Manager - Technical Operations Safety and Compliance

4 weeks ago

Houston, Texas, United States United Airlines Full time


Manager - Technical Operations Safety and Compliance

There's never been a more exciting time to join United Airlines. We're on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we're growing – in the years ahead, we'll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they're well taken care of and ready to get our customers to their desired destinations. If you're ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.

Key Responsibilities:
  • Manages the safety and compliance surveillance program for United Base Maintenance operations and Essential Maintenance Providers as contracted by United
  • Assures adherence to regulations, policies, and procedures for safety and compliance for the purposes of maintaining compliant operations and the safeguarding of persons and aircraft
  • Works closely with the Tech Ops Safety Line Maintenance, SMS Program, and Quality Assurance teams to identify, assess, and mitigate risks
  • Interfaces and collaborates regularly with Base Vendor Management and Quality Control leadership on focus areas, mitigation plans, and reporting
  • Provides critical inputs and participates in internal and EMP maintenance performance reviews as necessary
  • Serves as subject matter expert in safety and compliance for Base Maintenance operations (internal and external)
  • Responsible for continuous surveillance through regular site audits and visits
  • Conducts investigations for non-compliances and injury/damage incidents using standard methods and works to develop robust root cause, mitigation, and corrective action plans with local leadership
  • Integrates SMS principles into surveillance activities including identification of hazards of high safety and regulatory compliance risks
  • Establishes regular risk reviews and monitoring plans for risk identification internally and with EMP compliance groups for inputs into SMS
  • Promotes and incorporates lessons learned across areas of responsibility and within Line Maintenance, GSE, and FX where applicable
  • Integrates surveillance and analysis of operational, safety, and compliance risks/trends with Quality Assurance and Quality Control programs
  • Generate, analyze, and present audit/investigation findings and trends for department and division leadership


Qualifications
Qualifications - External

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the "desired" qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes We are always looking for individuals who will bring something new to the table

What's needed to succeed (Required Qualifications):
  • Bachelor's degree in aviation and/or safety-related field, or equivalent work experience
  • 4+ years of aircraft maintenance, inspection, safety, and/or related air carrier experience
  • Standard Root Cause Corrective Actions (RCCA) methods and techniques
  • Corrective Action Plan implementation and effectiveness measurement
  • Practical experience in application of OSHA and ANSI standards, the Code of Federal Regulations, UA policies and procedures
  • Proven superior interpersonal skills, writing skills, critical thinking, risk assessment, and presentation skills; Highest standard of ethics and integrity to compliance adherence
  • Must be legally authorized to work in the United States for any employer without sponsorship
  • Successful completion of interview required to meet job qualification
  • Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
  • Master's degree
  • Essential Maintenance Provider (external vendor) operations experience
  • Advanced RCCA methods and techniques
  • Certified Safety Professional Certificate
  • Airframe and Powerplant License
  • Heavy Check Maintenance operations experience
  • Audit and corrective action implementation experience

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact to request accommodation.



Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT

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