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Field Tech Innovation Trainer

4 months ago

Cincinnati, Ohio, United States First Student Full time


Job Description:
First for a reason
First Student is the largest school transportation provider in North America with more than a century of experience providing safe and reliable transportation. We work with 1,250 school districts in 39 states and 8 Canadian provinces carrying approximately five million students in 21,000 schools daily.

About the Position
Field Tech Innovation Trainer will guide and assist location management and drivers in establishing proper operating processes and procedures to support school district route scheduling and operations. Will provide training and support for scheduling applications as well as the DriverHub Tablet Workflow Application. Will travel to US and Canada based First Student depots for three weeks out of the month for onsite training and support and will work remotely for one week out of the month.

Responsibilities:
  • Participates as a SME in school bus operations and leads the deployment needed processes to allow success with route scheduling and DriverHub training and support. Becomes a SME of the DriverHub Workflow application and leads assigned onsite support.
  • Provides guidance for locations in preparation for deployment and performs duties onsite during implementation.
  • Assists in the ongoing development and communication of the vision and mission of DriverHub Project.
  • Leads driver training sessions and supports drivers in the yard and as part of selected ride-alongs.
  • Effectively manages time, resources, and processes, assisting Lead and other team members as necessary
  • Supports change in people, structure, and processes that move the organization from where we are now to where we want to be.
  • Takes full accountability to deliver on commitments.
  • Establishes partnerships at all levels and within the team or department to achieve optimum results.
  • Supports vision and mission, achieves aggressive performance targets, continuously improves performance, assists others, and recognizes others for their contribution.
  • Escalates all identified issues
Qualifications:
  • Undergraduate degree preferred
  • High School Diploma or equivalent
  • Logistics and operations background (2+ years)
  • Excellent analytic and computer skills
  • Excellent communication skills
  • Displays leadership and has ability to challenge others in a team environment
First for a Reason

Benefits
We offer competitive compensation and benefits (which vary based on role, location, and business), including physical and mental health initiatives, medical/dental/vision, 401(k), and paid holiday/vacation.

Professional Advancement
Start here. Go far. We believe in promoting from within which means tremendous opportunities for you, thanks to our strong presence across North America. In addition, our 3 to 5 month Manager-In-Development program prepares future leaders at First Student.

Extensive Training
Build skills and knowledge in such areas as safety and security, injury prevention, technology and equipment, and job efficiency.

Diversity & Inclusion
Because we're stronger together, we aspire to have a culture where all people are First. We're committed to providing an inclusive and diverse working environment for everyone every day.

Community Service & Impact
Go where opportunity meets community. Our customers are at the heart of everything we do. As the face of First in your community, you'll have a positive impact on others.

Apply today and get your career on the road with First Student

In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request
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