Lead Security Assistant

Found in: beBee S US - 1 week ago

Tuscaloosa, United States Department Of Veterans Affairs Full time
Summary

This position is located within Police Service at the Tuscaloosa VA Medical Center in Tuscaloosa, Alabama. The primary purpose of the Lead Security Assistant position is to lead a team of Security Assistants responsible for monitoring physical security equipment and systems.



Duties

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION***

Major duties and responsibilities include:

  • Leads a team of Security Assistants; coaches the team in the selection and application of appropriate problem-solving methods and techniques, provides advice on work methods, practices and procedures, and assists the team and/or individual members in identifying viable solutions; identifies, distributes, and balances workload and tasks among employees; trains or arranges for the training necessary for accomplishment of individual and team tasks; addresses and remediates simple complaints or escalates them to the supervisor; and recommends actions such as: assignments, reassignments, promotions, tour of duty changes, etc.;
  • Performs alarm and access monitoring, tracing access patterns, programming, assigning or removing user permissions, updating databases, and remotely opening and securing doors during routine and emergency operations; assesses on-scene behavior and determines when it is appropriate to dispatch law enforcement or other personnel to investigate; responds to alarm systems monitoring fire, access, intrusion, duress/panic, medical emergencies, psychiatric emergencies, medical assist teams, etc., and emergency digital paging system; maintains radio/alarm activity records/logs to include dates, times, and results of communications and activities and prepares completed reports; issues and retrieves government issued keys and/or identification cards; maintains accurate key inventory and accountability database; and maintains accountability of Police Officer badges issued and all associated logs;
  • Monitors and receives routine and emergency calls from a variety of sources that need police, fire, medical or other emergency services; maintains contact with law enforcement units on assignment; maintains status and location of Police Officers and coordinates communication between agencies as needed; answers non-emergency calls for assistance; monitors and directs responses to security and life safety communications, radio dispatches, telephone calls, and other emergency communication circuits; coordinates with various federal, state and local law enforcement officials for coordination of emergency situations; and operates a variety of communications equipment, telephones and computer systems to support both routine and emergency operations;
  • Performs system checks on a variety of equipment used in the dispatch center; troubleshoots systems when problems arise and resolves issues whenever possible; conducts equipment inventories and completes records and other logs; enters, updates and retrieves information from a variety of computer systems and sensitive databases; uses state and the National Crime Information Computer (NCIC) to access sensitive law enforcement information to support field operations and investigations; enters or updates regional and national records; compiles and prepares reports related to events occurring in the operation of the police control center; generates police reports for routine, non-criminal cases; completes vehicle registration tasks and issues decals and permits as authorized by policy; and establishes and maintains physical files of parking/traffic violators;
  • Performs other related duties as assigned.
Work Schedule: Monday - Friday - 8:00AM - 4:30PM
Recruitment & Relocation Incentives: Not authorized
Financial Disclosure Report: Not Required

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