Customer Success Lead

You are an experienced Customer Success Manager with superior relationship management skills, intent on helping a tech organization achieve its mission by building strong relationships with clients and driving deeper into accounts. We're EngagedMD and we have a patient journey application used by more than 2 million users nationwide and internationally since...

Job Title:Senior Customer Success Manager- Public SectorRole Overview:The Senior Customer Success Manager is responsible for driving customer loyalty, adoption, and implementation of Trellix Solutions. This dynamic and customer centric individual must be comfortable consulting with large customer accounts with the ability to articulate the value of Trellix...

Description The Customer Experience Lead serves as the Voice of the Customer, responsible for ensuring a positive overall customer experience across the scope of the Performance Work Statement (PWS). This role involves monitoring and maintaining Service Level Agreements (SLAs), analyzing IT Service Management (ITSM) system tickets to identify areas for...

Job TypeFull-timeDescriptionRequired:10-15 years of professional experience designing, creating and implementing java applications.Minimum 8 years experience programming with Java.Demonstrated problem solving and analytical abilities.Demonstrated management experience.Excellent written and verbal communication skills.Minimum active TS clearance.Ability to...

Lead Retention Specialist/Case ManagerWe are seeking a Lead Retention Specialist/Case Manager who will be responsible for collecting and tracking the employment gain and retention data from the Student Services Departments.Performs data collection, analysis, and interpretation of Annual School Performance Index Report & Evaluation (ASPIRE) and other...

Orbital Insight is a fast growing provider of geospatial data and geo-analytic services to commercial, nonprofit and public sector clients across the globe. Leveraging advancements in computer vision and cloud computing, Orbital Insight is turning millions of images into a big-picture understanding of the world that is quantitatively grounded in observation,...

Summary This position serves as a Lead Budget Analyst in the Justice Management Division, Budget Staff, Working Capital Fund and Business Transformation Group located in Washington, DC. The Budget Staff has principal departmental responsibility for the development, direction, and execution of Department-wide program budget operations; funds control;...

cFocus Software seeks an ISSO Team Lead to join our program supporting USDHS at the Freedom Center in Herndon, Virginia. This position has remote capabilities. This position requires an active Secret clearance and must meet 8570 requirements.Qualifications:Bachelor's Degree or equivalent experience in a computer, engineering, or science field.Active Secret...

Mattermost provides secure, workflow-centric collaboration for technical and operational teams that need to meet nation-state-level security and trust requirements. We serve technology, public sector, national defense, and financial services industries with customers ranging from tech giants to the world's largest banks, to the U.S. Department of Defense and...

At Arc Aspicio, you can join a leading consulting firm that specializes in human capital, management, and strategy professional services to deliver compelling solutions.We invest in hiring, mentoring, and training smart, diverse, and self-driven professionals interested in all aspects of the company and our homeland security and government clients.Customer...

Please note it is preferred that applicants reside in the Washington D.C. or New York City areaAbout Alethea:Founded in 2019, Alethea is a tech company that detects and mitigates instances of disinformation and social media manipulation to help clients navigate the new digital reality. We protect clients from the threat of disinformation that targets brands,...

Description The Security & Monitoring Lead serves as the Information Systems Security Manager (ISSM) for all projects, initiatives, and applications developed under the contract. This role is responsible for developing and implementing security processes, ensuring compliance with relevant regulations and policies, overseeing Information System Security...

What will your job look like? You will provide technical leadership to software engineers by coaching and mentoring throughout end-to-end software development maintenance and lifecycle to achieve project goals to the required level of quality; promote team engagement and motivation. Provide recommendations to the software engineering manager for estimates...

Summary In this position you will work as a member of the Office of Professional Responsibility Team. The ideal candidate for this position will have experience leading a team of investigative analysts in support of researching, analyzing, and reporting on allegations of employee misconduct and harassment. Duties What will I do in this position if hired? In...

DutiesAs the federal agency whose mission is to ensure the fair and impartial administration of justice for all Americans, the Department of Justice is committed to fostering a diverse and inclusive work environment. To build and retain a workforce that reflects the diverse experiences and perspectives of the American people, we welcome applicants from the...

Are you passionate about helping students achieve their academic goals? Do you enjoy working in a diverse environment? If so then Carlos Rosario International Public Charter School (CRIPCS) has the perfect opportunity for you.Carlos Rosario International Public Charter School (CRIPCS) is an adult charter school that delivers high-quality education, career...

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.Database Management Manage the organization's databases, including design, installation, configuration, backup, recovery, and performance tuning, ensuring data integrity and availability.Security and Compliance Implement and maintain robust...

What We Do: AI Service Management (AISM):There are many examples of disruption in the consumer space – Uber disrupting the cab industry, Airbnb disrupting the hospitality industry and so on; but have you wondered who is disrupting support and operations? Aisera helps make businesses and customers successful by offering consumer-like user experience for...

Company DescriptionWe provide Premier Software Solutions specializing in custom application development, digital marketing, staffing and hosting. Job Description** GC, EAD, H4 EAD ONLY **** Candidates should currently be living in United States, preferably in Washington DC Metro **Candidates should have a minimum of 8 years experience working in a web...

What to know about the Customer teamDataiku is looking for an Associate Engagement Manager to join the team. The ideal candidate is an energetic individual who is passionate about deploying big data technologies and using data science to solve business problems, and who will efficiently help customers drive their projects to get the most out of Dataiku. As a...