten holidays per calendar year.
Other part-time, non-merit or non-classified employees working 29 hours per week or less will receive two paid holidays per calendar year.
These holidays are the Christmas holiday and the Independence Day holiday.Bereavement Leave
Jury Leave
Military Leave
Baltimore County Employees Federal Credit Union
Membership in Baltimore County Employees Federal Credit Union offers a full range of savings programs, loans, checking, direct deposit, payroll deduction, savings bonds, and other financial services.
Payroll through direct deposit to the financial institution selected by employee is required.
Deferred Compensation
Nationwide Retirement Solutions offers a 457 retirement plan allowing for payroll contributions of tax deferred dollars to investment options of your choice.
This is only a summary of benefits and policies in Baltimore County. Any benefit or policy may be changed at any time at the discretion of the administration.
This summary does not constitute an express or implied contract, nor does it constitute a guarantee that your employment relationship will continue for any specified period of time or end only under certain conditions.