Enterprise ArchitectField CTO

3 weeks ago


Seattle, Washington, United States ServiceNow Full time

Job Description

ServiceNow is seeking Enterprise Architects to join our Team. The Enterprise Architecture Team is part of our pre-sales organization focused on building credibility and trust with the technical leaders in our largest customers by developing cross-functional strategies and solutions. Our team brings technical expertise, real-world experience, strong executive engagement skills and an inspirational mindset to help our customers understand the opportunities of the "platform of platforms" vision. We act as technical leaders for our customers most complex solutions, designed to ensure that they can realize the value they need. We do this by leveraging best practice and industry standards to build customer trust and architect best in class solutions.

While collaborating with customers, partners, and the wider ServiceNow sales team, the right candidate will create and communicate high-level architectures and strategies that are both written and verbal, to audiences up to and including the CIO/CTO level. The Enterprise Architect will elegantly articulate the advantage of ServiceNow being built on a single cloud platform consisting of a single user interface, one code base and one data model. The Enterprise Architect will also lead and participate in the delivery of workshops, best practice overviews, and educational sessions to existing customers and partners.

What you get to do in this role:

Engage with customer executives to identify pain points and opportunities to deliver value and then translate them into solutions from ServiceNow
Work with a wide variety of customers, colleagues and partners to help them understand the power of the Now platform and the potential opportunities of the future of work
Lead architecture and design engagements to demonstrate how ServiceNow meets the needs of strategic customers, including; IT Transformation, Digital Products/Services, Platform as a Service, Enterprise Service Management, and the co-creation of industry specific solutions.
Understand the business strategy of the customer and articulate how ServiceNow can enable and deliver value to their organization, seamlessly integrating into their current and future technology landscape
Understand the detail behind the ServiceNow and platform of platforms architecture and communicate it at various levels
Work with architecture development methods, modelling approaches and architecture patterns for integration
Interact at multiple levels within a customer account (Enterprise Architects, Domain Architects, Directors, VPs, and CXOs) and maintain these relationships throughout their customer journey.
Provide thought leadership and collaborate with internal ServiceNow business units
Identify, lead and contribute to the creation of best practices, white papers, workshops, etc

Qualifications:
Qualifications

To be successful in this role you have:

Passion and energy for building business relationships and is accustomed to driving the simplification of complex concepts into compelling customer proposals
Drive for results using out-of-the-box innovative thinking together with excellent problem-solving skills
An intrinsic ability to understand and prioritize work and is willing to make big bets when the time is right, to invest time and energy in the right areas.
Willingness to jump-in and roll-up their sleeves alongside customers, colleagues and partners to get things done faster and better.
10 or more years of proven success in influencing sales to senior technology leaders to drive change in a pre-sales, customer, or delivery focused role.
A track record of success in using Human Centered Design techniques to explore the customers current reality and set a vision for the future.
Expertise designing, implementing and managing advanced architectures in an application domain and integrating multiple systems or platforms
Experience with Enterprise Architecture or Application Architecture pre-sales in a software vendor or professional services environment.
Familiarity with common Enterprise and Industry Architecture frameworks such as: TOGAF, Zachman, IT4IT, BIAN, TMForum, etc.
Excellent understanding of the architectural principles for cloud-based platforms that include SaaS, PaaS, multi-tenancy, and automation
Experience and understanding of multiple technical domains - application, data, DevOps, AI/ML, integration, big data, mobility, analytics, etc.
Intrinsically curious and passionate about researching current and emerging technologies and developing innovative solutions
Experience presenting architecture concepts, designs, and goals to technology leaders and partners

TR21
Additional Information
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

From Fortune Fortune Media IP Limited All rights reserved. Used under license.

Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.



  • Seattle, Washington, United States Bristol Myers Squibb Company Full time

    Working with UsChallenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the...


  • Seattle, Washington, United States Zscaler Full time

    About Zscaler Zscaler (NASDAQ:ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company's cloud-native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. With...


  • Seattle, Washington, United States Amazon Full time

    Are you a customer-obsessed builder with a passion for helping customers achieve their full potential? Do you have the business savvy, Cloud Operations background, and sales skills necessary to help position AWS as the cloud provider of choice for customers? Do you love building new strategic and data-driven businesses? Join the Worldwide Specialist...

  • Director, US Data

    5 days ago


    Seattle, Washington, United States Amazon Full time

    Job ID: | Amazon Web Services, Inc. - A97Amazon Web Services (AWS) is seeking an experienced sales leader to help our customers accelerate their boldest Data and AI initiatives leveraging a combination of AWS Generative AI capabilities and the Modern Data Architecture. As the Director of US Data and AI Sales, you will lead a team of Leader of Leaders,...


  • Seattle, Washington, United States ExtraHop Full time

    ExtraHop is on a mission to protect and propagate trust by revealing the cybertruth: the truth about the attackers already inside an organization's network, the truth about what they're doing, and how to stop them at top speed. We partner with every customer, every day, to reveal it. Are you ready to join us?ExtraHop is a leading provider of network...

  • Sr. WW Specialist

    5 days ago


    Seattle, Washington, United States Mygwork - Lgbtq+ Business Community Full time

    :Are you a customer-obsessed builder with a passion for helping customers achieve their full potential? Do you have the business savvy, GenAI background, and sales skills necessary to help position AWS as the cloud provider of choice for customers? Do you love building new strategic and data-driven businesses? Join the Worldwide Specialist Organization...


  • Seattle, United States ServiceNow Full time

    Job Description ServiceNow is seeking Enterprise Architects to join our Team. The Enterprise Architecture Team is part of our pre-sales organization focused on building credibility and trust with the technical leaders in our largest customers by developing cross-functional strategies and solutions. Our team brings technical expertise, real-world experience,...


  • Seattle, United States ServiceNow Full time

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...


  • Seattle, United States CareerBuilder Full time

    Our Company Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with...


  • Seattle, United States Zscaler Full time

    About Zscaler Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company's cloud-native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. With...


  • Seattle, United States Amazon Web Services, Inc. Full time

    Are you a customer-obsessed builder with a passion for helping customers achieve their full potential? Do you have the business savvy, background in cloud computing and multiple technical domains such as edge, hybrid edge and hyper converged computing, HPC, networking, security, and IoT? Do you have the sales skills necessary to help position AWS as the...

  • Regional VP of Sales

    3 weeks ago


    Seattle, United States Prime Team Partners Full time

    Regional VP of Sales - West Region Our client, a pioneer in AI-driven solutions, is at the forefront of business transformation, utilizing state-of-the-art AI and Generative AI technologies to revolutionize the industry. Their AI Copilot, equipped with domain-specific large language models (LLMs), delivers dynamic interactions and automates tasks through...


  • Seattle, United States SecureW2 Full time

    SecureW2 is a SaaS Cybersecurity company pioneering the development of certificate-driven enterprise security. We specialize in passwordless security for wired, wireless, VPN, and ZTNA, and application security, ensuring an organization is protected from credential and data theft. Our clientele ranges from Peloton , Symantec , STMicroelectronics , The...


  • Seattle, United States Censys Full time

    Censys knows the internet and cloud better than anyone else. Attack Surface Management provides customers with an attacker-centric view of all externally facing internet and cloud to extend visibility, prioritize, and remediate the most critical risk exposures that will actually lead to a breach. Our daily IPv4 scans and the worlds largest SSL/TLS...

  • Senior Product Manager

    2 months ago


    Seattle, United States SecureW2 Full time

    Job DescriptionJob DescriptionSalary: SecureW2 is a SaaS Cybersecurity company pioneering the development of certificate-driven enterprise security. We specialize in passwordless security for wired, wireless, VPN, and ZTNA, and application security, ensuring an organization is protected from credential and data theft. Our clientele ranges...


  • Seattle, WA, United States SecureW2 Full time

    SecureW2 is a SaaS Cybersecurity company pioneering the development of certificate-driven enterprise security. We specialize in passwordless security for wired, wireless, VPN, and ZTNA, and application security, ensuring an organization is protected from credential and data theft.  Our clientele ranges from Peloton , Symantec , STMicroelectronics , ...


  • Seattle, United States Amazon Web Services, Inc. - A97 Full time

    Are you passionate about driving innovation and shaping the future of Artificial Intelligence at AWS? Do you thrive on collaborating with cross-functional teams to unlock new opportunities and deliver exceptional customer experiences? If so, we have an exciting opportunity for you to join the Worldwide Specialist Organization (WWSO) Generative AI Labs team...

  • Sr. WW Specialist

    6 days ago


    Seattle, United States Amazon Web Services, Inc. Full time

    Are you a customer-obsessed builder with a passion for helping customers achieve their full potential? Do you have the business savvy, GenAI background, and sales skills necessary to help position AWS as the cloud provider of choice for customers? Do you love building new strategic and data-driven businesses? Join the Worldwide Specialist Organization (WWSO)...


  • Seattle, United States Amazon Web Services, Inc. - A97 Full time

    Are you passionate about driving innovation and shaping the future of Artificial Intelligence at AWS? Do you thrive on collaborating with cross-functional teams to unlock new opportunities and deliver exceptional customer experiences? If so, we have an exciting opportunity for you to join the Worldwide Specialist Organization (WWSO) Generative AI Labs team...


  • Seattle, United States Palo Alto Networks Full time

    Company Description Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and...


  • Seattle, United States Palo Alto Networks Full time

    Company Description Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and...


  • Seattle, WA, United States Brevo, Inc. Full time

    Brevo, formerly known as Sendinblue, is the leading customer relationship management (CRM) suite designed to fully cultivate long-term customer relationships to empower businesses and expand in a fast-changing digital world. Brevo makes it simple and accessible for businesses to grow their customer relationships with intuitive and scalable marketing and CRM...


  • Seattle, United States a portfolio company of the AI2 Incubator Full time

    Sr. ML Engineer at Stealth AI StartupAbout the company: We're on a mission to help manufacturers bring the safest and highest-quality products to market. Our team uses the latest AI technology to lead the charge in the fourth industrial revolution, ensuring that the people who check the safety and quality of products have the best tools at their fingertips....


  • Seattle, United States AI2 Incubator Full time

    Sr. ML Engineer at Stealth AI Startup About the company: We're on a mission to help manufacturers bring the safest and highest-quality products to market. Our team uses the latest AI technology to lead the charge in the fourth industrial revolution, ensuring that the people who check the safety and quality of products have the best tools at their...

  • Principal Architect

    4 weeks ago


    Seattle, WA, United States Brevo, Inc. Full time

    Brevo, formerly known as Sendinblue, is the leading customer relationship management (CRM) suite designed to fully cultivate long-term customer relationships to empower businesses and expand in a fast-changing digital world. Brevo makes it simple and accessible for businesses to grow their customer relationships with intuitive and scalable marketing and CRM...