Current jobs related to Payroll Support Representative - Augusta, Maine - ADP

  • Payroll Coordinator

    2 weeks ago

    Augusta, Maine, United States Workskill Full time

    Job SummaryWe are seeking a highly skilled Payroll Coordinator to join our team at Workskill. As a Payroll Coordinator, you will be responsible for managing the entire payroll life cycle, from hire to termination, ensuring timely and accurate pay for associates.Key ResponsibilitiesPayroll Processing: Audit payroll before submission to the corporate payroll...

  • Payroll Solutions Specialist

    2 weeks ago

    Augusta, Maine, United States ADP Full time

    About the RoleWe are seeking a highly skilled Payroll Specialist to join our team at ADP. As a Payroll Specialist, you will play a critical role in providing exceptional support to our clients, ensuring timely and accurate payroll processing, and resolving any issues that may arise.Key ResponsibilitiesRespond to client inquiries regarding payroll and...

  • Payroll Solutions Specialist

    1 week ago

    Augusta, Maine, United States ADP Full time

    About the RoleWe are seeking a highly skilled Payroll Specialist to join our team at ADP. As a Payroll Specialist, you will play a critical role in providing exceptional support to our clients, ensuring timely and accurate payroll processing, and resolving any issues that may arise.Key ResponsibilitiesRespond to client inquiries regarding payroll and...

  • HR Support Specialist

    4 weeks ago

    Augusta, Maine, United States Doctors Hospital Full time

    HR Customer Service RepresentativeJoin Doctors Hospital as a vital member of our HR Service Center team, where you will play a key role in delivering exceptional customer service to our employees, managers, and vendors.Position OverviewThe HR Customer Service Representative is responsible for providing first-level support for inquiries related to human...

  • HR Service Center Representative

    7 hours ago

    Augusta, Maine, United States Doctors Hospital Full time

    Job SummaryThe HR Service Center (HRSC) Customer Service Representative is a key member of the HR Service Center team, responsible for providing exceptional customer service and support to employees, managers, and HR Field staff. This role involves handling inquiries, issues, and problems related to HR and Payroll Tier I, as well as performing administrative...

  • Employee Relations Customer Service Representative

    4 weeks ago

    Augusta, Maine, United States Doctors Hospital Full time

    IntroductionJoin Doctors Hospital as an HR Customer Service Representative and contribute to our mission of providing exceptional support to our employees.BenefitsAt Doctors Hospital, we prioritize the well-being of our team members. Our comprehensive benefits package includes:Medical, Dental, and Vision InsuranceLife Insurance and Flexible Spending...

  • Pharmacist Healthcare Specialist

    2 weeks ago

    Augusta, Maine, United States HealthCare Support Full time

    {"title": "Pharmacist Opportunity", "content": "HealthCare Support is seeking a skilled Pharmacist to join our team for a 13-week contract in Augusta, Maine. This role offers a unique blend of clinical expertise and patient care.BenefitsImmediate enrollment in Health InsuranceDental InsuranceLife InsuranceEmployee Assistance Program (EAP)Access to open...

  • Travel Physical Therapist

    5 days ago

    Augusta, Maine, United States Healthcare Support Full time

    Job Title: Physical Therapist Travel JobHealthcare Support is seeking a skilled Physical Therapist for a travel job in Augusta, Georgia.Job Description & RequirementsSpecialty: Physical Therapist Discipline: Therapy Duration: 12 weeks Hours per week: 40 Shift: 8 hours Employment Type: TravelAs a Physical Therapist with Healthcare Support, you will have the...

  • Physical Therapist Position

    6 days ago

    Augusta, Maine, United States HealthCare Support Full time

    Physical Therapist Job OpportunityHealthCare Support is seeking a Physical Therapist for a 1-week contract in Augusta, Georgia. This assignment offers a unique opportunity to work with a reputable healthcare organization and gain valuable experience in a dynamic environment.Benefits of Working with HealthCare SupportImmediate enrollment in health...

  • Customer Support Representative

    1 week ago

    Augusta, Maine, United States Coforge Full time

    Job Title: Customer Support SpecialistWe are seeking a highly skilled Customer Support Specialist to join our team at Coforge. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients' Consumer banking customers.Key Responsibilities:Provide high-touch customer care through various channels of...

  • Sales Representative

    2 weeks ago

    Augusta, Maine, United States Fish Window Cleaning Full time

    Unlock Your Potential with Fish Window CleaningWe are seeking a highly motivated and results-driven individual to join our team as a Sales Representative. As a key member of our sales team, you will be responsible for acquiring new commercial clients through follow-up phone calls and meeting weekly, monthly, quarterly, or annual sales goals.What We...

  • Sales Representative

    7 days ago

    Augusta, Maine, United States Quantum Dynamics Full time

    Sales Support / Customer Service RepresentativeWe are seeking a highly motivated and communicative individual to join our team as a Sales Support / Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing orders, and consulting with customers to meet their needs.Your...

  • Customer Support Specialist

    1 month ago

    Augusta, Maine, United States Performance Foodservice Full time

    Performance Foodservice - Customer Service RepresentativeAs a Customer Service Representative at Performance Foodservice, your responsibilities will include:Assisting Customers: Support clients in placing orders and addressing any concerns they may have.Record Maintenance: Ensure accurate documentation of customer interactions and transactions.Product...

  • IT Support Specialist

    2 weeks ago

    Augusta, Maine, United States Description: STVT-AAI Education, Inc. Full time

    Description: STVT-AAI Education, Inc.**IT Support Specialist Program Overview**The IT Support Specialist program at Miller-Motte College is designed to provide students with the skills and knowledge needed to succeed in entry-level IT support roles. This hybrid track program combines flexible online classes with hands-on, in-person training to give students...

  • Clinical Support Specialist

    5 days ago

    Augusta, Maine, United States Geode Health Full time

    About Geode HealthGeode Health is a rapidly growing national provider of outpatient mental health services. Our mission is to empower patients to live healthier, more rewarding lives through access to exceptional care tailored to their needs.Job SummaryWe are seeking a passionate Practice Assistant to join our team. The ideal candidate will be motivated by...

  • Customer Service Representative

    7 days ago

    Augusta, Maine, United States Richmond Pediatrics Full time

    Customer Service Representative Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Richmond Pediatrics. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their queries and concerns in a timely and professional...

  • Sales Representative

    2 weeks ago

    Augusta, Maine, United States Stryker Employment Company, LLC Full time

    Job SummaryWe are seeking a highly motivated and results-driven Sales Representative to join our Field Sales Team. As a Sales Representative, you will play a critical role in generating revenue through the collection of used medical devices and the sales of approved reprocessed medical devices.Key ResponsibilitiesDevelop and execute sales plans and campaigns...

  • Medical Sales Representative

    12 hours ago

    Augusta, Maine, United States Resource Hub Full time

    Job Title: Medical Sales RepresentativeAre you a motivated and results-driven sales professional looking for a challenging opportunity in the medical industry? We are seeking a Medical Sales Representative to join our dynamic team at Resource Hub.About the Role:The Medical Sales Representative will be responsible for making sales calls to a broad spectrum of...

  • Life Insurance Sales Representative

    3 weeks ago

    Augusta, Maine, United States PRT Financial Full time

    About PRT FinancialPRT Financial is a rapidly growing organization expanding into new territories, seeking skilled Life Insurance Sales Representatives to meet the increasing demand for our services.Job SummaryWe are looking for highly motivated and results-driven individuals to join our team as Life Insurance Sales Representatives. As a Sales...

  • Customer Service Representative

    2 weeks ago

    Augusta, Maine, United States Richmond Pediatrics Full time

    {"title": "Customer Service Representative", "description": "**Richmond Pediatrics is seeking a skilled Customer Service Representative to join our team.****About the Role:**We are looking for a customer-focused individual to provide exceptional service to our patients and families. As a Customer Service Representative, you will be the first point of contact...

Payroll Support Representative

3 months ago

Augusta, Maine, United States ADP Full time

ADP is hiring a Payroll Support Representative -- Level I. The Payroll Support Representative supports Major Accounts Comprehensive Services Client users on WFN, PayX, ezLM, Portal, HRB and related applications by providing guidance and research in response to a wide variety of questions and issues presented by Client Payroll Administrators. The person in this role will use multiple tools and research resources in order to develop an accurate and comprehensive response to a wide range of inquiries regarding payroll practices and tax considerations, taking into account the differences across states and localities. Due to the nature of the Comprehensive Services business, the person in this role will also interface with multiple ADP service organizations as well as third party vendors that provide services to our Clients. To support a unified Client experience, they will also have familiarity with common HR questions and will access systems in other service organizations and other knowledge bases. This person also works closely with the Comprehensive Services Relationship Manager to address Client requests for guidance and best practices. The Payroll Support Representative will also be assigned to a specific group of Clients for the purpose of providing proactive updates and information.

  • Client Facing with Assigned Non-Comp Payroll Client Base
  • Works in an inbound phone support model
  • Provides WFN/AutoPay Payroll Technology Support
  • Supports General PR, HR & Benefit Questions
  • Supports Payroll Processing Questions and Issues
  • Conducts Initial Issue Troubleshooting
  • Works with internal teams to resolve complex issues

At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.

We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility.

RESPONSIBILITIES:

  • Respond to questions from Clients regarding the use of the WFN, PayX, ezLM, Portal, and HRB applications. Provides application/navigation support.
  • Assist Clients with Client data maintenance, setup, configuration changes in AutoPay Mainframe, WFN, ezLM, HRB and the Portal and coordinates with all functional areas (e.g. PTO, Special Calcs, Time and Attendance schedule, 401k, etc.) as needed.
  • Performs new feature setup requests (e.g. Group Term Life, HSA, direct deposit calcs, special calcs, Benefit Accruals, Multi-J, split wraps, add'l locations, etc.).
  • Assists and supports Clients with Payroll processing questions and issues.
  • Use on-line tools and other resources to research and respond to Client inquiries requiring guidance on how to address a wide variety of payroll, pay practice and payroll tax questions and situations.
  • Collaborates with internal Clients/Partners (401k, FSA, Tax, etc.) and/or third party vendors involved in providing services to identify and resolve issues and ensure that these services meet Client expectations.
  • Escalates Client issues to SSS, Tech Services, Project Services, Connections Team, Carriers, Development or other 3rd parties as appropriate. Communicates status and resolution to Client.

Completes complex projects including:

  1. Calculation updates, special reports, tax amendments, company setup, troubleshooting
  2. PTO, OT, Double Time, etc. researches historical data for adjustments needed
  3. Researches Benefit Accruals recalculates and imports corrections.
  • Assists Client with tax changes for understanding, conducts research and follow-ups as needed.
  • Performs other related duties as assigned.
  • Occasional extended hours during peak seasons. May work hours of OT 6 - 8 weeks of the year.

Functional Responsibility:

  • Provides WFN/AutoPay Payroll Technology Support
  • Supports General PR, HR & Benefit Questions
  • Supports Payroll Processing Questions and Issues

Typical Assignments:

  • Typically will focus on smaller and/or less complex clients.
  • Complexity may be measured by one or more of the following: # of employee, structure of client's PR Department, utilization of PR functionality, complexity of PR configuration, unique workflows, etc.

Decision Making/Judgment:

  • Decisions made are based on established processes and procedures. Exceptions are referred to manager or senior team members

Contact (Internal & External):

  • Internal: work with other ADP Teams for escalations, issue resolution and collaboration with other service areas and collaboration with other service areas
  • External: ADP Client Contact

QUALIFICATIONS REQUIRED:

Education:

  • A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:
  • Experience noted above, OR
  • Military experience where skills including teamwork, adaptability, organization, and follow-through will help you build team and client relationships, identify solutions, and achieve success.

Minimum 2 years of payroll processing experience. Basic knowledge of payroll tax deposit, filings, principles and wage and hour laws.

Expected to achieve a working knowledge of the following applications:

  • WFN ( Portal)
  • PR Module, HR Module, TA Module
  • Wage Garnishments
  • Tax Registration
  • Total Tax Plus
  • ADP Reporting
  • GLI

ADP Tools

  • SharePoint
  • AutoPay Mainframe
  • LUMIN
  • All internal tools to support the offering

Exposure to additional offerings:

  • Comp Benefits, Comp HR
  • COBRA
  • FSA
  • 401k

Preference will be given to candidates who have the following:

  • FPC - Fundamental Payroll Certification
  • High-level payroll knowledge including payroll skills for processing Client payrolls. Accuracy and dependability important since errors or omissions can directly impact Client associate paychecks, and errors in reporting can also lead to penalty and interest payments for ADP.
  • Basic knowledge of payroll tax principles and wage and hour laws.
  • Strong verbal and written communication skills.
  • Ability to analyze and resolve problems through effective customer interface and communication.
  • Must be able to work under time constraints to ensure that deadlines are met.
  • Excellent Professional Customer Service Skills.
  • Strong Organizational Skills.
  • Strong Process and documentation skills.
  • Strong Research Skills.
  • Proficient in MS Office applications, especially Word and Excel Proficiency in using PC

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.