Medical Support Assistant

2 weeks ago


Sugar Land, Texas, United States Military Treatment Facilities Under Dha Full time
Perform the full range of receptionist, recordkeeping and clerical duties within the ambulatory setting. Enter, manipulate and/or retrieve information and data from automated systems utilized by MTF.
Type routine correspondence using various automation systems. Complete request forms for individual patient orders, blood work and other requests.
Maintain and enter patient appointment schedules for the clinic/practice. Schedules appropriate patient appointments.
Receive patients and visitors as the initial point of contact, in person or telephonically. Ensures eligibility for care, and contacts Patient Administration for verification. Verify Patient Insurance/OHI.

Responsible for the clerical duties inherent to the in processing (reception), care and out processing (transition) of outpatients, families/caregivers and guests.

Effectively communicates with patient and their care team.
Reconcile end-of-shift/end-of-day processing and reports.

Respond to emergency calls and follows communication procedures to include operating emergency phone lines, public announcement systems, and emergency alarms.

Clearly communicates with associated parties during emergency related operations.

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