Lead Transportation Assistant

Found in: beBee jobs US - 2 weeks ago


Tuscaloosa, Alabama, United States Department Of Veterans Affairs Full time
Summary

The Lead Transportation Assistant of Veteran Transportation Service (VTS) and Beneficiary Travel (BT) will operate within the VTS service located at the Tuscaloosa VA Medical Center (TVAMC) and surrounding community-based outpatient clinics. The incumbent reports directly to the supervisory Mobility Manager. The lead transportation assistant would lead staff with in the VTS and BT office, which includes: (4) Transportation Assistants, GS and (1) Transportation Assistant, GS



Duties

Major Duties include, but are not limited to:

  • Collaboration with the Mobility Manager for transportation workload forecasting, scheduling design, procedure development, and quality improvement implementation, modification of processes, evaluation and ongoing operational flow of the Veteran transportation services program and the beneficiary travel office.
  • Coordination of transportation functions.
  • General program support such as travel eligibility, collection, compilation, research, and tracking of financial and demographic information to support VTS and BT programs.
  • Reports to the Mobility Manager and ensures that work assignments of other employees are carried out by performing a range of duties as as an administrative advisor to clinical and administrative staff.
  • Resolves internal procedures requested by the clinical staff member as the incumbent is regarded as the primary liaison between administrative and clinical staff in this section.
  • Assures compliance with all procedural policies and directives related to assignments in this section.
  • Accountable for operations of functions within the units.
  • Assists in congressional inquiries, investigating the impact of new directives, guidelines, and memorandums and suggesting processes that need to be implemented or changed to assure compliance with policy change.
  • Ensures accurate collection of statistics form the section for workload reports.
  • Reviews monitors and payments made in support of the Improper Payment Elimination and Recovery Improvement Act (PERIA).
Work Schedule: Monday - Friday: 8:00am to 4:30pm

Compressed/Flexible: Not Available

Telework: Not Available

Virtual: This is not a virtual position.

Position Description/PD#: Lead Transportation Assistant/PD#

Financial Disclosure Report: Not required

Bargaining Unit: Yes

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