Front Desk Clerk

3 weeks ago

Las Vegas, Nevada, United States MGM Resorts International Full time

THE JOB:

As a Front Desk Clerk, you'll be the face of hospitality, ensuring every guest feels warmly welcomed and deeply appreciated from the moment they arrive until check-out. Your dedication to exceptional service will set the tone for their entire stay, leaving a lasting impression and fostering loyalty.

THE DAY-TO-DAY:

  • Welcome guests to the property and the MGM Resorts family by providing memorable service, anticipating guest needs, and responding to and resolving any guest complaints
  • Deliver a seamless and professional experience managing early and late property arrivals/departures and walk-ins and all other tasks associated with guest room check-ins and check-outs
  • Enhance guest experience through offering upgraded accommodations per authorized programs and processes and promoting MGM Rewards enrollment and benefits to our guests
  • Partner with Housekeeping and other related departments to exceed guest expectations and special requests
  • Ensure correct charges and credits are posted, collect payments, handle cash and credit transactions, and demonstrate responsibility in balancing all cash and cash equivalent transactions using property cash handling procedures
  • Control and issue keys while promoting security, privacy, and confidentiality of all guests while providing a relaxing and hassle-free experience from start to finish
  • Harness the power of tablet devices to seamlessly conduct essential transactions and showcase our array of products and services to our valued guests, providing them with a cutting-edge and interactive experience

THE IDEAL CANDIDATE:

  • Takes pride in their work, can multitask, and describes themselves as detail-oriented
  • Proficient in basic computer skills
  • Enjoys problem-solving and is adept at handling challenging guest scenarios with professionalism and tact in a fast-paced hospitality environment

THE PERKS & BENEFITS:

  • Access to company hotel, food and beverage, retail, and entertainment discounts
  • Free meals in our employee dining room
  • Free parking on and off-shift
  • Healthcare, financial, and time off benefits

Are you ready to JOIN THE SHOW? Apply today

  • Chief Front Desk Clerk

    1 month ago

    Las Vegas, Nevada, United States Caesars Entertainment Full time

    Responsibilities/Purpose: Provides excellent customer service to guests when registering or checking out. Coordinates required Front Desk responsibilities to ensure accurate guest registration. Coordinates with Hotel Training Manager to train new hire desk clerks. Completes necessary daily reports in a timely manner. Assists Front Desk Team Members with...

  • Chief Front Desk Clerk

    3 weeks ago

    Las Vegas, Nevada, United States Caesars Entertainment Full time

    Responsibilities/Purpose: Provides excellent customer service to guests when registering or checking out. Coordinates required Front Desk responsibilities to ensure accurate guest registration. Coordinates with Hotel Training Manager to train new hire desk clerks. Complete necessary daily reports in a timely manner. Assists Front Desk employees with...

  • Chief Front Desk Clerk

    1 month ago

    Las Vegas, Nevada, United States Caesars Entertainment Full time

    Responsibilities/Purpose: Provides excellent customer service to guests when registering or checking out. Coordinates required Front Desk responsibilities to ensure accurate guest registration. Coordinates with Hotel Training Manager to train new hire desk clerks. Complete necessary daily reports in a timely manner. Assists Front Desk employees with...

  • Front Desk Clerk

    1 month ago

    Las Vegas, Nevada, United States Caesars Entertainment Full time

    JOB SUMMARY:As a Front Desk agent, you will be responsible completing arrival and departure transactions for guests checking in/out of the hotel. Additionally, front desk agents are resources for all guest questions with an upbeat and positive attitude and is the first line of defense when resolving guest complaints.Check-in and check-out guests respond to...

  • Front Desk Supervisor

    3 weeks ago

    Las Vegas, Nevada, United States SpringHill Suites by Marriott Las Vegas Convention Center Full time

    At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we doWe understand what it takes to be a part of something great. We will encourage you to bring your true self to work...

  • Front Desk Receptionist

    1 week ago

    Las Vegas, Nevada, United States Amazing Iron Works, Inc. Full time

    Job DescriptionJob DescriptionWe are seeking a Front Desk Receptionist to join our team. The ideal candidate will be responsible for providing exceptional customer service and administrative support at our front desk. Apply online at **Responsibilities:Greet and welcome guests in a friendly and professional mannerAnswer incoming calls and direct them to the...

  • Front Desk Receptionist

    1 week ago

    Las Vegas, Nevada, United States Campbell Chiropractic Wellness Center Full time

    Job DescriptionJob DescriptionFront Desk position for busy Chiropractic wellness clinic. Experience is a plus but not necessary. We are looking for someone who is energetic and enjoys working with people. The ability to multi task is helpful. We use Medisoft medical software, experience with this system is a bonus. The position includes answering the phone...

  • front desk concierge

    1 week ago

    Las Vegas, Nevada, United States Skin and Cancer Institute Full time

    Job DescriptionJob DescriptionAbout Us We are an executive suites company that provide private offices, virtual offices, shared workspaces and conference rooms to a wide range of businesses. We are looking for a professional and friendly Receptionist to join our team. The successful candidate will be responsible for greeting visitors, answering incoming...

  • Front Desk Supervisor

    1 week ago

    Las Vegas, Nevada, United States Crescent Full time

    Join our Front Desk team at Crescent Hotels & Resorts!At Crescent Hotels & Resorts, we take pride in providing exceptional experiences for our guests with a team of dedicated hospitality professionals. We believe that our Associates are the heart of everything we do, and we are excited to welcome our next team member.What we offer:Highly competitive...

  • Front Desk Supervisor

    1 week ago

    Las Vegas, Nevada, United States SAHARA Las Vegas Full time

    Ensure complete guest satisfaction and provide all guests with a successful experience during their stay, thru check-in and checkout, and by providing information and services in order to both meet and exceed guest needs and expectations. All duties are to be performed in accordance with departmental and property policies, practices and proceduresJob...

  • Front Office Manager

    1 month ago

    Las Vegas, Nevada, United States SpringHill Suites by Marriott Las Vegas Convention Center Full time

    At Crescent Hotels & Resorts, we are a team of hospitality professionals who are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we doWe understand what it takes to be a part of something great. We will encourage you to bring your true self to work...

  • Front Desk Agent

    1 month ago

    Las Vegas, Nevada, United States SpringHill Suites by Marriott Las Vegas Convention Center Full time

    At Crescent Hotels & Resorts, we are a team of hospitality professionals who are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we doWe understand what it takes to be a part of something great. We will encourage you to bring your true self to work...

  • Front Desk Agent

    3 weeks ago

    Las Vegas, Nevada, United States SpringHill Suites by Marriott Las Vegas Convention Center Full time

    At Crescent Hotels & Resorts, we are a team of hospitality professionals who are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we doWe understand what it takes to be a part of something great. We will encourage you to bring your true self to work...

  • Front Desk Agent

    1 month ago

    Las Vegas, Nevada, United States SpringHill Suites by Marriott Las Vegas Convention Center Full time

    At Crescent Hotels & Resorts, we are a team of hospitality professionals who are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we doWe understand what it takes to be a part of something great. We will encourage you to bring your true self to work...

  • Front Desk Agent

    3 weeks ago

    Las Vegas, Nevada, United States SpringHill Suites by Marriott Las Vegas Convention Center Full time

    At Crescent Hotels & Resorts, we are a team of hospitality professionals who are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we doWe understand what it takes to be a part of something great. We will encourage you to bring your true self to work...

  • Director of Front Office

    1 month ago

    Las Vegas, Nevada, United States SpringHill Suites by Marriott Las Vegas Convention Center Full time

    At Crescent Hotels & Resorts, we are a team of hospitality professionals who are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we doWe understand what it takes to be a part of something great. We will encourage you to bring your true self to work...

  • Director of Front Office

    3 weeks ago

    Las Vegas, Nevada, United States SpringHill Suites by Marriott Las Vegas Convention Center Full time

    At Crescent Hotels & Resorts, we are a team of hospitality professionals who are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we doWe understand what it takes to be a part of something great. We will encourage you to bring your true self to work...

  • Hotel Operations Manager

    1 week ago

    Las Vegas, Nevada, United States MGM Resorts International Full time

    Become one of the stars behind The SHOW and become part of the world's most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race.PRIMARY PURPOSE:Provide support to the Senior Hotel Manager with direction and leadership for the property Front Desk team, consistent with the MGM brand. Responsible for leading the...

  • Hotel Operations Manager

    2 months ago

    Las Vegas, Nevada, United States MGM Resorts International Full time

    Become one of the stars behind The SHOW and become part of the world's most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race.PRIMARY PURPOSE:Provide support to the Senior Hotel Manager with direction and leadership for the property Front Desk team, consistent with the MGM brand. Responsible for leading the...

  • Front Desk Representative

    3 weeks ago

    Las Vegas, Nevada, United States MGM Resorts International Full time

    ​Become one of the stars behind the show and become part of the world's most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race.PRIMARY PURPOSE:As a Front Desk Representative, you will welcome our guests, and by understanding their unique stories and needs, you will own the experience to create WOW moments and...