Senior Business Analyst with SPM Focus

Found in: beBee jobs US - 2 weeks ago

Washington, Washington, D.C., United States Experis Full time

Position: Senior Business Analyst with SPM Focus

Location: Washington, DC (metro accessible)

Duration: 6 month contract with likely extension

Hybrid: 3 days/week onsite

Qualifications:

  • A Bachelor's degree in Computer Science or Information Systems or a related field
  • At least 8 years of experience as a Business Analyst with the last three years as a Lead/Senior Business Analyst working on ServiceNow projects is required.
  • ServiceNow TBM/SPM developer experience is a big plus.
  • Any industry-relevant certification is desired.
Experience:
  • Experience leading complex projects as the Senior Business Analyst.
  • Strong background with experience in ServiceNow SPM/TBM implementation - must show on resume.
  • Must have strong domain experience supporting the development of solutions to manage IT operations and planning.
  • Confidence in communicating with different stakeholders, especially with Senior Management is a must.
  • Strong oral and written communication skills are key.
  • Excellent presentation skills.
  • Must have experience in writing Azure DevOps stories clearly from a ServiceNow implementation perspective.
  • Must be comfortable working under pressure, prioritizing and balancing competing tasks.
  • Experience with both Waterfall and Agile/Scrum environments is expected.
  • Previous experience supporting internal information technology department projects is a big plus.
  • Competence with the project management discipline is desired.
  • Familiarity with developing business case documents is an advantage.
  • Experience with use of Azure DevOps tool required.
Responsibilities (include but not limited to):
  • Develop strong understanding of the IMF's Information Technology Department (ITD), the enabling systems and processes.
  • Elicit the requirements for the development of Strategic Portfolio Management application on ServiceNow platform to be used for the development of an end-to-end solution to manage the planning through delivery of solutions to meet business needs.
  • Develop and manage the Product Backlog for the project.
  • Provide subject-matter expertise in the discussions with senior management and key stakeholders in the development of business processes and metrics.
  • Manage the varying levels of stakeholders.
  • Provide periodic status to the project team and, where required, ITD management.
  • Collaborate with subject matter experts and other stakeholders to develop the detailed solution requirements (Sprint Backlogs), including Sprint planning, reviews, and story refinement sessions.
  • Conduct review and approval of the solution requirements with relevant stakeholders and subject matter experts.
  • Participate in the review of design artifacts to ensure alignment with the business and solution requirements.
  • Create acceptance criteria and support review of testcases to ensure test coverage.
  • Support functional testing, if needed.
  • Support demos to stakeholders.
  • Validate test plans written by functional tester.
  • Help coordinate user acceptance testing (UAT) for the end users, if needed.

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