Manager, Projects

Oregon Health & Science University

Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at or

Manager, Projects & Operations

US-OR-Portland

Job ID:
Type: Regular Full-Time
# of Openings: 1
Category: Management/Supervisory
Portland, OR (Marquam Hill)

Overview

Specialty Services & Supplies

Leadership

• Directs the work of all Specialty Services & Supplies staff. Responsible for hiring, orientation, performance assessment, and disciplinary actions.
• Actively seeks to resolve staff issues.
• Evaluates staff performance; completes annual performance appraisals and maintains efficient office operations and timely accomplishment of tasks
• Demonstrates leadership practices, which influence others so that the mission, vision, goals and objectives of Specialty Services & Supplies and Hospital are achieved.
• Actively participates in ongoing or ad hoc committees or task forces to identify and resolve supply constraints and project or construction barriers.
• Directs educational support for Specialty Services & Supplies staff and new employee orientation.
• Ensures the staffing needs of the department are met by projecting needs, interviewing and hiring employees to fill vacant positions and resolving staffing issues to ensure the department's workload is handled effectively.
• Supports Specialty Services & Supplies staff in meeting their highest level of personal growth, satisfaction and professionalism.

Service & Quality

• Directs the provision of personalized, coordinated quality services, which are responsive to changing health care trends so that customer demands are met.
• Formulates unit goals and objectives, which are reflective of the philosophy of Specialty Services & Supplies Department; interprets goals and identifies measurable objectives and monitors progress toward achievement of specified goals in keeping with operational standards.
• Facilitates, coordinates and participates in continuous quality/performance/ improvement. Establishes performance metrics and target; measures outcomes against targets; reports outcomes regularly to staff and OHSU community.

Compliance/Communication

• Facilitates department meetings and department communications.
• Facilitates communication between Nursing Units and/or Ancillary Departments, Design & Construction staff, Contractors and Architects with Specialty Services & Supplies.
• Ensures the competency of Specialty Services & Supplies staff and their understanding of policies and regulations pertaining to new projects and construction guidelines and Patient Care Services.
• Maintains the integrity of management and clinical information so that data is available for quality analysis performance improvement.
• Communicates plans and decisions to Specialty Services & Supplies staff and provides for communication linkages between staff and administration ensuring the flow of accurate and timely information.
• Monitors compliance of staff with educational objectives.

Practice

• Directs the development of key competencies (technical skills, critical thinking, human relationship skills) for each type of staff position so that role performance is continually maintained/improved at the highest level.
• Directs and supervises staff and ensures a safe, therapeutic environment.
• Maintains personal and professional growth and the professional development of staff by participating in educational programs and professional organizations.
• Determines necessary resources, contacts and required procedural administrative actions and ensures product standardization protocol is maintained within hospital and clinics

Financial Management

• Monitors expenditures to ensure compliance within fiscal constraints and explains any variances.
• Reviews and evaluates the allocation of resources to ensure cost effective, efficient, productive, competitive operations while maintaining the delivery of quality care to patients.
• Manages the requisitioning and receipt of highly technical and sophisticated medical equipment, medical and non-medical supplies using GPO contracts.
• Authorizes all Oracle requisitions for Patient Care Services with fiscal authority limit of $25,000 for goods, services, and capital equipment
• Designs objectives, allocates resources, assigns tasks, tracks and reports progress and budgets
• Serves on Value Analysis Committee and facilitates evaluations and training of highly technical and sophisticated equipment and supplies
• Determines necessary resources, contacts and required procedural administrative actions and ensures product standardization protocol is maintained within hospital and clinic

Hospital Transportation

Leadership

• Directs the work of all Hospital Transportation staff. Responsible for hiring, orientation, performance assessment, and disciplinary actions.
• Actively seeks to resolve staff issues.
• Demonstrates leadership practices, which influence others so that the mission, vision, goals and objectives of Hospital Transportation and Hospital are achieved.
• Actively participates in ongoing or ad hoc committees or task forces to identify and resolve patient care issues.
• Directs educational support for Hospital Transportation staff and new employee orientation.
• Prepares staffing plan, reviews and approves work schedules to ensure adequate staff coverage 24/7. Ensures the staffing needs of the department are met by projecting needs, interviewing and hiring employees to fill vacant positions and resolving staffing issues to ensure the department's workload is handled effectively.
• Supports Hospital Transportation staff in meeting their highest level of personal growth, satisfaction and professionalism.

Service & Quality

• Directs the provision of personalized, coordinated quality services, which are responsive to changing health care trends so that customer demands are met.
• Formulates unit goals and objectives, which are reflective of the philosophy of Hospital Transportation Services; interprets goals and identifies measurable objectives and monitors progress toward achievement of specified goals in keeping with operational standards.
• Facilitates, coordinates and participates in continuous quality/performance/ improvement. Establishes performance metrics and target; measures outcomes against targets; reports outcomes regularly to staff and OHSU community.

Compliance/Communication

• Facilitates department meetings and department communications.
• Facilitates communication between Nursing Units and/or Ancillary Departments with Hospital Transportation
• Ensures the competency of Hospital Transportation staff and their understanding of policies and regulations pertaining to Hospital Transportation and Patient Care Services.
• Maintains the integrity of management and clinical information so that data is available for quality analysis performance improvement.
• Communicates plans and decisions to Hospital Transportation staff and provides for communication linkages between staff and administration ensuring the flow of accurate and timely information.
• Monitors compliance of staff with educational objectives.

Practice

• Directs the development of key competencies (technical skills, critical thinking, human relationship skills) for each type of staff position so that role performance is continually maintained/improved at the highest level.
• Directs and supervises staff and ensures a safe, therapeutic environment.
• Maintains personal and professional growth and the professional development of staff by participating in educational programs and professional organizations.
• Partners with medical and nursing staff and other disciplines in the establishment of patient care goals.

Financial Management

• Monitors expenditures to ensure compliance within fiscal constraints and explains any variances.
• Reviews and evaluates the allocation of resources to ensure cost effective, efficient, productive, competitive operations while maintaining the delivery of quality care to patients.

Equipment Pool

• Coordinates and supervises Equipment Pool Technicians; develops work standards; establishes and implements equipment cleaning and distribution procedures.
• Establishes and monitors work flow; determines work assignments, and assigns staff accordingly; schedules equipment activities according to urgency of need; schedules equipment stocking, deployment and cleaning activities without interruption to patient service.
• Provides technical council to staff on handling and cleaning of equipment.
• Consults with clinical staff regarding equipment/material problems to obtain sufficient information to expedite the problem in order to minimize downtime.
• Monitors timeliness of equipment cleaning/deployment to ensure efficient staff responsiveness.
• Reviews potential safety hazards regularly and documents actions taken to eliminate them
• Performs regular checking of stocking for accuracy and efficiency of procedures
• Reports statistical data collected and action taken regarding quality of operation and performance to Director.
• Performs individual performance evaluations to ensure the overall satisfactory performance of the department.
• Established clear and concise work procedures and explanations, assessing performance levels by monitoring results and providing positive
• Monitors status of nursing units yearly itemized budgets, as pertains to medical and non-medical equipment and supplies
• Notifies Department Directors of budget progress and proceeds with necessary adjustments as needed
• Identifies potential reimbursement possibilities and billing discrepancies within the nursing division charge master; reviews existing methods and procedures; initiates steps and modifies as necessary to comply with Patient Business Services policies and procedures.

Supports the System

• Participates as a leader, facilitator, and/or member of management meetings/committees, Department Director forums, and other organization-wide meetings
• Creates a positive climate for organizational change initiatives
• Acts as an internal and external role model in supporting, promoting, and adhering to OHSU's mission, vision, philosophy, and Code of Conduct.
• Communicates in a respectful non-blaming manner to assure intra- and inter-departmental cooperation and problem solving.
• Adheres to and assures compliance, within scope of responsibility, with OHSU Code of Conduct, OHSU policies, rules and regulations
• Performs staff member requirements as outlined in the Compliance Section of the Core Competencies.

Responsibilities

• Bachelor's degree in Business, Health Administration or related field OR High school diploma/GED plus 5 years of work experience.
• Two years' work experience in the healthcare field; three years management experience.
• Proficient in prioritizing and coordinating multiple tasks Knowledge of best practice skills Previous employee management experience
• Knowledge of general and specialized hospital equipment
• Database (Oracle), spreadsheet and word processing proficiency
• Proficiency in general math; ability to organize and assemble statistical information
• Must be able to effectively utilize oral and written communication skills Ability to work and to develop systems independently
• An understanding as to the network of clinical and administrative contacts is essential in order to function efficiently in this capacity.
• Compliance with Code of Conduct, Respect in the workplace and Applicable policies, procedures and agreements related to position, department or OHSU as a whole
• Must be able to perform the essential functions of the position with or without accommodation

Qualifications

• Master's degree in Business or Health Administration preferred
• Previous experience in management or leadership position with responsibility for managing staff, including performance management.
• Proficiency in contract purchasing and negotiations practices
• Proficiency in budgeting and standardization practices Experience in planning, coordinating and monitoring of large-scale projects Knowledge in patient billing and inventory control
• Basic understanding of OHSU University Hospital and Clinics' policies and procedures and guidelines preferred

PI

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