Manager of Training and Team Culture

2 weeks ago


Chicago, Illinois, United States Embassy Suites by Hilton Chicago Downtown River North Full time

We are currently seeking one skilled candidate for the position of Manager of Training and Team/Culture. Be part of this amazing TEAM and develop our supervisors and managers into great leaders, while working very closely with the Chicago hotel teams at all levels.

This position will be working in our Chicago hotels on site.

Duties and Responsibilities:

Train Managers and Supervisors in Employee (TEAM) Relations and Leadership topics.
Manage the coordination of training sessions and activities, including program scheduling, training spaces, implementation, facilitation, program-related materials (visuals, handouts, lesson plans, etc.), and evaluation.
Coordinate annual re-training of all managers and supervisors within the portfolio.
Directly facilitate open TEAM communications by visiting properties to discover and assist in the resolution of issues.
Ensures that the "Open Door Policy" is in place at all levels.
Position Requirements: Candidates with backgrounds as Executive Housekeeper or Front Office Manager are encouraged to apply
Computer proficiency with Microsoft Office, ADP, and (HRIS) software a plus
Bilingual – Spanish is required
Ability to communicate clearly and concisely (written, oral and presentation skills)
Ability to pro-actively plan, schedule and execute multiple tasks simultaneously
Ability to maintain confidential information
Ability to present training materials in a professional manner.
Ability to make people connections at all levels, monitor the effectiveness of training, and employee relations
Source: Hospitality Online

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