Class II Compliance Operations Support

Found in: beBee jobs US - 2 weeks ago

Las Vegas, Nevada, United States Aristocrat Full time
SummaryThe role will be responsible for supporting the development and deployment of enhancements to the various IT platforms the compliance organization uses to support the management of our compliance obligations, related to the delivery of product to customers. (Compliance support)

This will include engagement with various business stakeholders within and outside compliance, to improve how we meet the complex requirements of the Class II compliance support process.

The objective is delivery of effective process for customers to whom Aristocrat markets both CII and CIII products.

During the lifecycle for deployment of system enhancements which form part of those solutions, the holder of this role will be responsible for various activities including requirements gathering, process mapping, workshop planning and execution, creation and grooming of user stories, along with execution of test scripts.

The holder of the role will also be the initial "go to" person for questions around systems operation for the compliance support process, and the primary compliance representative on projects related to alignment of CII and CIII processes as it relates to compliance support. The support provided will include provision of guidance on how the various systems work, individually and together, and how a transaction should be processed effectively.

Documenting bugs or defects identified as an outcome of investigation into a user story, in applicable software development management tools, will also be required.

The role will be based in Las Vegas and will be required to support the business during north America business hours. Aristocrat is committed to a hybrid and flexible work model, where working from home and flexible work form part of an overall work pattern including a proportion of time spent at Aristocrat offices.What you'll do
  • Provide project and technical insight, for users, serving as initial "go to" person for expert assistance for technology systems.
  • Creation of test cases for planned enhancements to compliance support functionality.
  • Manage and respond to queries from within compliance and from other users interacting with compliance systems.
  • Support software engineering activities such as analyzing, designing, coding, writing and running unit tests and assisting with debugging software programs.
  • Develop metrics for process measurement and assist in evolution of processing of this data in Signavio.
  • Assist in release management including testing and closing stories within required timelines.
  • Support projects by participating in and/or running workshops.
  • Interact with various stakeholders from across the business, attend meetings and present ideas and solutions.
What we're looking for
  • Passionate, self-motivated, enthusiastic people who are continuously seeking ways to achieve excellence.
  • Minimum 2 - 4 years of hands-on experience in finding solutions to process/technical issues.
  • Bachelor's degree in computer science, Engineering, a related field, or its equivalent, would be beneficial.
  • Experience with software development lifecycles and multiple releases of enterprise-class software products.
  • Ability to analyze information and use logic to perform tasks efficiently, within deadlines.
  • Possesses good problem-solving skills to address work-related issues and problems.
  • Possesses good organizational skills.
  • Proven experience in working with and within cross functional business teams, and software delivery teams.
  • Ability to effectively communicate across cross-functional teams and technical and business engagement managers.
  • Ability to prepare, present and clearly communicate solutions to both technical and business audiences.
  • Possesses a high level of personal and professional accountability and is able to enlist the cooperation of peer groups involved in common business goals and objectives.
  • Can meet changing demands and adapt to frequently changing priorities.
  • Demonstrates excellent oral and written communication skills along with excellent customer service skills.

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