Patient Accounts Representative

1 month ago

Middleton, United States University of Wisconsin Hospitals and Clinics Authority Full time
Work Schedule :

This is a full time, 1.0 FTE position. Shifts will be scheduled Monday-Friday between the hours of 8:00 AM - 4:30 PM. Hours may vary based on the operational needs of the department. Applicants hired into this position can work remotely from most states. This will be discussed during the interview process.

To be eligible to work remotely, you must be in an approved remote work state for UW Health. We've included a link below to view the full list of approved remote work states.

Approved Remote Work States Listing

Be part of something remarkable

Join the #1 hospital in Wisconsin

We are seeking a Patient Accounts Representative-Bilingual to:

  • Use your medical billing knowledge and excellent customer service skills to answer all billing related questions while collecting from patients to ensure patient satisfaction and meeting UW Health's self-pay collection goals.
  • Assist patients to ensure swift resolution of outstanding balances by providing information regarding billing practices, policies, and patient billing statements.

At UW Health, you will have :
  • An excellent benefits package, including health and dental insurance, paid time off, retirement plans, two-week paid parental leave and adoption assistance.
  • Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well-being.
  • Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance.
  • Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.

Our Commitment to Diversity and Inclusion

UW Health is committed to being a diverse, equitable, inclusive and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. Applications from Black, Indigenous and People of Color (BIPOC) individuals, LGBTQ+ and non-binary identities, women, persons with disabilities, military service members and veterans are strongly encouraged. EOE, including disability/veterans.

Job Description

UW Hospital and Clinics benefits

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