Housekeeping Supervisor

4 weeks ago

Myrtle Beach, South Carolina, United States Landmark Resort Full time

At Vacation Myrtle Beach our vision is simple: To give our guests the most Exciting, Fun-Filled, and Enjoyable vacation experience ever. Our mission is more than just words – it is the reason we do what we do. Vacation Myrtle Beach delivers highly personalized service to our guests. We are a leader in the Myrtle Beach area's hospitality industry with an industry leading call center, an innovative restaurant, owning 3 resorts and operating 11, and nearly 4000 units in a variety of Myrtle Beach hotels and resorts right on the ocean. Vacation Myrtle Beach consistently delivers exceptional resort service with the help of dedicated, caring, diverse employees, thus outperforming the competition. Every day is a chance to discover something new and influence the hospitality business.

Work Location: Landmark Resort

How Will You Shine?

As a valued and successful Housekeeping Supervisor you will be required to:

Supervisory Responsibilities:

Inspects guestrooms and public areas to ensure that they meet standards of cleanliness

Report room status to Front Desk

Communicate needs or errors to Housekeeping staff

Follow through on guest complaints and requests regarding room services and ensure the appropriate follow-up with guests

Handles discipline of employees in accordance with company policy

Assist in coaching and training new employees

Oversee all room attendants in your section

Performs other related duties as assigned

Duties/Responsibilities:

Communicate with the PM shift housekeepers of rooms to be cleaned and special requests

Maintain work area neat and organized

Report all unsafe conditions immediately

Inspect guest rooms for maintenance repairs

Attend all mandatory meetings

Check housekeeping carts for proper supplies

Complete all other duties as assigned by the Director of Housekeeping to include cross training

Follow-up on special needs or tasks in the department

Helps Housekeeping team members when needed

Assist in setting up and cleaning Homeowner arrivals

Perform duties of room attendant when necessary

Report maintenance issues

Report rooms that are still occupied after 11am

Handles missing /found articles, damage, or merchandise problems

Discuss any issues that have not been address to the oncoming shift

Always respond in a friendly, helpful manner to guests and other colleagues

Report to work in required uniform and in adherence with the Resort's Dress Code Policy

Must be able to work independently and as a team player

How Will You Be Rewarded?

Base pay

Paid Time Off

Floating Holiday Pay

Medical, Dental, and Vision Insurance within 60 days

Discounted hotel & resort Stays

Work today, get paid today available

Monthly, quarterly, and yearly recognition programs

Career advancement opportunities

Training and continuing development in hospitality roles

Why Should You Choose VMB?

Hospitality is at the heart of all we do at Vacation Myrtle Beach. We "WOW" by exceeding expectations, we teach and learn through communication, we embrace and drive change, and we make it happen with passion and determination. We are a family committed to integrity, faith, and a vision for growth. Here, you'll find a family that's comprehensive, values diversity, and is built on a foundational respect for people from all over the world.

We put people and relationships first, take an entrepreneurial approach to their work, and support colleagues in reaching their full professional potential.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class.

Job Types:

Pay:

Ability to commute/relocate:

Myrtle Beach, SC 29577: Reliably commute or planning to relocate before starting work (Required)>

Source: Hospitality Online

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