Customer Relations Specialist
3 weeks ago
We Need Your Next-Level Service Mindset at the Best in Pests.
As part of the Orkin team, you'll be critical to helping our customers feel we've delivered on our promise. That means building on our reputation for top-notch service from the industry leader with more than 120 years of protecting homes and businesses.
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that's counting on you. You'll excel with organizational skills and commitment to accuracy in a fast-paced dynamic environment.
You'll have more than a job—you'll have a career with growth potential and benefits that go beyond the basics. This includes full medical, dental and vision coverage for you and your family, competitive pay and a 401(k) program. Not to mention, you'll receive opportunities to volunteer and give back.
With Orkin's award-winning training program, you'll receive all the tools you need to succeed. That means no industry experience required to start building your career. Plus, if there's one thing we know at Orkin, it's that pests keep coming back, and that makes our industry recession resistant.
Ready to start a career with staying power? Apply now
ResponsibilitiesAs a Customer Service Specialist, you will be a Subject Matter Expert and play a pivotal role in ensuring every customer has an experience that's the best in pests. You will field incoming requests, schedule service visits and maintain efficient routes that reduce drive time for Orkin Pros. Leading with empathy and a service mindset, you'll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers.
You will...
- Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on service appointments.
- Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedules—don't worry, we will train you
- Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate
- Use your sharp listening skills and probing questions to identify the customer's concern and evaluate their needs
- Monitor, update and maintain customer database with accurate customer information including call details, disposition of calls, payments, and other results
- Reschedule unserviced accounts within 24 hours
- Participate in quality assurance processes, programs, and initiatives
- Safeguards customer's privacy and other proprietary information
What type of benefits will you receive?
- Competitive earnings starting at $16/hr
- Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance
- 401(k) plan with company match, employee stock purchase plan
- Paid vacation, holidays, and sick leave
- Employee discounts, tuition reimbursement, dependent scholarship awards
- Industry leading, quality, comprehensive training program
Why should you choose Orkin?
- Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers
- The Pest Management Industry is growing – and is a recession resistant line of business
- You have a service-oriented mindset that leads you to build loyalty and trust with clients
- You hold yourself responsible to commitments
- You value being part of a team
- You want to join a company that supports the community
- Orkin is financially stable and growing as the largest subsidiary of Rollins, , (NYSE: ROL), headquartered in Atlanta, GA
Are you ready to join the Best in Pests?
QualificationsWhat do you need to be successful?
- Previous experience in Customer Service or Sales preferred
- High School Diploma or equivalent required
- Ability to pass a drug screen and background check is required
- Excellent interpersonal and communication skills
- Basic computer skills in various software and web-based applications
- Proficient in Microsoft Office
- Strong attention to detail and follow through
- Demonstrated ability to prioritize tasks and manage time efficiently
What will my work environment be like?
Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:
- Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time.
- Be able to regularly lift and/or move up to 25 pounds.
Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer
-
Housekeeping Specialist
7 days ago
Zionsville, Indiana, United States Independence Village Full timeJob DescriptionJob DescriptionHousekeeping Specialist Independence Village WAGES ON-DEMANDGet early access to your wages ahead of paydayPosition Summary:As a Housekeeping Specialist, you will be responsible for cleaning our Memory Care residents' apartments and public areas according to a schedule and established procedures. Our Housekeeping Specialist for...
-
Maintenance Billing Specialist
6 days ago
Zionsville, Indiana, United States Jet Access Full timeTitle: Maintenance Billing SpecialistLocation: Zionsville, INReports to: Director of Maintenance or Base Maintenance ManagerThe Company: Expect it all at Jet Access and our family of companies that provide premier private air travel, charter, aircraft management, sales, maintenance, flight training, airport operation and management.Our Jet Access family...
-
Salesperson nights
7 days ago
Zionsville, Indiana, United States Great Lakes Ace Full timeFull Time Sales Associate (Zionsville, IN) Store Zionsville, IN Job Type: Full time The primary responsibilities of the Sales Associate position are to maintain outstanding customer service, generate sales, merchandise product, own assigned departments and support the store Greets all customers and assists in answering questions about merchandise and...
-
Full Time
4 weeks ago
Zionsville, Indiana, United States Lowe's Full timeWhat You Will DoAll Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need.As a Head Cashier, this means:Delivering a checkout experience that is quick, professional, and friendly. Ensuring merchandise is accurately scanned and meets the needs of the customer....
-
Full Time
3 weeks ago
Zionsville, Indiana, United States Lowe's Full timeWhat You Will DoAll Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need.As a Head Cashier, this means:Delivering a checkout experience that is quick, professional, and friendly. Ensuring merchandise is accurately scanned and meets the needs of the customer....
-
Traveling Electrical Project Manager
7 days ago
Zionsville, Indiana, United States Gaylor Full timeTraveling Electrical Project Manager You could be just the right applicant for this job Read all associated information and make sure to apply. US-IN-Indianapolis Job ID:Type: Regular Full-Time # of Openings: 1 Category: Project Management National Travel Overview OUR VISION. The HIGHEST PERFORMING NATIONAL CONTRACTOR OF EXCELLENCE, delivering on our...
-
PC Technician
3 weeks ago
Zionsville, Indiana, United States Orkin LLC Full timeWant to Join the Best in Pests? Go Pro with Orkin. As an Orkin Pro, you'll put the "pro" in protecting what people value most: their home. You'll have more than a job—you'll have a career with growth potential and benefits that go beyond the basics. This includes a company vehicle, competitive pay and a 401(k) program. Not to mention, you'll receive...
-
PC Technician
4 weeks ago
Zionsville, Indiana, United States Orkin LLC Full timeWant to Join the Best in Pests? Go Pro with Orkin. As an Orkin Pro, you'll put the "pro" in protecting what people value most: their home. You'll have more than a job—you'll have a career with growth potential and benefits that go beyond the basics. This includes a company vehicle, competitive pay and a 401(k) program. Not to mention, you'll receive...
-
Project Engineer/Administrator
7 days ago
Zionsville, Indiana, United States Gaylor Full timeProject Engineer/AdministratorUS-IN-IndianapolisJob ID:Type: Regular Full-Time# of Openings: 1Category: EngineeringNational TravelOverviewOUR VISION. The HIGHEST PERFORMING NATIONAL CONTRACTOR OF EXCELLENCE, delivering on our Cornerstone of Reliable Resources, Outcomes, and Insights; dedicated to innovation, quality, and our genuine care for people.OUR...
-
Pricing Actuary
4 weeks ago
Zionsville, Indiana, United States Group 1001 Full timeGroup 1001 is a consumer-centric, technology-driven family of insurance companies on a mission to deliver outstanding value and operational performance by combining financial strength and stability with deep insurance expertise and a can-do culture. Group1001's culture emphasizes the importance of collaboration, communication, core business focus, risk...
-
Contract Administration Representative
7 days ago
Zionsville, Indiana, United States Group1001 Full timeGroup 1001 is a consumer-centric, technology-driven family of insurance companies on a mission to deliver outstanding value and operational performance by combining financial strength and stability with deep insurance expertise and a can-do culture. Group1001's culture emphasizes the importance of collaboration, communication, core business focus, risk...
-
Pricing Actuary
3 weeks ago
Zionsville, Indiana, United States Group 1001 Full timeGroup 1001 is a consumer-centric, technology-driven family of insurance companies on a mission to deliver outstanding value and operational performance by combining financial strength and stability with deep insurance expertise and a can-do culture. Group1001's culture emphasizes the importance of collaboration, communication, core business focus, risk...
-
Internal Wholesaler
7 days ago
Zionsville, Indiana, United States Group1001 Full timeGroup 1001 is a consumer-centric, technology-driven family of insurance companies on a mission to deliver outstanding value and operational performance by combining financial strength and stability with deep insurance expertise and a can-do culture. Group1001's culture emphasizes the importance of collaboration, communication, core business focus, risk...
-
Customer Relations Specialist
4 weeks ago
Zionsville, United States Orkin LLC Full timeWe Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, you’ll be critical to helping our customers feel we’ve delivered on our promise. That means building on our reputation for top-notch service from the industry leader with more than 120 years of protecting homes and businesses. Our Customer Service...
-
Customer Specialist
1 month ago
Zionsville, United States CarMax Full time7151 - Greenwood - 5310 Claybrooke Commons Drive, Indianapolis, Indiana, 46237 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless...
-
Customer Specialist
3 weeks ago
Zionsville, United States CarMax Full time7151 - Greenwood - 5310 Claybrooke Commons Drive, Indianapolis, Indiana, 46237 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless...
-
Zionsville, United States Group1001 Full timeGroup 1001 is a consumer-centric, technology-driven family of insurance companies on a mission to deliver outstanding value and operational performance by combining financial strength and stability with deep insurance expertise and a can-do culture. Group1001's culture emphasizes the importance of collaboration, communication, core business focus, risk...
-
Zionsville, United States Group1001 Full timeGroup 1001 is a consumer-centric, technology-driven family of insurance companies on a mission to deliver outstanding value and operational performance by combining financial strength and stability with deep insurance expertise and a can-do culture. Group1001's culture emphasizes the importance of collaboration, communication, core business focus, risk...
-
Photography Support Specialist
1 month ago
Zionsville, United States Shutterfly Full timeAt Lifetouch (part of the Shutterfly family of brands), we believe there is extraordinary power in self-expression. Built on the tradition of “Picture Day,” Lifetouch has captured the unique personalities of children and families for more than 85 years. As part of the Shutterfly family of brands, we’re all about people — bringing them...
-
Subrogation Specialist
2 months ago
Zionsville, United States Fleet Response Full timeJob DescriptionJob Description***Eligibility for Sign On Bonus***Are you interested in joining a fast growing and customer focused company that is consistently rated as one of the Top Workplaces in Northeast Ohio? Do you feel that hard work should pay off and you value things like workplace flexibility, career advancement opportunities, a positive culture...
-
Maintenance Billing Specialist
3 weeks ago
Zionsville, United States Jet Access Full timeTitle: Maintenance Billing Specialist Location: Zionsville, IN Reports to: Director of Maintenance or Base Maintenance Manager The Company: Expect it all at Jet Access and our family of companies that provide premier private air travel, charter, aircraft management, sales, maintenance, flight training, airport operation and management. Our Jet Access...
-
Sales Support Specialist, Imo Channel
1 week ago
Zionsville, United States Group 1001 Full timeGroup 1001_ _is a consumer-centric, technology-driven family of insurance companies on a mission to deliver outstanding value and operational performance by combining financial strength and stability with deep insurance expertise and a can-do culture. Group1001’s culture emphasizes the importance of collaboration, communication, core business focus, risk...
-
Housekeeping Specialist
3 weeks ago
Zionsville, United States Common Sail Investment Group Full timeHousekeeping Specialist Independence Village WAGES ON-DEMAND! Get early access to your wages ahead of payday Position Summary: As a Housekeeping Specialist, you will be responsible for cleaning our Memory Care residents' apartments and public areas according to a schedule and established procedures. Our Housekeeping Specialist for our Memory Care...
-
Customer Service Representative
4 weeks ago
Zionsville, United States Stephanie Marzano - State Farm Agency Full timeState Farm Agency, located in Zionsville, IN is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. Insurance experience is not required as we will train the right person with the right skill set. If you have a talent for customer care and understand the needs and motivations of people, we want you...
-
Customer Service Representative
1 month ago
Zionsville, United States Staff My Agency Full timeState Farm Agency, located in Zionsville, IN is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. Insurance experience is not required as we will train the right person with the right skill set. If you have a talent for customer care and understand the needs and motivations of people, we want you on...
-
Customer Service Representative
1 month ago
Zionsville, United States Stephanie Marzano - State Farm Agency Full timeJob DescriptionJob DescriptionState Farm Agency, located in Zionsville, IN is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. Insurance experience is not required as we will train the right person with the right skill set. If you have a talent for customer care and understand the needs and...
-
Customer Success Director
1 day ago
Zionsville, United States Terra Firma Enterprises, INC Full timeJob DescriptionJob DescriptionNorth America’s Largest Franchised Lawn Care Company continues its successful growth and now is the perfect time for you to join our Amazing Team. With the greatest products, services, and employees in the world, we will continue to be America’s choice when selecting a Lawn Care Professional. Come to work with your...
-
Customer Success Director
3 weeks ago
Zionsville, United States Terra Firma Enterprises, INC Full timeJob DescriptionJob DescriptionNorth America’s Largest Franchised Lawn Care Company continues its successful growth and now is the perfect time for you to join our Amazing Team. With the greatest products, services, and employees in the world, we will continue to be America’s choice when selecting a Lawn Care Professional. Come to work with your...
-
Housekeeping Specialist
4 weeks ago
Zionsville, United States Independence Village Full timeJob DescriptionJob DescriptionHousekeeping Specialist Independence Village WAGES ON-DEMAND!Get early access to your wages ahead of paydayPosition Summary:As a Housekeeping Specialist, you will be responsible for cleaning our Memory Care residents’ apartments and public areas according to a schedule and established procedures. Our Housekeeping Specialist...
-
Customer Service Coordinator
1 week ago
Zionsville, United States Group 1001 Full timeGroup 1001_ _is a consumer-centric, technology-driven family of insurance companies on a mission to deliver outstanding value and operational performance by combining financial strength and stability with deep insurance expertise and a can-do culture. Group1001’s culture emphasizes the importance of collaboration, communication, core business focus, risk...
-
Customer Service Sales Representative
3 weeks ago
Zionsville, United States The West Agencies Full timeJob DescriptionJob DescriptionWelcome to the West agency! We are seeking a handful of self motivated people who are looking to better themselves and their careers. We give the opportunity to build your own business with a limitless opportunity for growth and advancement. We will provide you with all the resources and training needed for your success, your...
-
Entry Level Lead Acquisition Specialist
2 weeks ago
Zionsville, United States Kaizen Full timeKaizen has partnered up with one of the biggest names in the home improvement industry: Renewal by Andersen. We are on the search for ENTRY LEVEL motivated individuals to join our growing sales team to support this growth! We are currently offering both seasonal and permanent roles. As a Lead Acquisition Specialist, you will master the knowledge and skills...
-
Licensed Pest Control Specialist
1 month ago
Zionsville, United States Hawx Services, LLC Full timeAbout Hawx: Founded in 2013, Hawx Pest Control is a customer-centric and technology-driven company that is in the process of revolutionizing the pest control industry. As we embark on a period of rapid growth, we are adding ambitious, career-oriented team members. At Hawx we pride ourselves on our company culture. Not only are our team members treated with...