Associate Client Solutions Manager
3 weeks ago
Job DescriptionAbout this RoleOur company is looking for an Associate Client Solutions Manager to help us develop winning media solutions, drive revenue, and increase client retention. In this collaborative client management role, you will build off a deep understanding of our business offerings as well as the needs of our clients. The primary role of the Associate CSM is to partner with the sales team to develop key relationships, drive revenue and boost results through analysis, negotiation, and optimization of complex omnichannel media programs.
ResponsibilitiesClient Relationship ManagementProvide world class service to clients internally and externally, serving as a client advocate and primary point of contact, ensuring quality and delivery of service and that all issues, client or internal, are followed through to resolution in a timely manner. Develop and cultivate client relationships by consulting with advertisers on their key goals, challenges, and growth opportunities. Successfully project management while communicating and collaborating with internal teams including Sales, Account Management, Creative, Ad Operations and Finance to ensure timely submission of proposals and deliverables.
Sales Support & Media Strategy DevelopmentSupport in developing media plan recommendations based on retailer product knowledge, keeping in mind individual brand performance goals and growth. Support material creation from initial sales pitch to campaign completion, including contract creation, overseeing creative and asset management and platform setup and execution. Ensure 100% accuracy with CRM data input and campaign setup including but not limited to paperwork.
Campaign Execution & OperationsManage asset collection with Client. Handle campaign setup within multiple Ad Serving tool(s) and/or communication to Campaign Manager, oversee campaign implementation and ensure trafficking accuracy. Monitor campaign performance and pacing, if necessary, provide campaign optimization recommendations.Inform clients of campaign status, if necessary, gather approvals from Business Lead and/or client on optimizations, make goods, etc.
Oversee billing/invoicing process; confirm billing details with supplier for CRM input, Finance communication and manage any invoice adjustments. Review and finalize campaign completion reports. Drive Results:Regularly analyze program performance in conjunction with client business goals to provide consultative guidance that drives performance and incremental opportunities.
Other:Challenge yourself to become an expert in digital media channels for maximum impact – including display, mobile, search, social and online video, among others. Requirements / SkillsBA/BS degree or equivalent. Self-starter, naturally inquisitive and eager to grow.
Excellent interpersonal communication skills. Solution oriented mindset / Analytical thinker. Technical aptitude and the ability to pick up new technology quickly.
Efficient time management skills – able to sustain timeline management and campaign deliverables. Strong organizational skills. Ability to work under pressure and adapt quickly to adverse situations.
Problem-solver with investigative skills. Additional InformationAbout EpsilonEpsilon is a global advertising and marketing technology company positioned at the center of Publicis Groupe. Epsilon accelerates clients' ability to harness the power of their first-party data to activate campaigns across channels and devices, with an unparalleled ability to prove outcomes.
The company's industry-leading technology connects advertisers with consumers to drive performance while respecting and protecting consumer privacy. Epsilon's people-based identity graph allows brands, agencies and publishers to reach real people, not cookies or devices, across the open web. For more information, visit you're one of us, you get to run with the best.
For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements.
Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC:Our Culture: at Epsilon: People Deserve
Great BenefitsWe know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career. Epsilon is an Equal Opportunity Employer.
Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process.
#LI-RW1REF229094F
-
Client Solutions Associate
5 days ago
Chicago, Illinois, United States Resource Environmental Solutions Full timeOverview: RES is currently accepting applications for the position of Client Solutions Associate in our Milwaukee, WI, Brodhead, WI or Chicago, IL offices. The Client Solutions Associate position is designed to be an initial entry point into the RES Sales team and plays a major function in supporting the pursuit of RES new business opportunities and...
-
Client Solutions Associate
5 days ago
Chicago, Illinois, United States Resource Environmental Solutions LLC Full timeOverview:The Client Solutions Associate role is a starting point in the RES Sales team, supporting RES's pursuit of new business opportunities and growth strategy.This position involves assisting in identifying potential projects for clients, building the sales pipeline, and developing client deliverables to deliver ecological restoration and water resource...
-
Client Solutions Manager
4 weeks ago
Chicago, Illinois, United States Epsilon Full timeJob DescriptionAbout this RoleOur company is looking for a Client Solutions Manager to help us develop winning media solutions, drive revenue, and increase client retention. In this collaborative client management role, you will build off a deep understanding of our business offerings as well as the needs of our clients. The primary role of the CSM is to...
-
Client Solutions Manager
3 weeks ago
Chicago, Illinois, United States Epsilon Full timeJob DescriptionAbout this RoleOur company is looking for a Client Solutions Manager to help us develop winning media solutions, drive revenue, and increase client retention. In this collaborative client management role, you will build off a deep understanding of our business offerings as well as the needs of our clients. The primary role of the CSM is to...
-
Client Solutions Manager
5 days ago
Chicago, Illinois, United States PUBLICIS GROUPE Full timeCompany DescriptionJob DescriptionAbout this RoleOur company is looking for a Client Solutions Manager to help us develop winning media solutions, drive revenue, and increase client retention. In this collaborative client management role, you will build off a deep understanding of our business offerings as well as the needs of our clients. The primary role...
-
Client Solutions Director
5 days ago
Chicago, Illinois, United States Hearst Full timeWelcome to iCrossing!Here at iCrossing, we've been teaming up with top B2B and B2C brands for more than two decades, providing innovative marketing and tech solutions that elevate brand experiences and marketing strategies to deliver exceptional business results. Our approach revolves around people, enhancing customer, employee, and user experiences across...
-
Client Solutions Manager, Big Box
5 days ago
Chicago, Illinois, United States TikTok Full timeResponsibilitiesCompany Overview:TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, Mountain View, New York, Austin, London, Paris, Berlin, Dubai, Singapore, Jakarta, São Paulo, Seoul and Tokyo.Why Join Us:Creation is the core of TikTok's...
-
Chicago, Illinois, United States Northern Trust Full timeAbout Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring...
-
Client Associate
3 weeks ago
Chicago, Illinois, United States Epsilon Full timePosition: Client Associate 2Job DescriptionThe Client Associate will grow a current book of business. They will identify, influence, present, close deals with customers and meet and exceed quotas by leading and leveraging Epsilon's capabilities.Responsibilities:An individual contributor role that is responsible for significant revenue growth by using general...
-
Client Associate
4 weeks ago
Chicago, Illinois, United States Epsilon Full timePosition: Client Associate 2Job DescriptionThe Client Associate will grow a current book of business. They will identify, influence, present, close deals with customers and meet and exceed quotas by leading and leveraging Epsilon's capabilities.Responsibilities:An individual contributor role that is responsible for significant revenue growth by using general...
-
Client Associate
4 weeks ago
Chicago, Illinois, United States Epsilon Full timePosition: Client Associate 2Job DescriptionThe Client Associate will grow a current book of business. They will identify, influence, present, close deals with customers and meet and exceed quotas by leading and leveraging Epsilon's capabilities.Responsibilities:An individual contributor role that is responsible for significant revenue growth by using general...
-
Chicago, Illinois, United States Northern Trust Full timeAbout Northern Trust:Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring...
-
Registered Wealth Management Client Associate
3 weeks ago
Chicago, Illinois, United States Bank of America Full timeJob Description:Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education,...
-
Associate Solution Engineer
5 days ago
Chicago, Illinois, United States VusionGroup Full timeJob DescriptionJob DescriptionCompany DescriptionAre you ready to develop the future of retail? As the world's leader in IoT and data technologies for commerce, our mission is to help retailers and brands use digitalization to become more efficient, more intelligent, and more sustainable—and in doing so, enable more positive commerce. VusionGroup is a...
-
Chicago, Illinois, United States Bank of America Full timeJob Description:Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education,...
-
Client Service Associate
5 days ago
Chicago, Illinois, United States JPMorgan Chase Bank, N.A. Full timeBe a trusted advisor to our Commercial Bank clients. Manage multiple relationships with our clients to help provide support for any issues that may arise with the use of our complex treasury and cash management products and services. As a Client Service Associate in the Commercial Bank, you will resolve client requests while working in partnership with...
-
Senior Client Associate
5 days ago
Chicago, Illinois, United States Publicis Groupe Full timeCompany DescriptionJob DescriptionThe Sr Client Associate will grow a current book of business. They will identify, influence, present, close deals with customers and meet and exceed quotas by leading and leveraging Epsilon's capabilities.Responsibilities :An individual contributor role that is responsible for significant revenue growth by using general...
-
Senior Client Associate
5 days ago
Chicago, Illinois, United States Publicis Groupe Full timeCompany DescriptionJob DescriptionThe Sr Client Associate will grow a current book of business. They will identify, influence, present, close deals with customers and meet and exceed quotas by leading and leveraging Epsilon's capabilities.Responsibilities : An individual contributor role that is responsible for significant revenue growth by using general...
-
Software Solutions Client Accounting
5 days ago
Chicago, Illinois, United States CohnReznick Full timeSoftware Solutions Client Accounting - Senior Consultant Opportunity ID 7527 Department(s) AdvisoryLocation(s) ChicagoFunction AdvisoryAs CohnReznick grows, so do our career opportunities. As one of the nation's top Professional Services and Business Advisory firms, we foster teams in Advisory, Assurance, and Tax services that value innovation and...
-
Client Partner
5 days ago
Chicago, Illinois, United States Provoke Solutions Full timeChicago, IL, United States SLT & ELT USJoin the dynamic team at Provoke, where we're not just about meeting expectations but exceeding them. We're looking for innovative professionals who are passionate about driving exceptional outcomes for our customers. At Provoke, you'll be empowered to challenge the status quo and encouraged to think differently,...
