Program Analyst

4 weeks ago


Fresno, California, United States Department Of The Treasury Full time
Summary

Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information.

WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at



Duties

WHAT IS THE WI - WAGE AND INVESTMENT DIVISION?

A description of the business units can be found at:

Vacancies will be filled in the following specialty areas: WI - CARE-Customer Assistance, Relationship and Education; MULTILINGUAL & AGENCY SERVICES BR.

The following are the duties of this position at the full working level.

  • Plans, organizes, and carries through to completion broad, long-term analytical studies and projects requiring analysis of effectiveness, efficiency, and productivity of substantive, mission-oriented programs.
  • Analyzes program functions and/or areas to discern trends in program delivery. Analyzes overview report data to measure effectiveness in meeting baseline or the degree to which program plans and achievements support strategic initiatives. Serves as the process analysis expert for a program or function.
  • Develops various techniques and methods to assess costs and benefits of alternative programs and to evaluate the effectiveness of current programs.
  • Develops program plans, designs and issues directives and instructions, and develops recommendations to improve the effectiveness of the program segment.
  • Reviews and evaluates the effectiveness of operating procedures, workflow, inter-functional coordination, and organization operation through personal observation, conferences, and of status reports and data. Prepares resulting documents from these reviews, reporting on progress towards achievement of program initiatives. Evaluates the implementation of new procedures affecting the program operations and maintains adequate controls to ensure compliance with procedures and deadlines.


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