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Adult Education and ELL Counselor

2 months ago

Cleveland, Ohio, United States Lakeshore Technical College Full time


Adult Education and ELL Counselor

# of Weeks: 52
Hours per week: 40.00
Work Schedule Days: Monday, Tuesday, Wednesday, Thursday, Friday
Schedule: 7:30am-4:00pm (4 days/week), 9:00am-5:30pm (1 day/week) Flexibility required to include day/evening/weekend hours, based upon the needs of the college.
Reports To: Executive Director of Enrollment and Retention
Recruitment Group: Full-Time Exempt
Multiple Locations - See job description for more details: No
Closing Date:
Salary Expectation: $58,656 to $63,425 annual salary (Note: The salary will commensurate based on education and occupational experience).
LAKESHORE'S MISSION:
Transform individuals to strengthen our communities through innovative and accessible learning.

Full-time Benefits Include:
Competitive health, dental, vision insurance
Up to $3,000 in tuition reimbursement annually | Professional development and growth opportunities
6.9% Wisconsin Retirement System (WRS) savings - matched dollar for dollar | 403(b) and 457 retirement savings options
College paid life and disability insurance | Health and dependent care Flex Spending Accounts
Onsite fitness center and walking path | Up to 8 weeks paid New Child Leave
Onsite wellness screenings

Lakeshore also offers generous paid time off starting with 15 days of vacation, 9 days of sick time, 6 days of personal leave,
10 holidays, and a one-week winter break.

Additional Perks:
Local discounts on food, entertainment, and events | Discounts on cell phone plans and rental cars
Common Read events | Culinary experiences from onsite emerging chefs | Identity theft protection
"Dress for your day" | Employee recognition and appreciation events
Campus closed six Fridays during summer

Benefits begin the first of the month coinciding with or following hire.
For additional information on our vast array of benefits, read through our benefits guide.

SHIFT:

7:30am to 4:00pm (4 days per week) | 9:00am to 5:30pm (1 day per week)
Flexibility required to include day/evening/weekend hours, based upon the needs of the college.

LOCATION:

Lakeshore Technical College - Sheboygan, Wisconsin

POSITION SUMMARY: The Adult Education and ELL Counselor is responsible for building relationships and maintaining contact with prospective and current students in Adult Education and ELL programs. Using their extensive knowledge of college resources, the Adult Education and ELL Counselor will provide career development services with a focus on student success. Serving as a backup to Program Counselors and Admissions Advisors, including but not limited to application, first-time program counseling and re-enrollment support, as well as providing as needed management responsibilities at Manitowoc and Sheboygan Learning Centers. This position is responsible for providing proactive high-quality program advising, both short- and long-term academic program and career planning, and degree program selection with a focus on student success towards degree completion. Services will guide students to meet employment and educational goals through job search assistance and/or college admissions. Provide an exceptional customer service experience to both internal and external customers throughout every interaction.

REASONABLE ACCOMODATIONS/ADA: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

ESSENTIAL JOB FUNCTIONS (Other duties may be assigned):

(60%) Student Retention
  • Proactively collaborate with college-wide departments, faculty, tutors, and academic support staff to advocate, identify, and meet the academic needs of students they advise.
  • Assist with recruitment and retention activities in support of the college and its strategic enrollment management goals, including completion of activity reports.
  • Conduct one-on-one and group advising sessions with students to create academic mapping plans for student success, address academic and personal concerns, early alerts, and provide referrals to Lakeshore support services as necessary.
  • Utilize available technology to monitor academic progress of students toward degree and/or certificate completion.
  • Collaborate with and provide backup support for admissions and program counseling using a holistic student support approach from application and first-time program counseling to degree completion.
  • Serve as backup to carry out day-to-day management responsibilities at the Manitowoc and Sheboygan Learning Centers when needed.
  • Counsel students who receive academic early alerts or are at risk of academic probation. Address and diffuse situations of conflict and crisis make appropriate referrals.
  • Responsible for effective student coaching, specifically in the areas of guiding students with career advising and guided pathways, transfer information, goal setting, time management, self-advocacy, and study skills.
  • Manage, research, and propose improvements based on student feedback.
(20%) Onboarding and Enrollment Counseling
  • Cultivate student relationships through web inquiries, incoming phone calls, outreach, and referrals, which includes assistance to identify their educational and career goals.
  • Host on- and off-campus visits and events for students, scheduled and drop-in appointments, and group advising sessions to assist students with program and course selection, registration, academic and career-goal planning, and financial aid, including some required evenings and weekends.
  • Build and maintain relationships with Lakeshore stakeholders such as area high schools, community organizations, businesses, and program advisory boards to advocate and promote Lakeshore programs, courses, and services.
  • Support and guide students through Lakeshore career assessment and development activities to assist in identifying career goals, including facilitation of Career Awareness sessions.
  • Advise students regarding Adult Education and ELL programs, college admissions requirements, identifying student needs, and monitoring progression of assigned students through the student experience with a focus on Lakeshore Manitowoc, Lakeshore Sheboygan, and justice-involved students in the district.
  • Develop and deliver Adult Education and ELL information programs, materials, and assist in new student orientation or intake.
(20%) Career and Academic Support Services
  • Provide career development services which may include but are not limited to; career assessment, personal statement review, mock interviewing, assessing trends in field, coaching search strategies for internships, co-ops and/or jobs, and resume and cover letter development.
  • Responsible for creating, promoting, and facilitating workshops; leading activities in a variety of topics including, but not limited to, academic, social, career, personal, financial, and cultural.
  • Be knowledgeable regarding relevant 4-year college articulation agreements and support student transition/transfer to continue their education.
EDUCATION AND EXPERIENCE:
  • Bachelor's degree from regionally accredited college or university in a related discipline required.
  • Three to five years of relevant occupational experience required.
Note: If educational/certification requirements are not met, candidates may be considered, however the expectation would be that they be met within 5 years of employment.

CERTIFICATES, LICENSES, REGISTRATION:
  • None
KNOWLEDGE, SKILLS, AND ABILITIES:

KNOWLEDGE:
  • Knowledge of Lakeshore's mission, vision, and strategic direction.
  • Working knowledge of student or career development theory and college enrollment and financial aid processes.
SKILLS:
  • Proficient in Microsoft Office suite (Word, Excel, PowerPoint, Outlook, etc.)
  • Excellent written and verbal communication skills.
  • Strong organizational and time-management skills.
  • Effective interpersonal skills and customer service skills.
  • Strong critical thinking and problem-solving skills.
ABILITIES:
  • Adapt quickly to new and changing technology.
  • Perform work accurately and thoroughly, with a high level of accountability and attention to detail.
  • Work independently, as part of a team and/or with minimal supervision.
  • Present self in a professional, ethical and respectful manner at all times.
  • Use discretion and maintain a high level of confidentiality.
  • Prioritize and manage multiple projects or tasks, maintaining deadlines.
  • Establish and maintain effective working relationships and relate successfully with staff, students and people of diverse cultural, social, or educational backgrounds.
Physical Demands/Work Environment:
  • While performing the duties of this job, the employee is regularly required to sit and talk or hear.
  • The employee frequently is required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms.
  • The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl.
  • The employee must occasionally lift and/or move up to 25 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Work environment may require multi-tasking.
  • The noise level in the work environment is usually moderate.
This job description is designed to cover the basic functions of the job and is not considered a detailed description of every job duty that is required, other duties may be assigned as needed. Duties, responsibilities, and activities may change at any time with or without notice to ensure the successful delivery of organizational objectives.

CONDITIONS OF EMPLOYMENT:
  • Employment conditional on completion of a Background Information Disclosure (BID) with the results acceptable to the College.
#LakeshoreProud

Lakeshore Technical College does not discriminate on the basis of race, creed, color, national origin, ancestry, religion, sex, disability, age, sexual orientation, genetic testing, lack of English skills, arrest or conviction record, political affiliation, veteran status, parental status, marital status, pregnancy or other protected categories, in its services, employment, programs, and/or educational programs and activities, including but not limited to admissions, access and participation. The college attempts to be in compliance with all federal laws including but not limited to Title IX & section 504. Inquiries regarding nondiscrimination policies are handled by the executive director of human resources/affirmative action officer, 1290 North Avenue, Cleveland WI 53015, phone or , ext. 1139.

Lakeshore Technical College provides reasonable accommodations to assist persons with disabilities to access or participate in its programs or activities. Persons requiring accommodation to access the college's programs, services, and/or employment should call LTC at or 888. Go To LTC , or TTY 711.

Website: WWW.GOTOLTC.EDU | Telephone: 1-888-GOTOLTC

To apply, visit

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