Remote IT Support Specialist

3 weeks ago


Philadelphia, Pennsylvania, United States Hunter Wave Full time

Hunter Wave is looking for a 100% Remote IT Support Specialist to join our team. This person is responsible for the end-to-end planning, building, and deploying of our software systems. He/she will be able to drive the programming of well-constructed, testable code.

The ideal candidate will have a broad technical background, a solid understanding of applicable analytics, and a natural curiosity for producing effective solutions. This person is patient, has excellent time-management skills, and practices of effective communication style.

Responsibilities:

  • Design and develop – Foster and engineer software solutions from conception to deployment. Evaluate customer requirements and determine existing product reach, potential restrictions, and future development feasibility. Work independently while testing all software in a fluid environment, facilitating verification and quality assurance throughout.
  • Coordinate and support – Maintain direct communication with the customer to understand needs throughout the software development lifecycle. Work with the engineering team to execute timely and cost-effective solutions. Provide on-going support and maintenance to the customer as needed.

Requirements:

  • Bachelor's degree in Computer Science or a related field is preferred
  • Two years of experience is required
  • Knowledge of all engineering tools and applications and programming languages
  • One or more of the following: CompTIA or A+, Network+, Microsoft MCP
  • Advanced understanding of operating systems (Windows 7 or higher and MAC OS X), printing systems, network topology, Linux/Unix command
  • Continually advancing your knowledge base through certification courses.

*In order to share details on the product line and commission structure during the interview process you might be asked to sign a confidentiality and non-disclosure agreement.



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