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Security Assistant
4 weeks ago
This Security Assistant position is located within Operations Support (OS), Intelligence & Analysis, Transportation Security Administration (TSA), Department of Homeland Security (DHS).
Additional duties include but are not limited to:
Adheres to security procedures and protocols while determining passenger vetting status, conducting watch list checks, and verifying passenger identity.
Uses sound judgment and critical thinking in time sensitive situations while interpreting oral input from customers and written input from databases.
Resolves customer-service and security inquiries per established procedures or escalates to Supervisor when necessary. Able to preview information, conduct research, and provide solutions in a time-constrained environment.Utilize government and commercial databases to verify the vetting status of traveling passengers and gate pass holders, conducting watch list checks, and establishing identity of passengers who do not present acceptable identification.
Creates daily reports and log entries in call tracking database to indicate the nature of the call, specific research results, and the disposition of the call.
Supports program analysis functions and processes, i.e., applies analytical techniques to perform a combination of routine and multiple and varying assignments assisting managers and other employees in day-to-day operations.
Provides a variety of support functions in assisting airline operators and secure flight analysts regarding vetting issues for the traveling public.
Builds and maintains collaborative relationships with both internal and external stakeholders to support special initiatives, business processes, and procedures related to passenger resolution, watch list or database checks, and identity verification.
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Personnel Security Administrator
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Senior Personnel Security Administrator
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Security Shift Supervisor
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Facility Security Officer FSO
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Colorado Springs, Colorado, United States Allied Universal Full timeAllied Universal, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage,...
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