Banquet House Attendant

4 weeks ago


Chicago, Illinois, United States The Langham Chicago Full time

Primary Objective of Position:

  • Responsible for the set-up, break down, clean-up of all Banquet function rooms according to client and hotel specifications. Achieve a high level of guest satisfaction while maintaining high level of service as per Langham Hospitality Group and Forbes standards.

Responsibilities and Job Duties:

  • Responsible for set up of tables and chairs to meet BEO specifications
  • Responsible for the breakdown of meeting rooms by removing china, glass, silver, buffet equipment, chairs and tables
  • Responsible for the cleanliness of meeting rooms by vacuuming, dusting ledges, cleaning walls and doors
  • Responsible for maintaining meeting room cleanliness during the functions
  • Responsible for securing functions space at end of shift
  • Responsible in assisting banquet servers, banquet kitchen staff, stewarding as needed
  • Provide maximum levels of guest service while maintaining Langham Hospitality Group standards and Forbes service standards
  • Thorough knowledge of Food and Beverage outlet operations including foods, beverages, supervisory aspects, service techniques, and guest interaction

Experience Required:

  • High School diploma or equivalent preferred
  • 1 - 2 years of previous Banquet experience preferred
  • IL Sanitation License required
  • Luxury hotel experience preferred
  • Knowledge of appropriate table settings, service ware, meeting room set up preferred
  • One year customer service experience required

EOE, Including Disability/Veterans

Source: Hospitality Online


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