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Product Management Specialist- API

1 month ago

Portsmouth, Virginia, United States Amadeus Full time

Job Title

Product Management Specialist- API

Join our team at Amadeus Hospitality, where we strive to enrich every stage of the traveler journey. Our solutions help hospitality providers and destinations acquire, service, and retain guests by profitably driving demand, increasing operational efficiency, and converting them into loyal fans.

This position can be remote in the USA ,BUT MUST WORK EAST COAST HOURS.

Summary of the role:

We seeking a dynamic Product Manager to join the Amadeus Sales & Events team. In this role, you will:

  • Liaise with internal/external customers to understand their workflows and functional needs to support the creation and delivery of the Sales & Events roadmap.
  • Reinforce customer value and whole-product thinking while supporting all activities required for successful product life cycle management.
  • Collaborate with cross-functional teams to design, build, and roll out products that deliver the company's vision and strategy.
  • Act as a product evangelist, building awareness and understanding both internally and externally.

In this role you'll:

  • Product evolution:
    • Analyze and understand market trends, gaps, customer needs, and competitive offerings to guide product development.
    • Define and manage product roadmap; socialize and align timelines with relevant stakeholders. Work closely with Marketing, Operations and R&D teams to define priorities and the release plan for new products.
    • Create business requirement documents that outline market needs, use case scenarios, process flows, impact analysis and business cases as appropriate.
    • Define, track, and analyze key performance indicators to evaluate and improve product performance and validate success post-implementation.
    • Ability to problem solve.
  • Marketing support:
    • Support the establishment and evolution of the Amadeus' value proposition.
    • Define product positioning with the relevant Marketing teams; support go-to-market activities as part of product life cycle management.
    • Contribute to the creation and evolution of pricing policies for the products.
  • Sales Support:
    • Create presentations, documentation and demos that demonstrate the value of Amadeus products while also showcasing product functionality (existing, new, or proposed). Deliver presentations to customers or prospects face-to-face, via videoconference or over phone as needed.
  • Customers relationship:
    • Build key customer relationships with independent hotels and hotel chains, partners and system suppliers.
    • Product Management customers are also the internal teams - R&D, Sales, Partners, Operations, Distribution etc.

About the ideal candidate:

  • 1-3 yrs exp in product management or related to Amadeus group sales process.
  • A good understanding of the hospitality industry with group sales experience a plus.
  • Self-starter, critical thinker that is comfortable in the problem space. The ideal candidate will remain inquisitive, seek to understand, identify, and frame problems with both user and market context.
  • Proven ability to synthesize customer and partner needs into use cases/requirements.
  • A passion for driving standards and best practices to ensure a cohesive API experience to both internal and external developers, some of whom might not be familiar with our domain or business logic.
  • Understand trends within the API industry to influence our internal API strategy.
  • Ability to generate and showcase end to end workflows using , postman or like technologies preferred
  • 1-3 Years Experience with product integrations and API's including working with partners to understand needs and mapping to integration/API capabilities.
  • Ability to Travel both domestically and internationally at short notice and for 5 or more days if needed for both customer visits (worldwide) and visits to the Amadeus R&D centers in Portsmouth, NH, Breda, The Netherlands, London, UK, Nice, Madrid, Spain and Bangalore, India. Travel 10-15% for up to 5 days at time may be longer .
  • Business Understanding:
    • Experience of the hotel distribution landscape and concepts including central reservation systems (CRS), Customer Relationship Management (CRM) systems and property management systems (PMS) a plus
  • Skills:
    • Computing: MS Office, Reporting
    • Languages: English

What we can offer you:

  • Get rewarded with competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances and other competitive benefits.
  • Work from anywhere: onsite, hybrid or fully remote.
  • Professional development to broaden your knowledge and enhance your skills with on-line learning hubs packed with technical and soft skills training that allow you to develop and grow.
  • Enter a diverse and inclusive workplace, join one of the world's top travel technology companies and take on a role that impacts millions of travelers around the globe.

Application process:

The application process takes no longer than 10 minutes

Create your candidate profile, upload your Resume/CV and apply today

Working at Amadeus, you will find

A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.

A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.

Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.

A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.

A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.

A flexible working model - We want our employees to do their best work, wherever and however it works best for them.

A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.

A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.

Diversity & Inclusion

Amadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or a related medical condition), ancestry, national origin, age, genetic information, military or veterans status, sexual orientation, gender expression, perception, or identity, marital status, mental or physical disability status, or any other protected federal, state, or local status unrelated to performance of work involved.

Amadeus endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

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