Busperson / Server Assistant

1 month ago

Irvine, California, United States Hilton IrvineOrange County Airport Full time
Find us within a few miles of Newport Beach, South Coast Plaza, and the Irvine Spectrum shopping centers. Our free shuttle service connects you to John Wayne Airport and all destinations within a three-mile radius.

A Busperson/Server Assistant is responsible for setting and clearing dining tables and stocking service stations in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As a Busperson/Server Assistant, you would be responsible for setting and clearing dining tables and stocking service stations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc.
Ensure tableware is in good and working condition and report any defects for repair
Stock, maintain and clean designated food station(s)
Assist food server(s) with table service, including, but not limited to, serving beverages, breads, etc.
Retrieve and transport dirty tableware to dishwashing area
Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
Requirements What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes: Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

The Benefits –

Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

Access to your pay when you need it through DailyPay Medical Insurance Coverage – for you and your family

Mental Health Resources

Best-in-Class Paid Time Off (PTO)

Go Hilton travel discount program

Supportive parental leave

Matching 401(k)

Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount

Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

Career growth and development

Team Member Resource Groups

Recognition and rewards programs

*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

Hourly Rate: The Hourly Rate for this role is $18 plus tips and is based on applicable and specialized experience and location.

Source: Hospitality Online

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